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Added section POV tag to the "Criticisms" subsection because it reads like a defense rather than description of criticisms. Most of the problem is with the third sentence: "Vivint joined the Corporate Advocacy Program for Ripoff Report because they want customers to know they will resolve any and all customer issues." This is definitely not neutral. I don't know the proper way to fix it. 65.78.153.72 ( talk) 20:38, 18 May 2013 (UTC)
The lead section contains the sentence "A TCPA class action lawsuit has been certified against Vivint (Christopher Johansen v. Vivint, Inc)." It was recently added by a user that continues to add it in after it was reverted. I think the sentence is WP:UNDUE for the lead, particularly as there has been no outcome yet. It's possible that it belongs in the article body, but it probably doesn't belong there. The adding of the this sentence to the lead may be because of WP:RECENTISM. The edits of this IP only consist of critical edits. I am going to remove the sentence from the lead again per WP:BRD and invite new user User:Cnolon to discuss the reasoning here. Bahooka ( talk) 14:01, 17 April 2014 (UTC)
There are many inaccuracies in this page,the page looks like it was written by Vivint with all the fluff pieces.
1. Blackstone (Vivint/APX Group Holdings) doesn't own 2GIG, Norteks's Linear does. (FIXED)
2. The severe weather alerts on the 2GIG panel used by Vivint are not pushed to users by Vivint as suggested in page...Its is a feature provided by alarm.com for the NWS. Vivint has no control over this panel feature. Vivint is a customer (Dealer like hundreds of others) of ADC/2GIG. (FIXED)
3. More detailed summaries provided for State actions against Vivint (Ohio/Nebraska/Kansas) (restored four times)
4. As for the class action in Lead, it is relevant...the lead should be a condensed summary of the page...the fact a class action has been certified is a big deal, that could represent a class in the hundreds of thousands. The fact that the State actions are shown in the Lead support this assertation. Its the same- a short summary of the legal issues.
Cnolon ( talk) 20:55, 29 April 2014 (UTC)
This page is a target for vandals who routinely remove information about the numerous actions against Vivint by prosecutors across the country, and about the numerous consumer complaints that have led to BBB giving Vivint an rating of "F". User:DavidWestT is the latest culprit. I would ask anyone interested in editing this article to keep a close watch on all changes made. User:DavidWestT's edits have been made using obfuscatory edit summaries. Pokey5945 ( talk) 20:02, 28 May 2015 (UTC)
Pokey5945, thank you for using the talk page. Wikipedia requires reliable sources WP:RS to support statements about a subject. BBB ratings typically don't make it onto Wikipedia pages; and here the subject has a | B- rating. Thus, I've reverted your edit. DavidWestT ( talk) 22:49, 28 May 2015 (UTC)
Thanks. The BBB source you provided goes to the | Northwest BBB Florida page. It says nothing about Vivint. Subject is in Utah, not FL. DavidWestT ( talk) 14:36, 29 May 2015 (UTC)
Thanks. A Wikipedia search for "BBB rating" shows a handful of businesses with the current rating. So let's include the rating. DavidWestT ( talk) 15:55, 29 May 2015 (UTC)
The April 2 version, among others, cleared the advertising flag after what looks like a lot of clean up. It doesn't make sense to revert to a 2014 version that did include advertising language ("excellent" this or that) just so we can include the advert flag.
