 | |
| Industry | Tourism |
|---|---|
| Founded | 2010 |
| Founder | Travis Pittman, Shawn Pittman |
| Headquarters | Vienna , Austria |
Number of locations | Vienna, Toronto, Brisbane |
Area served | Global |
| Products | Multi-day group tours |
| Services | Internet booking engine |
Number of employees | 200 [1] |
| Website |
www |
TourRadar is a privately held global company headquartered in Vienna, Austria that operates an online marketplace and internet booking engine, specializing in multi-day tours. [2]
Product overview
TourRadar's global inventory includes over 40,000 different multi-day tours including those related to adventure, food, river-cruising, hiking and trekking, and several other types of travel styles. [3]
History
Founded in 2010, TourRadar was created by Australian brothers Travis and Shawn Pittman and was inspired by their social travel website BugBitten. [4] TourRadar was spun-out of Bugbitten in June 2010 and has since grown to include the ability to find, book and review multi-day tours. [4]
In June 2013, TourRadar announced a round of angel funding from investors including Erik Blachford, the former CEO of Expedia. [5]
In May 2014, TourRadar appeared on the Austrian version of Dragons' Den and secured US$500,000 in funding led by former chief executives from Expedia and the HolidayCheck Group, as well as funding from a private Austrian investment company. [6]
In September 2015, TourRadar launched in North America, establishing an office in Toronto, Canada, and named Christian Wolters, former VP of Sales and Marketing at Intrepid Travel, as the company's North America Managing Director. [7]
In May, 2016, TourRadar raised $6 million in Series A funding. [8] In September of the same year, the company announced that it would be adding river cruising to its catalogue of bookable tours. [9]
In October 2017, TourRadar completed a Series B funding round of $10 million. [10] Later that year, TourRadar was named one of the top three start-ups in Austria by Trend. [11]
In June 2018, TourRadar raised $50 million in Series C funding, led by Silicon Valley growth venture capital firm, TCV, who previously backed Expedia and Airbnb. [12] The funding also included participation from existing investors Cherry Ventures, Endeit Capital, Hoxton Ventures and Speedinvest. [12]
In February 2019, TourRadar launched a contest called Tour the World which included a global search for two strangers willing to travel the world together for 50 days. [13] The winners had their experiences documented by a film crew while they traveled to five different continents. [14]
In 2020, during the COVID-19 pandemic, The Observer gave TourRadar one of eight awards for the year's "worst customer service". [15] TourRadar's employees had told a customer whose holiday was cancelled due to travel restrictions to agree to a credit note instead of a refund, then, after she claimed a refund through her credit card issuer, threatened to hold her responsible for cancelling her holiday and attempted to pressure her into dropping her claim. TourRadar stated that it had only provided "recommendations". [15] Other similar companies were offering credit notes due to the impact of the COVID-19 pandemic on tourism, [16] and travel bookers were themselves awaiting refunds from overseas tour operators and their vendors. [17]
In 2021, TourRadar announced its Adventure Booking Platform category which allows travel agents to earn a commission on multi-day tours. [18]
In 2022, TourRadar formed a partnership with Flight Centre to integrate its inventory and bookable online content into Flight Centre's Helio agent platform via API. [19]
Offices
TourRadar has offices in Brisbane, Australia; Vienna, Austria; and Toronto, Canada. [20]
References
- ^ "LinkedIn". LinkedIn.
- ^ O'neill, Sean. "TourRadar Raises $10 Million as Solo Female Travelers Turn to Tour Bookings". Skift. Skift. Retrieved 24 October 2017.
- ^ Baratti, Laurie. "TourRadar Announces Top 100 Multi-Day Travel Experiences of the Year". TravelPulse. TravelPulse. Retrieved 10 December 2019.
- ^ a b May, Kevin (6 July 2010). "TLabs Showcase - TourRadar". Phocuswire.
- ^ Robin Wauters: “Social group tour marketplace TourRadar books funding from ex-Expedia CEO and others”. The Next Web. Retrieved 8 October 2015.
