![]() | Experience design was nominated for deletion. The discussion was closed on 19 December 2018 with a consensus to merge. Its contents were merged into User experience design. The original page is now a redirect to this page. For the contribution history and old versions of the redirected article, please see its history; for its talk page, see here. |
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This article is or was the subject of a Wiki Education Foundation-supported course assignment. Further details are available
on the course page. Student editor(s):
Kavita96. Peer reviewers:
Kavita96.
Above undated message substituted from Template:Dashboard.wikiedu.org assignment by PrimeBOT ( talk) 12:11, 17 January 2022 (UTC)
This article was the subject of a Wiki Education Foundation-supported course assignment, between 27 August 2019 and 14 December 2019. Further details are available
on the course page. Student editor(s):
Jbv5114.
Above undated message substituted from Template:Dashboard.wikiedu.org assignment by PrimeBOT ( talk) 12:11, 17 January 2022 (UTC)
This article was the subject of a Wiki Education Foundation-supported course assignment, between 25 August 2020 and 10 December 2020. Further details are available
on the course page. Student editor(s):
Carly4B.
Above undated message substituted from Template:Dashboard.wikiedu.org assignment by PrimeBOT ( talk) 12:11, 17 January 2022 (UTC)
As if designers being underpaid wasn't bad enough they're forced to have their profession uniquely be subjected to a criticism section? Is there a criticism section for pilots, doctors, developers, executives, etc!? No there is not. If some developer thinks he/she can remotely produce a better product without a designer by just following 'best practices' they're sorely ignorant. — Preceding unsigned comment added by 98.113.202.37 ( talk) 21:02, 22 February 2016 (UTC)
Isn't it is a bit headhatching to differenciate thoose terms ? When you speak about "experience design", who else than the user's experience would it be ?
Maybe that they are they used both with not the same approach, so that they does not deserve the same page. Anyway can we really say that the "User Experience Design" is a part of the "Experience Design" ?!?
I'm feeling like if that UX Design is a more popular word to describe this design and is used more widely. I guess there is no source on that because researchers are maybe not really interested into making studies on terminology, wich belongs more to political views. However I open the debate about keeping this line "is part of" or not.
-- Thirow ( talk) 05:18, 2 May 2009 (UTC)
I have several concerns about how user experience (UX) is presented in Wikipedia. I share some of them below, and would like to hear others' opinions.
1. User experience deserves a page of its own, and should be separated from User experience design. UX is a vague term and requires a lot of explanations and examples. UX design is about the process and about things to consider, but not everyone is a UX designer. UX evaluation may require its own page as well. I know there has been a merge some years ago, but this field has developed since.
2. Although it is hard to come to a conclusion on how to define user experience, the current circular definition "overarching experience" does not help readers to understand what UX is about. I propose a simple explanation "User experience is about how a person feels about using a system".
3. Explaining UX is easier if we explain its difference to related terms such as
There have been some scientific workshops, surveys, and publications about understanding, defining, and scoping user experience, and it would be great to get Wikipedia to the level of state-of-the-art.
If you agree, how could we proceed? —Preceding unsigned comment added by VirpiRoto ( talk • contribs) 10:49, 24 April 2009 (UTC)
Grammar and sentence structure in the article seemed off at many places. I have tried to refine it to the best of my knowledge. Please let me know if anything more can be done.
“With the rise of the information age, many generalizations of the components have been based on the building blocks of the user experience design of digital systems.” – Replaced as "With the rise of the information age, the term "User Experience Design" has been generalized to mean User Experience Design of digital systems"
“In the context of information architecture, information is separate from knowledge and data, but lies indefinitely in the middle” – Rephrased as: In the context of information architecture, information is separate from both knowledge and data and lies nebulously between them.
“It is information of all shapes and sizes: websites, documents, software applications, images, and more.” - Changed to: It is information about objects. The objects can range from websites, to software applications, to images et al.
“ New introduction of software must keep in mind the dynamic pace of technology advancement and the need for change.” – Changed to: Every new software introduced must keep pace with the rapid technological advancements.
