 |
.svg){kind=logo} | |
| Industry | Retail |
|---|---|
| Founded | 2014 |
| Founders |
|
| Headquarters | Los Angeles, California |
Area served | United States |
| Products | Consumer goods |
| Website |
thrivemarket |
Thrive Market is an American e-commerce membership-based retailer offering natural and organic food products. [1] It was founded by Nick Green, Gunnar Lovelace, Kate Mulling, and Sasha Siddhartha. By 2016 they had raised $141 million across three funding rounds following their launch in November 2014. [2]
Described as "Costco meets Whole Foods", [3] Thrive Market's business model is designed to simplify the supply chain by eliminating the markup typically applied by brick-and-mortar grocery stores.
Operations
Membership model
For every paid Thrive Market membership, a free membership is donated to a family in need in the United States as part of the company's Thrive Gives program. [4] [5] Students, teachers, veterans, and first responders are also eligible for free memberships. [6] Thrive Market offers incentives with membership including discounts, free product gifts and samples with orders.
Shopping on Thrive Market
Thrive Market carries more than 6,900 products from over 800 brands, [6] including organic and non-GMO foods, ethically sourced meat and seafood, nontoxic home and beauty products, organic and biodynamic wine, and items for babies and kids. Thrive also offers around 700 of its own products, available exclusively to members. [7] [5] The company allows users to filter their search results by more than 90 different diets and lifestyle choices. [8] Examples of filters include vegan, paleo, keto, gluten-free, Fair Trade Certified, and Non-GMO Project Verified. [9] As of September 4, 2019, Thrive Market is the first retailer to use the Glyphosate Residue Free certification, created by the Detox Project, a research and certification platform. [10]
Sustainability Certifications
In October 2020, Thrive became the first online grocer in the U.S. with B Corp certification from B-Lab. [11]
In January 2023, Thrive Market’s Hanover, Pennsylvania-based fulfillment center was awarded certification under the TRUE (Total Resource Use and Efficiency). Also in 2023, Thrive became plastic-neutral and climate-neutral certified. [12]
Thrive Gives Program and Donations
Since 2015, Thrive Market has given away more than 2 million memberships. [13] [14] They work closely with the True Sioux Hope Foundation to provide healthy offerings for native communities, [15] [16] In 2020, Thrive Market announced its Food Equality Now campaign. [17]
History
Thrive Market was launched in November 2014 to address the geographical and monetary challenges that bar communities from healthy food. [18] Green and Lovelace met via Green's involvement in Launchpad LA. [19] Lovelace grew up on an organic farm in Ojai, California and saw firsthand the power of group buying as a way to both make healthy food affordable and build community. [20]
When Green and Lovelace initially tried to raise money for Thrive Market, they were rejected by more than 50 venture-capital firms. [21] They then focused on building a network of more than 200 health and wellness investors—including Deepak Chopra, Tony Robbins, and Jillian Michaels—to support Thrive Market individually. [22] As of 2016, Thrive Market has raised $141 million from Greycroft Partners, E-Ventures, Cross Culture Ventures, and Invus. [22] [23]
Thrive Market has two fulfillment centers from which distribution is made, one at Batesville, Indiana, [24] and another at Tahoe Reno Industrial Center near Reno, Nevada. They advertise delivery to 85% of the United States within two days. [2] [25] The company currently employs more than 500 people. [2]
In 2016, the company raised a $111M Series B led by Invus. At the time, the company had 300,000 paying members and sold $200,000 worth of goods per day. That February, Thrive Market launched a mobile app, available for iOS and Android systems. [22] [23] [26] [27]
