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April 9 Information
Hello there, I had the motherboard of android phone (Huawei Y 5II) replaced by customer care technician. Before replacing, technician helped me to moved all files to google drive. I have recovered all files except contacts. I have tried to retrieve them from gmail and google drive with no results. The only thing I retrieved a excel file named, "contacts.csv". But when I opened the file there are no contacts except random words like, Name, Initials, name suffix and some other words. How can I get back contacts? Would you be open minded to help me out ? Thanks in advance. -- 103.231.162.134 ( talk) 18:17, 9 April 2019 (UTC)
- Did you import the csv into Excel? A csv file is just comma separated variables, so it should load into any text editor or word processor. If you cannot read it in a text editor then it is probably corrupt unless it was saved in some special format designed to load back into the phone. Your technician might know. Dbfirs 19:13, 9 April 2019 (UTC)
- Yes, it's a csv excel file. When I open it, it only shows headlines such as, name, title, family name etc. But no number at all. How can I get back my numbers ?-- 103.231.162.134 ( talk) 12:30, 14 April 2019 (UTC)
- Try looking at it with a text editor,and if the numbers are not there, then they were not saved. Dbfirs 15:02, 14 April 2019 (UTC)
- No number at all. What to do?-- 103.231.162.134 ( talk) 12:00, 15 April 2019 (UTC)
| Computing desk | ||
|---|---|---|
| < April 8 | << Mar | April | May >> | Current desk > |
| Welcome to the Wikipedia Computing Reference Desk Archives |
|---|
| The page you are currently viewing is an archive page. While you can leave answers for any questions shown below, please ask new questions on one of the current reference desk pages. |
April 9 Information
Hello there, I had the motherboard of android phone (Huawei Y 5II) replaced by customer care technician. Before replacing, technician helped me to moved all files to google drive. I have recovered all files except contacts. I have tried to retrieve them from gmail and google drive with no results. The only thing I retrieved a excel file named, "contacts.csv". But when I opened the file there are no contacts except random words like, Name, Initials, name suffix and some other words. How can I get back contacts? Would you be open minded to help me out ? Thanks in advance. -- 103.231.162.134 ( talk) 18:17, 9 April 2019 (UTC)
- Did you import the csv into Excel? A csv file is just comma separated variables, so it should load into any text editor or word processor. If you cannot read it in a text editor then it is probably corrupt unless it was saved in some special format designed to load back into the phone. Your technician might know. Dbfirs 19:13, 9 April 2019 (UTC)
- Yes, it's a csv excel file. When I open it, it only shows headlines such as, name, title, family name etc. But no number at all. How can I get back my numbers ?-- 103.231.162.134 ( talk) 12:30, 14 April 2019 (UTC)
- Try looking at it with a text editor,and if the numbers are not there, then they were not saved. Dbfirs 15:02, 14 April 2019 (UTC)
- No number at all. What to do?-- 103.231.162.134 ( talk) 12:00, 15 April 2019 (UTC)