“Simplifying design documentation and customer-facing technical publications”. - Rephrased as - “Simplifying design documentation and customer-centric technical publications” — Preceding unsigned comment added by Tirumalavan ( talk • contribs) 19:49, 27 October 2014 (UTC)
Most of the references don't appear to be reliable per WP:V, WP:OR, & WP:RS. Perhaps this is an indication that the topic is not notable enough for a wiki article? -- Ronz 01:38, 13 December 2006 (UTC)
As a new field, much of the literature for this topic originates from practitioners of the field. Because the field is so new, there is not a wealth of published materials that comprehensively cover its particulars. Like Experience_design which is listed appropriately Within wikipedia, much of the information has been gathered through practicing authors and bloggers such as Don Norman who coined the term User Experience and Mark Hurst, a noteworthy proponent of good customer experiences. Additionally, much of the formulation of this field has been through open dialogue among practitioners. That being said, I will work to find published materials that support the information on this page and make edits in this direction over the next few weeks. —Preceding unsigned comment added by 76.21.58.107 ( talk • contribs)
"User Experience" is to "User Experience Design" what "Web Page" is to "Web Page Design." Given that, I think that it makes sense to keep the two terms separate since they have different meanings. "User experience design" is the professional field of designing "user experiences." 71.131.221.156 06:55, 4 January 2007 (UTC)SP
Should we consider UX to be a field that contains other fields, like Human-Computer Interactio, Human-Robot Interaction, etc. It seems that UX may have developed from other fields, but it is a superset, studying how users relate to products. This would mean a fair change to the writing style on this page. Aaronpowers 16:59, 10 February 2007 (UTC)
The link fails wiki guidelines and policies in a number of ways:
Before adding it again, please read the most relevant guidelines: WP:SPAM, WP:EL, WP:COI, and discuss here why you think it should be added. Please note that as the editor making the contribution, the burden of evidence rests on you for justifying the link. -- Ronz 01:55, 24 March 2007 (UTC)
I found an interesting diagram on the importance of user experience. This diagram is hosted on Flickr, and many people have translated it to other languages. It is an educational poster! The non-english diagrams are available to download for free.
Take a look at the following URL: http://flickr.com/photos/bryce/106972762/
I want to add a link to this "educational diagram in Flickr" to the "External Links" section of this article. Ok?
AmirBehzad ( talk) 03:23, 21 December 2007 (UTC)
I've removed it per WP:NOT and WP:OR, especially WP:SOAP and WP:NOTDIR. Without sources demonstrating the encyclopedic value of any list of providers, the list doesn't belong in this encyclopedia. -- Ronz ( talk) 17:48, 11 March 2016 (UTC)
The UX design is the extreme opposite to Human Factors and Ergonomics. These fields were a-theoretical, focused on the physical characteristics of human bodies as problems that need to fit the the machine. In fact it was this reason after 1980s why HCI field emerged. The milestone and birth of Human-computer interaction field can be dated to publishing the important work The Psychology of Human-computer Interaction in 1983. The book attacked the current dogmas in the aforementioned fields and argued for the stronger focus on theory and applications of knowledge from cognitive science. As the book said:
“The user is not [a manual] operator. He does not operate the computer, he communicates with it…”
Even though HCI under the influence of cognitivism in cognitive science had its own problems, it was these problems UX Design mostly reacts to. Cognitivist HCI didn't take into account the broader and situational context of interaction, whereas in UX design, the context is everything. Without context, you cannot decide what is meaningful, useful and pleasurable to the user.
Watchers of this page may be interested in this afd: Wikipedia:Articles for deletion/Experience design. This article has come up regarding a possible merge. — Rhododendrites talk \\ 15:26, 8 December 2018 (UTC)
The text "International Standards" (mentioned before UsabilityNet. 1998. Retrieved 2015-06-18.) has a broken link on this page which goes page not found.I have found the right page for it .It is https://web.archive.org/web/20070224170152/http://www.usabilitynet.org/tools/r_international.htm
Apart from that there are two sources i have found which are https://www.tadcourses.com/ and https://www.uxmatters.com/ which gives a lot of information user experience design. — Preceding unsigned comment added by Rajmathur56 ( talk • contribs) 13:23, 21 January 2019 (UTC)
This says "User Experience Design (UXD, UED, or XD)" but few people in this industry call it that, they say "User eXperience Design (UX)". I'm not sure why "UX" is the standard but maybe it's because the line between User eXperience Design and User eXperience Engineering is very blurry. Also the 2nd X in experience is capitalized, not the e, according to the acronym. When you're referring to the job title that is repeated later in the article as an acronym then it should be written "User eXperience Design" not "User Experience Design". I don't have citations for this because it's just my job.