In June 2016, Thrive Market launched an online petition asking the USDA to accept food stamps online. Soon after the petition launched, Gunnar Lovelace participated in a congressional briefing hosted by Congressman Tim Ryan and actress-activist Shailene Woodley. Lovelace also met with Senior Nutrition Policy Advisor Debra Eschmeyer and USDA officials in the White House. On September 25, 2016, the USDA announced plans for its pilot program for online shopping and called for volunteers to apply for participation. [28] [29] [30] [31]
Thrive Market launched 165 self-branded products in 2018. Thrive Market grew rapidly during the COVID-19 pandemic. Revenues grew by 90%. [32]
Products
Thrive Market is the largest national retailer of exclusively non-GMO foods. [33] They launched their own product line in November 2015, aiming to develop affordable products in categories where there is not enough margin to cover cost. [34] They currently offer more than over 800 different Thrive Market branded items by SKUs, including coconut oil, tomato sauce, olive oil, baking goods, and spices. Thrive has launched two new Thrive sub-brands, Rosey and f.a.e. Rosey which are a line of home cleaning products and constitutes over 35 SKUs while f.a.e. currently has 55 SKUs in January 2023. [35] In 2021, Thrive partnered with Beyond Meat to release a line of frozen plant-based meals. [36]
Criticism & Reception
Thrive Market attracts new users through free trial memberships, which last one month before automatically renewing at an annual cost of $59.95 billed to the customer. [37]
The most common complaints about Thrive Market membership pertain to customers claiming to be unaware of a membership fee. [38] After a customer provides an email address to gain access to the website or start a membership, Thrive Market delivers daily promotions and one-day-only discounts via its email marketing channel. This has resulted in some customers complaining about receiving too many emails. Customers have also filed complaints against Thrive to the California Attorney General for misleading and deceptive conduct in which coupons indicating a certain percentage off (30%, for example) are capped at small dollar amounts without any reference to the cap.
References
- ^ "About Us". Thrive Market. Retrieved October 5, 2019.
- ^ a b c Lindner, Matt. "Thrive Market raises $111 million amid rapid growth".
- ^ Danziger, Pamela N. "Online Wellness Grocer Thrive Market Found Its Niche With Middle-Class Moms And Private Label". Forbes. Retrieved October 5, 2019.
- ^ "Online shop Thrive Market earns a chance to bloom with $30-million investment". Los Angeles Times. July 30, 2015.
- ^ a b "Organic, Healthy Food Delivery Online". Thrive Market. Retrieved October 5, 2019.
- ^ a b Williams, Tom (January 25, 2023). "ThriveMarket.com's Digital Shelf - January 2023". FrigginYeah - Price Monitoring for Brands by Brands. Retrieved January 25, 2023.
- ^ "Thrive". Winsight Grocery.
- ^ "About Us". Thrive Market. Retrieved October 5, 2019.
- ^ "Organic, Healthy Food Delivery Online". Thrive Market. Retrieved October 5, 2019.
- ^ "Thrive Market is First Retailer to Support Glyphosate Residue Free Certification". The Detox Project. September 4, 2019. Retrieved October 5, 2019.
- ^ Brown, Michael. "Thrive Market is first online grocer to become B Corp certified". Supermarket News.
- ^ Chhabra, Esha. "How This Online Grocer Is Working Towards Becoming The World's First Climate Positive Grocery Store". Forbes.
- ^ O'Brien, Sara Ashley (September 15, 2016). "USDA takes a step toward letting people use food stamps online".
- ^ "LeBron James, Carmelo Anthony, Chris Paul donate goods to aid victims of Flint water crisis". February 24, 2016.
- ^ Casanova, Stephanie. "Program boxes up good will for Pine Ridge residents".
- ^ "This Delivery Startup Says It's Like Whole Foods Meets Costco". BuzzFeed.
- ^ "Thrive Market Doubles Down on Mission Amid COVID-19". US Chamber of Commerce.
- ^ Chhabra, Esha. "LA-Based Thrive Market Takes on the USDA To Redefine Food Stamps in a Digital Era". Forbes.
- ^ "Thrive Market's Nick Green On Building Better Access to Low-Cost Health & Wellness Goods". 75 & Sunny. Retrieved October 24, 2023.
- ^ "This Site Is The Costco For Healthy & Organic Food Shopping".
