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The Waiter Rule refers to a common belief that one's true character can be gleaned from how one treats staff or service workers, such as a " waiter". [1] The rule was one of William H. Swanson's 33 Unwritten Rules of Management, which was copied from Dave Barry's version: "If someone is nice to you but rude to the waiter, they are not a nice person." [2]
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cite journal}}
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![]() | The topic of this article may not meet Wikipedia's
general notability guideline. (May 2014) |
The Waiter Rule refers to a common belief that one's true character can be gleaned from how one treats staff or service workers, such as a " waiter". [1] The rule was one of William H. Swanson's 33 Unwritten Rules of Management, which was copied from Dave Barry's version: "If someone is nice to you but rude to the waiter, they are not a nice person." [2]
{{
cite journal}}
: CS1 maint: unfit URL (
link)