POUR is an abbreviation for accessibility principles stated by Web Content Accessibility Guidelines (WCAG), which conveys that any content in technological devices should follow to aid people with disabilities.
1. Perceivable means the user can not only use visuals but also all means of senses such as sensory cues for hearing to identify content and interface elements.
2. Operable means the user can successfully interact (e.g. clicking, tapping, and swiping) or navigate through the website with the use of controls, buttons, or any interface elements.
3. Understandable means the user can easily learn and comprehend the content, design (e.g. presentation or format), and its usage patterns to operate and control the interface.
4. Robust means the user can access any type of technology, such as websites, online platforms, or any other multimedia services, to interact with information.
To research and redesign products, apps, or services that failed to launch in a new culture or region. The goal is to minimise the rejection rate of potential users while improving the rate of integration into the new culture or region. 80.78.212.74 ( talk) 14:28, 6 February 2023 (UTC)
I believe the introduction to this page should define user experience as being inclusive of *all* encounters and interactions a user has with a product or service. Currently, it references only "digital products and websites," which is just a subset of what many experience designs entail.
Since the page refers to Don Norman originally coining the term, then perhaps it's most helpful to point out that he said it best in this video: https://www.youtube.com/watch?v=9BdtGjoIN4E
He briefly references the idea of buying a computer, transporting it home, unboxing it, and setting it up. He says, "...all of that is user experience. It's everything that touches upon your experience with the product. And it may not even be near the product. It may be when you're telling somebody else about it. That's what we meant when we devised the term 'user experience.'"
Here is a proposed revision to the intro section (leveraging the existing copy and links, but adjusting the definition to more accurately refer to Ux design as much more than digital)...
User experience design (UX design, UXD, UED, or XD) is the process of defining the journey and various pathways a person, or group of people, would go through when interacting with a product or service. UX design encompasses all aspects of a user's real and perceived experience with a product or service, including its usability, usefulness, desirability, brand perception, and overall performance. [1] https://xd.adobe.com/ideas/career-tips/what-is-ux-design/
The scope of any given UX design effort can range from a narrow focus on a single touchpoint, such as a mobile app or website, to a sophisticated ensemble of touchpoints including encounters with physical products, packaging, mobile apps, software, websites, content, instructional material, and much more. Ux design consideration may also incorporate interactions with other humans as part of the user’s use of the product or service. [2] https://dorve.com/blog/the-disciplines-of-user-experience/
UX design decisions are often informed by insights from research, data analysis, and test results. Decisions are also guided by objectives and intended outcomes for the experience. In commercial endeavors, experience design must consider the desired business outcomes being sought as the user engages with the product or service. Environmental and social objectives are increasingly included among UX goals to ensure that experiences are responsible and inclusive.
UX design is frequently considered a core element of the customer experience (CX), which encompasses all aspects and stages of a customer's experience and interaction with a company. Service design is an extension of UX design that goes deeper than the user touchpoints described above to also plan and design the "backstage" interactions, systems, and workflows (unseen by the user) to deliver the desired user experience for the service.
Some subsections on this page (e.g. "Elements" and "Deliverables") should also be expanded to more completely articulate the full spectrum of Ux design that involves physical elements. But let's first start by improving the introduction block. Decksmyth ( talk) 23:00, 20 February 2023 (UTC)
Hi! I'm a professional UX/Game Designer with a bachelor's degree in Game Design and over 10 years of work experience in this field.
I wrote this new section with the help of Google and ChatGPT, based on a critically acclaimed reference book, several up-to-date articles from reputable sources and my own professional knowledge.
