To follow WP:ARBCOM#LISTS:
Handling of email from outside parties Mail item Action Spam About 99% of incoming email is spam, and is deleted by the moderators. Please include an informative subject line to avoid deletion. Messages are normally acknowledged within about 48 hours. Content change requests Referred to the Volunteer Response Team (OTRS), either directly, or by a return email recommending that the correspondent write to OTRS. Suppression requests Normally referred directly to the Oversight mailing list/OTRS queue, unless immediately actioned by an arbitrator. If actioned immediately, a courtesy copy of the response will be sent to the Oversight mailing list. Requests for checkuser/sockpuppetry investigations Normally referred either to the Functionaries mailing list or to one or more individual checkusers. Emails referring to legal matters outside the scope of the Committee, or reporting threats of harm to self or to others Referred to the WMF Legal and Community Liaison, or to the emergency@wikimedia.org email address. Requests pertaining to blocks or bans directly related to Arbitration Committee decisions or arbitration enforcement Remain on the main mailing list and are handled by the full committee. Requests to change blocks or indefinite bans by administrators, not directly related to Arbitration Committee decisions or arbitration enforcement Usually referred to the BASC mailing list and sometimes to the Functionaries mailing list. Requests pertaining to "checkuser" or "oversighter" blocks or bans Usually remain on the main mailing list but are sometimes referred to the Functionaries mailing list. Requests to review actions of checkusers or oversighters Normally referred to the Audit Subcommittee (AUSC). Emails pertaining to a currently open arbitration case Handled in accord with Arbitration Committee Policy. Except for information that includes non-public personal information or information covered under the privacy policy, the sender will be encouraged to post on-wiki. Non-public submissions of evidence will normally be provided to parties of a case (with sender's email address removed) if it is to be considered in the case proper, to permit the other parties to respond. Emails relating to closed cases Normally referred to Arbitration enforcement, unless private or non-public personal information is involved. Other Dealt with case-by-case, but not normally forwarded without permission from the sender.
To add to WP:ARBCOM#Communications and privacy:
Handling of internal discussion emails Mail item Handling Emails by Arbitrators Arbitrators may paraphrase or quote from their own emails sent to any arbitration-related mailing list, though all private or non-public personal information must be redacted. Quotes should not include excerpts from the emails of others, without the permission of the original sender(s). Internal discussions leading to decisions of Committee business The results of an internal discussion that leads to a decision on a matter may be paraphrased in order to post the related motion or publicly report the information. The voting results of formal motions should normally be published. Usual practice for this paraphrasing, in the absence of standardized phrasing, is to post a draft on the applicable mailing list or on the arbitration wiki for comment and copy editing by peers before publishing. Requests from outside the Committee, about Committee discussions The results of an internal discussion that leads to a decision on a matter may be paraphrased to respond by email to one or more correspondents. If the response is not a routine one for which a standard response is being issued, common practice is to post a draft on the applicable mailing list or on the arbitration wiki for comment and copy editing by peers before publishing for complex matters, or to respond with a notation that other arbitrators may comment further. Emails sent to the list by Arbitrators May be published only if approved by a majority of active, unrecused arbitrators, and with the permission of the sending arbitrator(s). Emails sent to the list by other parties May be published only if permission is given by all non-arbitrator parties, and by a majority of active, unrecused arbitrators.
To follow WP:ARBCOM#LISTS:
Handling of email from outside parties Mail item Action Spam About 99% of incoming email is spam, and is deleted by the moderators. Please include an informative subject line to avoid deletion. Messages are normally acknowledged within about 48 hours. Content change requests Referred to the Volunteer Response Team (OTRS), either directly, or by a return email recommending that the correspondent write to OTRS. Suppression requests Normally referred directly to the Oversight mailing list/OTRS queue, unless immediately actioned by an arbitrator. If actioned immediately, a courtesy copy of the response will be sent to the Oversight mailing list. Requests for checkuser/sockpuppetry investigations Normally referred either to the Functionaries mailing list or to one or more individual checkusers. Emails referring to legal matters outside the scope of the Committee, or reporting threats of harm to self or to others Referred to the WMF Legal and Community Liaison, or to the emergency@wikimedia.org email address. Requests pertaining to blocks or bans directly related to Arbitration Committee decisions or arbitration enforcement Remain on the main mailing list and are handled by the full committee. Requests to change blocks or indefinite bans by administrators, not directly related to Arbitration Committee decisions or arbitration enforcement Usually referred to the BASC mailing list and sometimes to the Functionaries mailing list. Requests pertaining to "checkuser" or "oversighter" blocks or bans Usually remain on the main mailing list but are sometimes referred to the Functionaries mailing list. Requests to review actions of checkusers or oversighters Normally referred to the Audit Subcommittee (AUSC). Emails pertaining to a currently open arbitration case Handled in accord with Arbitration Committee Policy. Except for information that includes non-public personal information or information covered under the privacy policy, the sender will be encouraged to post on-wiki. Non-public submissions of evidence will normally be provided to parties of a case (with sender's email address removed) if it is to be considered in the case proper, to permit the other parties to respond. Emails relating to closed cases Normally referred to Arbitration enforcement, unless private or non-public personal information is involved. Other Dealt with case-by-case, but not normally forwarded without permission from the sender.
To add to WP:ARBCOM#Communications and privacy:
Handling of internal discussion emails Mail item Handling Emails by Arbitrators Arbitrators may paraphrase or quote from their own emails sent to any arbitration-related mailing list, though all private or non-public personal information must be redacted. Quotes should not include excerpts from the emails of others, without the permission of the original sender(s). Internal discussions leading to decisions of Committee business The results of an internal discussion that leads to a decision on a matter may be paraphrased in order to post the related motion or publicly report the information. The voting results of formal motions should normally be published. Usual practice for this paraphrasing, in the absence of standardized phrasing, is to post a draft on the applicable mailing list or on the arbitration wiki for comment and copy editing by peers before publishing. Requests from outside the Committee, about Committee discussions The results of an internal discussion that leads to a decision on a matter may be paraphrased to respond by email to one or more correspondents. If the response is not a routine one for which a standard response is being issued, common practice is to post a draft on the applicable mailing list or on the arbitration wiki for comment and copy editing by peers before publishing for complex matters, or to respond with a notation that other arbitrators may comment further. Emails sent to the list by Arbitrators May be published only if approved by a majority of active, unrecused arbitrators, and with the permission of the sending arbitrator(s). Emails sent to the list by other parties May be published only if permission is given by all non-arbitrator parties, and by a majority of active, unrecused arbitrators.