- ^ Thomas Ohr: "Group tour platform TourRadar secures $500k in angel funding". EU-Startups. Retrieved 14 October 2015.
- ^ "TourRadar Launches in North America". TravelPress. Retrieved 2 September 2016.
- ^ "TourRadar locates $6M Series A for its travel tour booking site". TechCrunch. Retrieved 18 July 2019.
- ^ "TourRadar wades into the river cruise market: Travel Weekly". www.travelweekly.com. Retrieved 25 July 2018.
- ^ Hayhurst, Lee (26 October 2017). "TourRadar raises $10 million in Series B funding". Travolution.
- ^ "Ranking: Österreichs beste Start-ups 2017". trend.at (in German). 23 November 2017. Retrieved 25 July 2018.
- ^ a b "TourRadar, the OTA for tour holidays, scores $50M Series C led by Silicon Valley's TCV". TechCrunch. Retrieved 25 July 2018.
- ^ Leasca, Stacey (15 February 2019). "You Can Travel the World for Free — If You're Willing to Do It With a Stranger". Travel + Leisure.
- ^ Sorrells, Mitra. "TourRadar works with Google Zoo for unusual multi-continent tour contest". Phocuswire. Phocuswire. Retrieved 18 February 2018.
- ^ a b Tims, Anna (27 December 2020). "In the year of Covid, the awards for worst customer service go to..." The Observer. Retrieved 30 December 2020.
- ^ Tims, Anna (5 July 2020). "Travel agents resort to hardline tactics to get out of a refund". The Observer. Retrieved 30 December 2020.
- ^ Christoff, Janeen (27 April 2020). "Survey Shows Most Tour Operators Are Upbeat About Travel in 2021". TravelPulse. Retrieved 16 April 2021.
- ^ "TourRadar wants to work with travel advisors, using its new commissionable Adventure Booking Platform". Travelweek. 24 November 2021. Retrieved 7 April 2022.
- ^ "TourRadar and Flight Centre form partnership: Travel Weekly". www.travelweekly.com. Retrieved 7 April 2022.
- ^ "Contact us". www.tourradar.com.
External links
|
| |
| Industry | Tourism |
|---|---|
| Founded | 2010 |
| Founder | Travis Pittman, Shawn Pittman |
| Headquarters | Vienna , Austria |
Number of locations | Vienna, Toronto, Brisbane |
Area served | Global |
| Products | Multi-day group tours |
| Services | Internet booking engine |
Number of employees | 200 [1] |
| Website |
www |
TourRadar is a privately held global company headquartered in Vienna, Austria that operates an online marketplace and internet booking engine, specializing in multi-day tours. [2]
Product overview
TourRadar's global inventory includes over 40,000 different multi-day tours including those related to adventure, food, river-cruising, hiking and trekking, and several other types of travel styles. [3]
History
Founded in 2010, TourRadar was created by Australian brothers Travis and Shawn Pittman and was inspired by their social travel website BugBitten. [4] TourRadar was spun-out of Bugbitten in June 2010 and has since grown to include the ability to find, book and review multi-day tours. [4]
In June 2013, TourRadar announced a round of angel funding from investors including Erik Blachford, the former CEO of Expedia. [5]
In May 2014, TourRadar appeared on the Austrian version of Dragons' Den and secured US$500,000 in funding led by former chief executives from Expedia and the HolidayCheck Group, as well as funding from a private Austrian investment company. [6]
In September 2015, TourRadar launched in North America, establishing an office in Toronto, Canada, and named Christian Wolters, former VP of Sales and Marketing at Intrepid Travel, as the company's North America Managing Director. [7]
In May, 2016, TourRadar raised $6 million in Series A funding. [8] In September of the same year, the company announced that it would be adding river cruising to its catalogue of bookable tours. [9]
In October 2017, TourRadar completed a Series B funding round of $10 million. [10] Later that year, TourRadar was named one of the top three start-ups in Austria by Trend. [11]