I don't have much experience though with editing and formatting Wikipedia articles. So I would greatly appreciate if a more experienced Wikipedia user could help me format the text paragraphs and citations/references into a correct/consistent form.
Thank you! :) RRR3MU5 ( talk) 17:04, 4 August 2023 (UTC)
This article was the subject of a Wiki Education Foundation-supported course assignment, between 30 August 2023 and 7 December 2023. Further details are available
on the course page. Student editor(s):
00mkp,
Mandymelville (
article contribs). Peer reviewers:
Logan Picunko,
ECM0815,
BCMisc,
Brb0305.
— Assignment last updated by Logan Picunko ( talk) 06:20, 12 October 2023 (UTC)
This article was the subject of a Wiki Education Foundation-supported course assignment, between 21 September 2023 and 15 December 2023. Further details are available
on the course page. Student editor(s):
Payswan73 (
article contribs). Peer reviewers:
SydneyL23.
— Assignment last updated by Savmanbanans ( talk) 17:29, 7 November 2023 (UTC)
I recently made a few small changes to this article as well as a couple of bigger changes. First, I made minor grammar and sentence structure edits to make the article more clear and concise. I did this by adding commas, changing sentences to active voice, cutting out unnecessary or extra words, and other things to that effect. There were also a few confusing sentences that I reworded so that users would better understand what they were reading. This was the bulk of my edits; however, I made a few changes that were a little heavier. For example, I deleted the last paragraph underneath the "History" section. I believe that the information was not relevant to the section, and it was also not relevant to the topic of user experience design as a whole. There was also a citation under the history section that directed users to a webpage that was no longer available, so I deleted it. Another edit I made consisted of adding a sentence to the very first paragraph about how user experience design is essentially a user centered design approach and I added a citation to this. Lastly, I changed the subheading under the UX deliverable section because it was a little unclear as to what the information below it would be about. Payswan73 ( talk) 21:35, 16 November 2023 (UTC)
![]() | Experience design was nominated for deletion. The discussion was closed on 19 December 2018 with a consensus to merge. Its contents were merged into User experience design. The original page is now a redirect to this page. For the contribution history and old versions of the redirected article, please see its history; for its talk page, see here. |
![]() | This ![]() It is of interest to the following WikiProjects: | |||||||||||||||||||||||||||||||||||||||||||
|
This article is or was the subject of a Wiki Education Foundation-supported course assignment. Further details are available
on the course page. Student editor(s):
Kavita96. Peer reviewers:
Kavita96.
Above undated message substituted from Template:Dashboard.wikiedu.org assignment by PrimeBOT ( talk) 12:11, 17 January 2022 (UTC)
This article was the subject of a Wiki Education Foundation-supported course assignment, between 27 August 2019 and 14 December 2019. Further details are available
on the course page. Student editor(s):
Jbv5114.
Above undated message substituted from Template:Dashboard.wikiedu.org assignment by PrimeBOT ( talk) 12:11, 17 January 2022 (UTC)
This article was the subject of a Wiki Education Foundation-supported course assignment, between 25 August 2020 and 10 December 2020. Further details are available
on the course page. Student editor(s):
Carly4B.
Above undated message substituted from Template:Dashboard.wikiedu.org assignment by PrimeBOT ( talk) 12:11, 17 January 2022 (UTC)
As if designers being underpaid wasn't bad enough they're forced to have their profession uniquely be subjected to a criticism section? Is there a criticism section for pilots, doctors, developers, executives, etc!? No there is not. If some developer thinks he/she can remotely produce a better product without a designer by just following 'best practices' they're sorely ignorant. — Preceding unsigned comment added by 98.113.202.37 ( talk) 21:02, 22 February 2016 (UTC)
Isn't it is a bit headhatching to differenciate thoose terms ? When you speak about "experience design", who else than the user's experience would it be ?
Maybe that they are they used both with not the same approach, so that they does not deserve the same page. Anyway can we really say that the "User Experience Design" is a part of the "Experience Design" ?!?
