Cross-Cultural Communication Models
Cross-cultural communication is defined as communication between two or more people who have differences in age, nationality, ethnicity, gender, race, sexual orientation, etc. It is also defined by any attempt to "exchange, negotiate and mediate cultural differences". In short, cross-cultural communication is how people of different cultures learn how to interact and communicate with each other. [1]
Models of cross-cultural communication provide a way for user's to learn how to interact with someone of a different culture.
RESPECT Model of Cross-Cultural Communication
This model is built to help bridge communication and trust between those with differences in ethnicity/culture etc.
R: rapport
- connect on a social level
- recognize and avoid making assumptions
- consciously attempt to suspend judgement
E: empathy
- acknowledge other's feelings
- understand other's reasons for how they communicate
S: support
- try to understand barriers
- involve others if appropriate
P: partnership
- flexibility
E: explanation
- check for understanding
- verbal clarification
C: cultural competence
- respect the other's own culture and beliefs
- be aware of your own preconceptions and biases
- understand the other's point of view
T: trust
- self-disclosure
- take the necessary time to work to establish trust [2]
L.E.A.R.N Model of Cross-Cultural Communication
References
- ^ "Cross Cultural Communication". Communication Theory. Retrieved 2018-10-15.
- ^ Exchange, Center for International Rehabilitation Research Information and. "The LEARN and RESPECT models of Cross-Cultural Communication | Center for International Rehabilitation Research Information and Exchange". cirrie-sphhp.webapps.buffalo.edu. Retrieved 2018-10-15.
Cross-Cultural Communication Models
Cross-cultural communication is defined as communication between two or more people who have differences in age, nationality, ethnicity, gender, race, sexual orientation, etc. It is also defined by any attempt to "exchange, negotiate and mediate cultural differences". In short, cross-cultural communication is how people of different cultures learn how to interact and communicate with each other. [1]
Models of cross-cultural communication provide a way for user's to learn how to interact with someone of a different culture.
RESPECT Model of Cross-Cultural Communication
This model is built to help bridge communication and trust between those with differences in ethnicity/culture etc.
R: rapport
- connect on a social level
- recognize and avoid making assumptions
- consciously attempt to suspend judgement
E: empathy
- acknowledge other's feelings
- understand other's reasons for how they communicate
S: support
- try to understand barriers
- involve others if appropriate
P: partnership
- flexibility
E: explanation
- check for understanding
- verbal clarification
C: cultural competence
- respect the other's own culture and beliefs
- be aware of your own preconceptions and biases
- understand the other's point of view
T: trust
- self-disclosure
- take the necessary time to work to establish trust [2]
L.E.A.R.N Model of Cross-Cultural Communication
References
- ^ "Cross Cultural Communication". Communication Theory. Retrieved 2018-10-15.
- ^ Exchange, Center for International Rehabilitation Research Information and. "The LEARN and RESPECT models of Cross-Cultural Communication | Center for International Rehabilitation Research Information and Exchange". cirrie-sphhp.webapps.buffalo.edu. Retrieved 2018-10-15.