In June 2018, TourRadar raised $50 million in Series C funding, led by Silicon Valley growth venture capital firm, TCV, who previously backed Expedia and Airbnb. [12] The funding also included participation from existing investors Cherry Ventures, Endeit Capital, Hoxton Ventures and Speedinvest. [12]
In February 2019, TourRadar launched a contest called Tour the World which included a global search for two strangers willing to travel the world together for 50 days. [13] The winners had their experiences documented by a film crew while they traveled to five different continents. [14]
In 2020, during the COVID-19 pandemic, The Observer gave TourRadar one of eight awards for the year's "worst customer service". [15] TourRadar's employees had told a customer whose holiday was cancelled due to travel restrictions to agree to a credit note instead of a refund, then, after she claimed a refund through her credit card issuer, threatened to hold her responsible for cancelling her holiday and attempted to pressure her into dropping her claim. TourRadar stated that it had only provided "recommendations". [15] Other similar companies were offering credit notes due to the impact of the COVID-19 pandemic on tourism, [16] and travel bookers were themselves awaiting refunds from overseas tour operators and their vendors. [17]
In 2021, TourRadar announced its Adventure Booking Platform category which allows travel agents to earn a commission on multi-day tours. [18]
In 2022, TourRadar formed a partnership with Flight Centre to integrate its inventory and bookable online content into Flight Centre's Helio agent platform via API. [19]
Offices
TourRadar has offices in Brisbane, Australia; Vienna, Austria; and Toronto, Canada. [20]
References
- ^ "LinkedIn". LinkedIn.
- ^ O'neill, Sean. "TourRadar Raises $10 Million as Solo Female Travelers Turn to Tour Bookings". Skift. Skift. Retrieved 24 October 2017.
- ^ Baratti, Laurie. "TourRadar Announces Top 100 Multi-Day Travel Experiences of the Year". TravelPulse. TravelPulse. Retrieved 10 December 2019.
- ^ a b May, Kevin (6 July 2010). "TLabs Showcase - TourRadar". Phocuswire.
- ^ Robin Wauters: “Social group tour marketplace TourRadar books funding from ex-Expedia CEO and others”. The Next Web. Retrieved 8 October 2015.
- ^ Thomas Ohr: "Group tour platform TourRadar secures $500k in angel funding". EU-Startups. Retrieved 14 October 2015.
- ^ "TourRadar Launches in North America". TravelPress. Retrieved 2 September 2016.
- ^ "TourRadar locates $6M Series A for its travel tour booking site". TechCrunch. Retrieved 18 July 2019.
- ^ "TourRadar wades into the river cruise market: Travel Weekly". www.travelweekly.com. Retrieved 25 July 2018.
- ^ Hayhurst, Lee (26 October 2017). "TourRadar raises $10 million in Series B funding". Travolution.
- ^ "Ranking: Österreichs beste Start-ups 2017". trend.at (in German). 23 November 2017. Retrieved 25 July 2018.
- ^ a b "TourRadar, the OTA for tour holidays, scores $50M Series C led by Silicon Valley's TCV". TechCrunch. Retrieved 25 July 2018.
- ^ Leasca, Stacey (15 February 2019). "You Can Travel the World for Free — If You're Willing to Do It With a Stranger". Travel + Leisure.
- ^ Sorrells, Mitra. "TourRadar works with Google Zoo for unusual multi-continent tour contest". Phocuswire. Phocuswire. Retrieved 18 February 2018.
- ^ a b Tims, Anna (27 December 2020). "In the year of Covid, the awards for worst customer service go to..." The Observer. Retrieved 30 December 2020.
- ^ Tims, Anna (5 July 2020). "Travel agents resort to hardline tactics to get out of a refund". The Observer. Retrieved 30 December 2020.
- ^ Christoff, Janeen (27 April 2020). "Survey Shows Most Tour Operators Are Upbeat About Travel in 2021". TravelPulse. Retrieved 16 April 2021.
- ^ "TourRadar wants to work with travel advisors, using its new commissionable Adventure Booking Platform". Travelweek. 24 November 2021. Retrieved 7 April 2022.
- ^ "TourRadar and Flight Centre form partnership: Travel Weekly". www.travelweekly.com. Retrieved 7 April 2022.
- ^ "Contact us". www.tourradar.com.