I'm feeling like if that UX Design is a more popular word to describe this design and is used more widely. I guess there is no source on that because researchers are maybe not really interested into making studies on terminology, wich belongs more to political views. However I open the debate about keeping this line "is part of" or not.
-- Thirow ( talk) 05:18, 2 May 2009 (UTC)
I have several concerns about how user experience (UX) is presented in Wikipedia. I share some of them below, and would like to hear others' opinions.
1. User experience deserves a page of its own, and should be separated from User experience design. UX is a vague term and requires a lot of explanations and examples. UX design is about the process and about things to consider, but not everyone is a UX designer. UX evaluation may require its own page as well. I know there has been a merge some years ago, but this field has developed since.
2. Although it is hard to come to a conclusion on how to define user experience, the current circular definition "overarching experience" does not help readers to understand what UX is about. I propose a simple explanation "User experience is about how a person feels about using a system".
3. Explaining UX is easier if we explain its difference to related terms such as
There have been some scientific workshops, surveys, and publications about understanding, defining, and scoping user experience, and it would be great to get Wikipedia to the level of state-of-the-art.
If you agree, how could we proceed? —Preceding unsigned comment added by VirpiRoto ( talk • contribs) 10:49, 24 April 2009 (UTC)
Grammar and sentence structure in the article seemed off at many places. I have tried to refine it to the best of my knowledge. Please let me know if anything more can be done.
“With the rise of the information age, many generalizations of the components have been based on the building blocks of the user experience design of digital systems.” – Replaced as "With the rise of the information age, the term "User Experience Design" has been generalized to mean User Experience Design of digital systems"
“In the context of information architecture, information is separate from knowledge and data, but lies indefinitely in the middle” – Rephrased as: In the context of information architecture, information is separate from both knowledge and data and lies nebulously between them.
“It is information of all shapes and sizes: websites, documents, software applications, images, and more.” - Changed to: It is information about objects. The objects can range from websites, to software applications, to images et al.
“ New introduction of software must keep in mind the dynamic pace of technology advancement and the need for change.” – Changed to: Every new software introduced must keep pace with the rapid technological advancements.
“Simplifying design documentation and customer-facing technical publications”. - Rephrased as - “Simplifying design documentation and customer-centric technical publications” — Preceding unsigned comment added by Tirumalavan ( talk • contribs) 19:49, 27 October 2014 (UTC)
Most of the references don't appear to be reliable per WP:V, WP:OR, & WP:RS. Perhaps this is an indication that the topic is not notable enough for a wiki article? -- Ronz 01:38, 13 December 2006 (UTC)
As a new field, much of the literature for this topic originates from practitioners of the field. Because the field is so new, there is not a wealth of published materials that comprehensively cover its particulars. Like Experience_design which is listed appropriately Within wikipedia, much of the information has been gathered through practicing authors and bloggers such as Don Norman who coined the term User Experience and Mark Hurst, a noteworthy proponent of good customer experiences. Additionally, much of the formulation of this field has been through open dialogue among practitioners. That being said, I will work to find published materials that support the information on this page and make edits in this direction over the next few weeks. —Preceding unsigned comment added by 76.21.58.107 ( talk • contribs)
"User Experience" is to "User Experience Design" what "Web Page" is to "Web Page Design." Given that, I think that it makes sense to keep the two terms separate since they have different meanings. "User experience design" is the professional field of designing "user experiences." 71.131.221.156 06:55, 4 January 2007 (UTC)SP
Should we consider UX to be a field that contains other fields, like Human-Computer Interactio, Human-Robot Interaction, etc. It seems that UX may have developed from other fields, but it is a superset, studying how users relate to products. This would mean a fair change to the writing style on this page. Aaronpowers 16:59, 10 February 2007 (UTC)
The link fails wiki guidelines and policies in a number of ways:
Before adding it again, please read the most relevant guidelines: WP:SPAM, WP:EL, WP:COI, and discuss here why you think it should be added. Please note that as the editor making the contribution, the burden of evidence rests on you for justifying the link. -- Ronz 01:55, 24 March 2007 (UTC)
I found an interesting diagram on the importance of user experience. This diagram is hosted on Flickr, and many people have translated it to other languages. It is an educational poster! The non-english diagrams are available to download for free.
