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Past figures in these article cannot be considered meaningful. They show what was counted in some way but they typically fluctuate wildly (as here) and the source, the ORR, proclaims that the counting methodology and effectiveness are in constant states of flux. Mostly they depend on some number of tickets which clearly with the ever-changing ways of paying fares in not a solid base. Since LO took over, with added staff, NLL trains when I travel are still crowded but not so badly as previously. Mr Freeman no longer finds the train cheaper than the bus to go from KTW to Hampstead Heath.-- SilasW ( talk) 21:13, 20 May 2009 (UTC) reply