- ^ "Thrive Market, an Online Grocer, Raises $111 Million". The New York Times. June 28, 2016.
- ^ a b c "2 years ago these founders were rejected by more than 20 investors – now they've raised $58 million and are growing like crazy". Business Insider.
- ^ a b Perez, Sarah (April 5, 2016). "Thrive Market brings its organic grocery store to Android".
- ^ "Thrive Market to open fulfillment center in Batesville".
- ^ "Thrive Market opens distribution center in Nevada - nnbw.com".
- ^ "Thrive Market Raises 11 Million". NYTimes.
- ^ "Thrive Market aims to make natural products more affordable". CBS News.
- ^ "EXCLUSIVE: Kristen Bell Opens Up About Thrive's Online Food Stamp Petition, Motherhood, and Possibly More 'Veronica Mars'".
- ^ Mali, Meghashyam (July 13, 2016). "Actress Shailene Woodley pushes for online food stamps".
- ^ "Pence could be Trump's 'ticket' to farm state cred". Politico.
- ^ "Federal food stamp program to test online shopping for recipients". Chicago Tribune.
- ^ Bitter, Alex. "thrive-market-doubled-sales-during-pandemic-says-ceo-nick-green". Business Insider.
- ^ "Company On the Rise: Thrive Market". Conscious Company Media. January–February 2016. Archived from the original on July 4, 2016.
- ^ "This startup wants to Kill off the center of the supermarket". January 4, 2016.
- ^ Williams, Tom (January 25, 2023). "Thrive debuts private label brand products". FrigginYeah - Price Monitoring for Brands by Brands. Retrieved January 25, 2023.
- ^ Redman, Russell. "Thrive Market serves up frozen meals with Beyond Meat". Supermarket News.
- ^ "How much does the membership cost?". Thrive Market. Retrieved October 5, 2019.
- ^ "Thrive Market is rated "Great" with 3.9 / 5 on Trustpilot". Trustpilot. Retrieved October 5, 2019.
|
|
| |
| Industry | Retail |
|---|---|
| Founded | 2014 |
| Founders |
|
| Headquarters | Los Angeles, California |
Area served | United States |
| Products | Consumer goods |
| Website |
thrivemarket |
Thrive Market is an American e-commerce membership-based retailer offering natural and organic food products. [1] It was founded by Nick Green, Gunnar Lovelace, Kate Mulling, and Sasha Siddhartha. By 2016 they had raised $141 million across three funding rounds following their launch in November 2014. [2]
Described as "Costco meets Whole Foods", [3] Thrive Market's business model is designed to simplify the supply chain by eliminating the markup typically applied by brick-and-mortar grocery stores.
Operations
Membership model
For every paid Thrive Market membership, a free membership is donated to a family in need in the United States as part of the company's Thrive Gives program. [4] [5] Students, teachers, veterans, and first responders are also eligible for free memberships. [6] Thrive Market offers incentives with membership including discounts, free product gifts and samples with orders.