Take a look at the following URL: http://flickr.com/photos/bryce/106972762/
I want to add a link to this "educational diagram in Flickr" to the "External Links" section of this article. Ok?
AmirBehzad ( talk) 03:23, 21 December 2007 (UTC)
I've removed it per WP:NOT and WP:OR, especially WP:SOAP and WP:NOTDIR. Without sources demonstrating the encyclopedic value of any list of providers, the list doesn't belong in this encyclopedia. -- Ronz ( talk) 17:48, 11 March 2016 (UTC)
The UX design is the extreme opposite to Human Factors and Ergonomics. These fields were a-theoretical, focused on the physical characteristics of human bodies as problems that need to fit the the machine. In fact it was this reason after 1980s why HCI field emerged. The milestone and birth of Human-computer interaction field can be dated to publishing the important work The Psychology of Human-computer Interaction in 1983. The book attacked the current dogmas in the aforementioned fields and argued for the stronger focus on theory and applications of knowledge from cognitive science. As the book said:
“The user is not [a manual] operator. He does not operate the computer, he communicates with it…”
Even though HCI under the influence of cognitivism in cognitive science had its own problems, it was these problems UX Design mostly reacts to. Cognitivist HCI didn't take into account the broader and situational context of interaction, whereas in UX design, the context is everything. Without context, you cannot decide what is meaningful, useful and pleasurable to the user.
Watchers of this page may be interested in this afd: Wikipedia:Articles for deletion/Experience design. This article has come up regarding a possible merge. — Rhododendrites talk \\ 15:26, 8 December 2018 (UTC)
The text "International Standards" (mentioned before UsabilityNet. 1998. Retrieved 2015-06-18.) has a broken link on this page which goes page not found.I have found the right page for it .It is https://web.archive.org/web/20070224170152/http://www.usabilitynet.org/tools/r_international.htm
Apart from that there are two sources i have found which are https://www.tadcourses.com/ and https://www.uxmatters.com/ which gives a lot of information user experience design. — Preceding unsigned comment added by Rajmathur56 ( talk • contribs) 13:23, 21 January 2019 (UTC)
This says "User Experience Design (UXD, UED, or XD)" but few people in this industry call it that, they say "User eXperience Design (UX)". I'm not sure why "UX" is the standard but maybe it's because the line between User eXperience Design and User eXperience Engineering is very blurry. Also the 2nd X in experience is capitalized, not the e, according to the acronym. When you're referring to the job title that is repeated later in the article as an acronym then it should be written "User eXperience Design" not "User Experience Design". I don't have citations for this because it's just my job.
POUR is an abbreviation for accessibility principles stated by Web Content Accessibility Guidelines (WCAG), which conveys that any content in technological devices should follow to aid people with disabilities.
1. Perceivable means the user can not only use visuals but also all means of senses such as sensory cues for hearing to identify content and interface elements.
2. Operable means the user can successfully interact (e.g. clicking, tapping, and swiping) or navigate through the website with the use of controls, buttons, or any interface elements.
3. Understandable means the user can easily learn and comprehend the content, design (e.g. presentation or format), and its usage patterns to operate and control the interface.
4. Robust means the user can access any type of technology, such as websites, online platforms, or any other multimedia services, to interact with information.
To research and redesign products, apps, or services that failed to launch in a new culture or region. The goal is to minimise the rejection rate of potential users while improving the rate of integration into the new culture or region. 80.78.212.74 ( talk) 14:28, 6 February 2023 (UTC)
I believe the introduction to this page should define user experience as being inclusive of *all* encounters and interactions a user has with a product or service. Currently, it references only "digital products and websites," which is just a subset of what many experience designs entail.
Since the page refers to Don Norman originally coining the term, then perhaps it's most helpful to point out that he said it best in this video: https://www.youtube.com/watch?v=9BdtGjoIN4E
He briefly references the idea of buying a computer, transporting it home, unboxing it, and setting it up. He says, "...all of that is user experience. It's everything that touches upon your experience with the product. And it may not even be near the product. It may be when you're telling somebody else about it. That's what we meant when we devised the term 'user experience.'"
