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I have attempted to clean up the hopelessly-broken citation. I've copied the broken version here in case I got something wrong and somebody needs to start from scratch:

Hick, W. E. and Bates, J. A. V. (1949). "The Human Operator of Control Mechanism". Inter-departmental Technical Committee on Servo Mechanisms, Great Britain, Shell Mex House: 37. {{ cite journal}}: Unknown parameter |quotes= ignored ( help)CS1 maint: multiple names: authors list ( link)

— Phil | Talk 09:32, 9 November 2005 (UTC) reply

Phil, it looks good to me. I can't believe I left it in that much of a mess! Thanks. Muntfish 14:32, 11 November 2005 (UTC) reply

Is that better??-- DO11.10 22:13, 28 February 2007 (UTC) reply