Shopping on Thrive Market
Thrive Market carries more than 6,900 products from over 800 brands, [6] including organic and non-GMO foods, ethically sourced meat and seafood, nontoxic home and beauty products, organic and biodynamic wine, and items for babies and kids. Thrive also offers around 700 of its own products, available exclusively to members. [7] [5] The company allows users to filter their search results by more than 90 different diets and lifestyle choices. [8] Examples of filters include vegan, paleo, keto, gluten-free, Fair Trade Certified, and Non-GMO Project Verified. [9] As of September 4, 2019, Thrive Market is the first retailer to use the Glyphosate Residue Free certification, created by the Detox Project, a research and certification platform. [10]
Sustainability Certifications
In October 2020, Thrive became the first online grocer in the U.S. with B Corp certification from B-Lab. [11]
In January 2023, Thrive Market’s Hanover, Pennsylvania-based fulfillment center was awarded certification under the TRUE (Total Resource Use and Efficiency). Also in 2023, Thrive became plastic-neutral and climate-neutral certified. [12]
Thrive Gives Program and Donations
Since 2015, Thrive Market has given away more than 2 million memberships. [13] [14] They work closely with the True Sioux Hope Foundation to provide healthy offerings for native communities, [15] [16] In 2020, Thrive Market announced its Food Equality Now campaign. [17]
History
Thrive Market was launched in November 2014 to address the geographical and monetary challenges that bar communities from healthy food. [18] Green and Lovelace met via Green's involvement in Launchpad LA. [19] Lovelace grew up on an organic farm in Ojai, California and saw firsthand the power of group buying as a way to both make healthy food affordable and build community. [20]
When Green and Lovelace initially tried to raise money for Thrive Market, they were rejected by more than 50 venture-capital firms. [21] They then focused on building a network of more than 200 health and wellness investors—including Deepak Chopra, Tony Robbins, and Jillian Michaels—to support Thrive Market individually. [22] As of 2016, Thrive Market has raised $141 million from Greycroft Partners, E-Ventures, Cross Culture Ventures, and Invus. [22] [23]
Thrive Market has two fulfillment centers from which distribution is made, one at Batesville, Indiana, [24] and another at Tahoe Reno Industrial Center near Reno, Nevada. They advertise delivery to 85% of the United States within two days. [2] [25] The company currently employs more than 500 people. [2]
In 2016, the company raised a $111M Series B led by Invus. At the time, the company had 300,000 paying members and sold $200,000 worth of goods per day. That February, Thrive Market launched a mobile app, available for iOS and Android systems. [22] [23] [26] [27]
In June 2016, Thrive Market launched an online petition asking the USDA to accept food stamps online. Soon after the petition launched, Gunnar Lovelace participated in a congressional briefing hosted by Congressman Tim Ryan and actress-activist Shailene Woodley. Lovelace also met with Senior Nutrition Policy Advisor Debra Eschmeyer and USDA officials in the White House. On September 25, 2016, the USDA announced plans for its pilot program for online shopping and called for volunteers to apply for participation. [28] [29] [30] [31]
Thrive Market launched 165 self-branded products in 2018. Thrive Market grew rapidly during the COVID-19 pandemic. Revenues grew by 90%. [32]
Products
Thrive Market is the largest national retailer of exclusively non-GMO foods. [33] They launched their own product line in November 2015, aiming to develop affordable products in categories where there is not enough margin to cover cost. [34] They currently offer more than over 800 different Thrive Market branded items by SKUs, including coconut oil, tomato sauce, olive oil, baking goods, and spices. Thrive has launched two new Thrive sub-brands, Rosey and f.a.e. Rosey which are a line of home cleaning products and constitutes over 35 SKUs while f.a.e. currently has 55 SKUs in January 2023. [35] In 2021, Thrive partnered with Beyond Meat to release a line of frozen plant-based meals. [36]
Criticism & Reception
Thrive Market attracts new users through free trial memberships, which last one month before automatically renewing at an annual cost of $59.95 billed to the customer. [37]
The most common complaints about Thrive Market membership pertain to customers claiming to be unaware of a membership fee. [38] After a customer provides an email address to gain access to the website or start a membership, Thrive Market delivers daily promotions and one-day-only discounts via its email marketing channel. This has resulted in some customers complaining about receiving too many emails. Customers have also filed complaints against Thrive to the California Attorney General for misleading and deceptive conduct in which coupons indicating a certain percentage off (30%, for example) are capped at small dollar amounts without any reference to the cap.
References
- ^ "About Us". Thrive Market. Retrieved October 5, 2019.
- ^ a b c Lindner, Matt. "Thrive Market raises $111 million amid rapid growth".
- ^ Danziger, Pamela N. "Online Wellness Grocer Thrive Market Found Its Niche With Middle-Class Moms And Private Label". Forbes. Retrieved October 5, 2019.
- ^ "Online shop Thrive Market earns a chance to bloom with $30-million investment". Los Angeles Times. July 30, 2015.