I re-added the full legal issues section in this morning's edit. It is granular for Wikipedia. At 8 paragraphs the reasonable reader gets the point. Any more, and Vivint probably can use a separate page just on Legal Issues. DavidWestT ( talk) 15:59, 29 May 2015 (UTC)
1) Vivint has been sanctioned by prosecutors in many states for illegal business practices. Is a complete listing of these sanctions relevant? 2) Vivint was recently (December 2014) given a rating of "F" by the BBB. The BBB web page currently (May 2015) shows a rating of B-. Is the F rating relevant? Is the number of complaints recently received by the BBB relevant? Pokey5945 ( talk) 22:52, 29 May 2015 (UTC)
Wow this article is bad. Unreliable sources, self-sourced (or otherwise not independent) claims everywhere, odd/unclear wording on controversies and promotional wording spread throughout. Sources used for claims that they don't actually support. This needs a rewrite. I'm going to try and help with what I can. Vermont ( 🐿️— 🏳️🌈) 23:48, 22 August 2022 (UTC)
Find sources: Google ( books · news · scholar · free images · WP refs) · FENS · JSTOR · TWL |
This article is rated C-class on Wikipedia's
content assessment scale. It is of interest to the following WikiProjects: | |||||||||||||||||||||||||||||||||||||||||||||||||||
|
Added section POV tag to the "Criticisms" subsection because it reads like a defense rather than description of criticisms. Most of the problem is with the third sentence: "Vivint joined the Corporate Advocacy Program for Ripoff Report because they want customers to know they will resolve any and all customer issues." This is definitely not neutral. I don't know the proper way to fix it. 65.78.153.72 ( talk) 20:38, 18 May 2013 (UTC)
The lead section contains the sentence "A TCPA class action lawsuit has been certified against Vivint (Christopher Johansen v. Vivint, Inc)." It was recently added by a user that continues to add it in after it was reverted. I think the sentence is WP:UNDUE for the lead, particularly as there has been no outcome yet. It's possible that it belongs in the article body, but it probably doesn't belong there. The adding of the this sentence to the lead may be because of WP:RECENTISM. The edits of this IP only consist of critical edits. I am going to remove the sentence from the lead again per WP:BRD and invite new user User:Cnolon to discuss the reasoning here. Bahooka ( talk) 14:01, 17 April 2014 (UTC)
There are many inaccuracies in this page,the page looks like it was written by Vivint with all the fluff pieces.
1. Blackstone (Vivint/APX Group Holdings) doesn't own 2GIG, Norteks's Linear does. (FIXED)
2. The severe weather alerts on the 2GIG panel used by Vivint are not pushed to users by Vivint as suggested in page...Its is a feature provided by alarm.com for the NWS. Vivint has no control over this panel feature. Vivint is a customer (Dealer like hundreds of others) of ADC/2GIG. (FIXED)
3. More detailed summaries provided for State actions against Vivint (Ohio/Nebraska/Kansas) (restored four times)
4. As for the class action in Lead, it is relevant...the lead should be a condensed summary of the page...the fact a class action has been certified is a big deal, that could represent a class in the hundreds of thousands. The fact that the State actions are shown in the Lead support this assertation. Its the same- a short summary of the legal issues.
Cnolon ( talk) 20:55, 29 April 2014 (UTC)
This page is a target for vandals who routinely remove information about the numerous actions against Vivint by prosecutors across the country, and about the numerous consumer complaints that have led to BBB giving Vivint an rating of "F". User:DavidWestT is the latest culprit. I would ask anyone interested in editing this article to keep a close watch on all changes made. User:DavidWestT's edits have been made using obfuscatory edit summaries. Pokey5945 ( talk) 20:02, 28 May 2015 (UTC)
Pokey5945, thank you for using the talk page. Wikipedia requires reliable sources WP:RS to support statements about a subject. BBB ratings typically don't make it onto Wikipedia pages; and here the subject has a | B- rating. Thus, I've reverted your edit. DavidWestT ( talk) 22:49, 28 May 2015 (UTC)
Thanks. The BBB source you provided goes to the | Northwest BBB Florida page. It says nothing about Vivint. Subject is in Utah, not FL. DavidWestT ( talk) 14:36, 29 May 2015 (UTC)
Thanks. A Wikipedia search for "BBB rating" shows a handful of businesses with the current rating. So let's include the rating. DavidWestT ( talk) 15:55, 29 May 2015 (UTC)
The April 2 version, among others, cleared the advertising flag after what looks like a lot of clean up. It doesn't make sense to revert to a 2014 version that did include advertising language ("excellent" this or that) just so we can include the advert flag.
I re-added the full legal issues section in this morning's edit. It is granular for Wikipedia. At 8 paragraphs the reasonable reader gets the point. Any more, and Vivint probably can use a separate page just on Legal Issues. DavidWestT ( talk) 15:59, 29 May 2015 (UTC)
1) Vivint has been sanctioned by prosecutors in many states for illegal business practices. Is a complete listing of these sanctions relevant? 2) Vivint was recently (December 2014) given a rating of "F" by the BBB. The BBB web page currently (May 2015) shows a rating of B-. Is the F rating relevant? Is the number of complaints recently received by the BBB relevant? Pokey5945 ( talk) 22:52, 29 May 2015 (UTC)
Wow this article is bad. Unreliable sources, self-sourced (or otherwise not independent) claims everywhere, odd/unclear wording on controversies and promotional wording spread throughout. Sources used for claims that they don't actually support. This needs a rewrite. I'm going to try and help with what I can. Vermont ( 🐿️— 🏳️🌈) 23:48, 22 August 2022 (UTC)