Here is a proposed revision to the intro section (leveraging the existing copy and links, but adjusting the definition to more accurately refer to Ux design as much more than digital)...
User experience design (UX design, UXD, UED, or XD) is the process of defining the journey and various pathways a person, or group of people, would go through when interacting with a product or service. UX design encompasses all aspects of a user's real and perceived experience with a product or service, including its usability, usefulness, desirability, brand perception, and overall performance. [1] https://xd.adobe.com/ideas/career-tips/what-is-ux-design/
The scope of any given UX design effort can range from a narrow focus on a single touchpoint, such as a mobile app or website, to a sophisticated ensemble of touchpoints including encounters with physical products, packaging, mobile apps, software, websites, content, instructional material, and much more. Ux design consideration may also incorporate interactions with other humans as part of the user’s use of the product or service. [2] https://dorve.com/blog/the-disciplines-of-user-experience/
UX design decisions are often informed by insights from research, data analysis, and test results. Decisions are also guided by objectives and intended outcomes for the experience. In commercial endeavors, experience design must consider the desired business outcomes being sought as the user engages with the product or service. Environmental and social objectives are increasingly included among UX goals to ensure that experiences are responsible and inclusive.
UX design is frequently considered a core element of the customer experience (CX), which encompasses all aspects and stages of a customer's experience and interaction with a company. Service design is an extension of UX design that goes deeper than the user touchpoints described above to also plan and design the "backstage" interactions, systems, and workflows (unseen by the user) to deliver the desired user experience for the service.
Some subsections on this page (e.g. "Elements" and "Deliverables") should also be expanded to more completely articulate the full spectrum of Ux design that involves physical elements. But let's first start by improving the introduction block. Decksmyth ( talk) 23:00, 20 February 2023 (UTC)
Hi! I'm a professional UX/Game Designer with a bachelor's degree in Game Design and over 10 years of work experience in this field.
I wrote this new section with the help of Google and ChatGPT, based on a critically acclaimed reference book, several up-to-date articles from reputable sources and my own professional knowledge.
I don't have much experience though with editing and formatting Wikipedia articles. So I would greatly appreciate if a more experienced Wikipedia user could help me format the text paragraphs and citations/references into a correct/consistent form.
Thank you! :) RRR3MU5 ( talk) 17:04, 4 August 2023 (UTC)
This article was the subject of a Wiki Education Foundation-supported course assignment, between 30 August 2023 and 7 December 2023. Further details are available
on the course page. Student editor(s):
00mkp,
Mandymelville (
article contribs). Peer reviewers:
Logan Picunko,
ECM0815,
BCMisc,
Brb0305.
— Assignment last updated by Logan Picunko ( talk) 06:20, 12 October 2023 (UTC)
This article was the subject of a Wiki Education Foundation-supported course assignment, between 21 September 2023 and 15 December 2023. Further details are available
on the course page. Student editor(s):
Payswan73 (
article contribs). Peer reviewers:
SydneyL23.
— Assignment last updated by Savmanbanans ( talk) 17:29, 7 November 2023 (UTC)
I recently made a few small changes to this article as well as a couple of bigger changes. First, I made minor grammar and sentence structure edits to make the article more clear and concise. I did this by adding commas, changing sentences to active voice, cutting out unnecessary or extra words, and other things to that effect. There were also a few confusing sentences that I reworded so that users would better understand what they were reading. This was the bulk of my edits; however, I made a few changes that were a little heavier. For example, I deleted the last paragraph underneath the "History" section. I believe that the information was not relevant to the section, and it was also not relevant to the topic of user experience design as a whole. There was also a citation under the history section that directed users to a webpage that was no longer available, so I deleted it. Another edit I made consisted of adding a sentence to the very first paragraph about how user experience design is essentially a user centered design approach and I added a citation to this. Lastly, I changed the subheading under the UX deliverable section because it was a little unclear as to what the information below it would be about. Payswan73 ( talk) 21:35, 16 November 2023 (UTC)