- ^ a b "Organic, Healthy Food Delivery Online". Thrive Market. Retrieved October 5, 2019.
- ^ a b Williams, Tom (January 25, 2023). "ThriveMarket.com's Digital Shelf - January 2023". FrigginYeah - Price Monitoring for Brands by Brands. Retrieved January 25, 2023.
- ^ "Thrive". Winsight Grocery.
- ^ "About Us". Thrive Market. Retrieved October 5, 2019.
- ^ "Organic, Healthy Food Delivery Online". Thrive Market. Retrieved October 5, 2019.
- ^ "Thrive Market is First Retailer to Support Glyphosate Residue Free Certification". The Detox Project. September 4, 2019. Retrieved October 5, 2019.
- ^ Brown, Michael. "Thrive Market is first online grocer to become B Corp certified". Supermarket News.
- ^ Chhabra, Esha. "How This Online Grocer Is Working Towards Becoming The World's First Climate Positive Grocery Store". Forbes.
- ^ O'Brien, Sara Ashley (September 15, 2016). "USDA takes a step toward letting people use food stamps online".
- ^ "LeBron James, Carmelo Anthony, Chris Paul donate goods to aid victims of Flint water crisis". February 24, 2016.
- ^ Casanova, Stephanie. "Program boxes up good will for Pine Ridge residents".
- ^ "This Delivery Startup Says It's Like Whole Foods Meets Costco". BuzzFeed.
- ^ "Thrive Market Doubles Down on Mission Amid COVID-19". US Chamber of Commerce.
- ^ Chhabra, Esha. "LA-Based Thrive Market Takes on the USDA To Redefine Food Stamps in a Digital Era". Forbes.
- ^ "Thrive Market's Nick Green On Building Better Access to Low-Cost Health & Wellness Goods". 75 & Sunny. Retrieved October 24, 2023.
- ^ "This Site Is The Costco For Healthy & Organic Food Shopping".
- ^ "Thrive Market, an Online Grocer, Raises $111 Million". The New York Times. June 28, 2016.
- ^ a b c "2 years ago these founders were rejected by more than 20 investors – now they've raised $58 million and are growing like crazy". Business Insider.
- ^ a b Perez, Sarah (April 5, 2016). "Thrive Market brings its organic grocery store to Android".
- ^ "Thrive Market to open fulfillment center in Batesville".
- ^ "Thrive Market opens distribution center in Nevada - nnbw.com".
- ^ "Thrive Market Raises 11 Million". NYTimes.
- ^ "Thrive Market aims to make natural products more affordable". CBS News.
- ^ "EXCLUSIVE: Kristen Bell Opens Up About Thrive's Online Food Stamp Petition, Motherhood, and Possibly More 'Veronica Mars'".
- ^ Mali, Meghashyam (July 13, 2016). "Actress Shailene Woodley pushes for online food stamps".
- ^ "Pence could be Trump's 'ticket' to farm state cred". Politico.
- ^ "Federal food stamp program to test online shopping for recipients". Chicago Tribune.
- ^ Bitter, Alex. "thrive-market-doubled-sales-during-pandemic-says-ceo-nick-green". Business Insider.
- ^ "Company On the Rise: Thrive Market". Conscious Company Media. January–February 2016. Archived from the original on July 4, 2016.
- ^ "This startup wants to Kill off the center of the supermarket". January 4, 2016.
- ^ Williams, Tom (January 25, 2023). "Thrive debuts private label brand products". FrigginYeah - Price Monitoring for Brands by Brands. Retrieved January 25, 2023.
- ^ Redman, Russell. "Thrive Market serves up frozen meals with Beyond Meat". Supermarket News.
- ^ "How much does the membership cost?". Thrive Market. Retrieved October 5, 2019.
- ^ "Thrive Market is rated "Great" with 3.9 / 5 on Trustpilot". Trustpilot. Retrieved October 5, 2019.