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Text to 911 is a
technology that enables emergency call takers to receive text messages.
[1] Its use is encouraged for people with hearing
impairment or who have trouble speaking; it can also be used for situations when it is too dangerous to call.
[2] Text-to-911 has been supported by the four major cellular providers in the United States since 2014,
[3] but as of October 2018
[update] it is only supported by approximately 1,600 of more than 6,000
emergency call centers.
[4]
The FCC maintains a registry of areas supporting text-to-911. All carriers are required to send bounce-back messages to inform the sender that the message could not be received if text-to-911 is not supported by the local call center. [5]
The National Association of the Deaf provides a map of states providing text-to-911. [16]
Call centers are usually funded by both state and federal funding. [4] Limited funding and outdated technology have slowed the adoption of text-to-911. [4] Voice-based calls are still preferred and considered the more efficient form of communication. [1] Many cities are concerned about overuse of texting, which may slow response times. [2] Texts to 911 are not prioritized so they may be slow to be delivered. [5]
In August 2009, Waterloo, Iowa, was the first county to begin receiving texts to 911. [17]
This article has multiple issues. Please help
improve it or discuss these issues on the
talk page. (
Learn how and when to remove these template messages)
|
Text to 911 is a
technology that enables emergency call takers to receive text messages.
[1] Its use is encouraged for people with hearing
impairment or who have trouble speaking; it can also be used for situations when it is too dangerous to call.
[2] Text-to-911 has been supported by the four major cellular providers in the United States since 2014,
[3] but as of October 2018
[update] it is only supported by approximately 1,600 of more than 6,000
emergency call centers.
[4]
The FCC maintains a registry of areas supporting text-to-911. All carriers are required to send bounce-back messages to inform the sender that the message could not be received if text-to-911 is not supported by the local call center. [5]
The National Association of the Deaf provides a map of states providing text-to-911. [16]
Call centers are usually funded by both state and federal funding. [4] Limited funding and outdated technology have slowed the adoption of text-to-911. [4] Voice-based calls are still preferred and considered the more efficient form of communication. [1] Many cities are concerned about overuse of texting, which may slow response times. [2] Texts to 911 are not prioritized so they may be slow to be delivered. [5]
In August 2009, Waterloo, Iowa, was the first county to begin receiving texts to 911. [17]