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Archive 1 | Archive 2 | Archive 3 |
I'm not speaking for or against Dell Support, but doesn't Dell has an excellent support system seem like a bit much editorializing rather than objectivism. Correct me if I'm wrong.—The preceding unsigned comment was added by 66.190.136.65 ( talk • contribs) 02:17, December 26, 2004.
This should be removed, it's not factual information. -- 86.143.233.62 18:03, 2 February 2007 (UTC)
This article needs to be updated, Dell has purchased Alienware. http://today.reuters.com/business/newsArticle.aspx?type=ousiv&storyID=2006-03-23T003844Z_01_WEN3184_RTRIDST_0_BUSINESSPRO-DELL-ALIENWARE-DC.XML -- 71.50.168.42 01:42, 23 March 2006 (UTC)
What is reported here is pretty much standard operating procedure for a lot of call centers. Is this supposed to be an example of improved customer service? If so please reword to be clearer and above all briefer. Elinruby 13:06, 3 December 2006 (UTC)elinruby
The use of non standard internal connectors by dell is not vertical tying. If it were, AMD would be accused of tying also because AMD cpus can't be inserted into intel cpu sockets (intel being the dominant standard, like ATX). The example linked to in the tying page, being required to purchase proprietary gas from a car manufacturer,is an example because you are being forced to purchas a RELATED part. It makes no mention of it being anti-competitive for only the car manufacturer to make replacement parts for the car itself.—The preceding unsigned comment was added by 68.219.60.216 ( talk • contribs) 19:31, January 6, 2007.
For what it's worth, I've read a few recent reviews of the Dell XPS 720 H2C, and they indicate that the system used a propitarty BTX formfactor motherboard, and that the power supply was pinned different from the industry standard. The most recent (I think October 2007) issue of Maximum PC magazine even indicated that the power cord was propitary. Anyway, I know this is with regards to one specific PC but this tells me that with at least some of their PC's, they still follow this practice and thus it's "current". 76.178.105.2 05:26, 25 September 2007 (UTC)
of a burnt Dell laptop on the bottom of the article? —Preceding unsigned comment added by 74.65.176.36 ( talk) 02:23, 12 November 2007 (UTC)
Granted while some of this is Dell specific... it mostly applies to the entire industry at this point.
"For example, they have accused its customer service of helping businesses faster than individual customers." -- You can apply that to just about any computer company today, and consumer groups have accused HP and IBM of the same thing.
"Customer service critics target Dell Inc.'s outsourcing practices, specifically involving India, claiming they contribute to communication problems between the company and its customers." -- Again the whole industry is doing this
This section really needs to be rewritten. We really should reference some of these problems of broader industry concerns rather than Dell specific. Also it seems rather biased to have a section like this for Dell but not for HP, IBM, Gateway, or any other major computer company... -- Pboyd04 04:55, 6 December 2005 (UTC)
Also in the Software section
"On Dell's Windows machines, the manufacturer bundles a large quantity of software. Some have accused Dell of shipping spyware and claim that its technical support team have instructions not to support its de-installation." -- shouldn't this be moved to the critism section? -- Pboyd04 05:24, 6 December 2005 (UTC)
I know from experience the frustration of speaking to outsourced operators and having to send in my laptop for a second HD replacement because the first replacement simply didn't work - Philip Kinscherf
I think many of us do. But I've had the frustration of speaking to outsourced technicians for HP and IBM servers, desktops, laptops and printers. While Dell does have many critisms I think that we either need to add a section like this to all major computer vendors or remove it. There is a definate bias here. -- Pboyd04 18:02, 15 December 2005 (UTC)
"Dell claims that by purchasing a non-Dell part, you validate the Windows End User License Agreement and therefore must purchase a new copy of Windows. citation needed" - Should this say invalidate?
I restored the external link to ihatedell.net - I feel that this site is notable due to the fact that it has over 3000 registered users - if you can get past the juvenile front page you'll find it contains a significant amount of information about the company's culture and inner workings H2O 07:35, 14 January 2006 (UTC)
Appearantly somebody has since removed it.—The preceding unsigned comment was added by Shyranis ( talk • contribs) 21:13, February 12, 2006.
Yes, someone deleted the ihatedell link again, so i will restore it one more time. I can't quite remeber the description for it, but anyone can edit that as they see fit.
Please do not add that link here again. I do not seen anything interesting in there. I just want to ask what are you going to get for hating?. DO you gain anything out of it?. If in future this links are added it will be deleted. Thank You. -- SkyWalker 08:07, 5 February 2007 (UTC)
I have re-added the link per WP:EL and WP:NPOV. GreenJoe 22:08, 28 March 2007 (UTC)
In my numerous calls to Dell TS in the past year, I've noticed that the names of the people answering have changed (they've become American/Eurpeanized). The accents of the speakers, however, have not. I think it would be an interesting addition to the tech support section if I could get a reference on it. 06/07/06
Revamped support section entirely due to largely incorrect information. Provided links to support revisions. Anable
Some of the information in the support section is now wrong. As a former Dell employee I happen to know that many Dell support engineers aren't scripted at all and none of Dell's silver, gold or platinum call centres are in India. The article also neglects to mention the EMEA area call centres in places such as Cherrywood (Dublin) and Glasgow. Gs83 03:42, 3 June 2007 (UTC)
See box above. Any objections to implementing the merge consensus? I'm trying to help reduce the Merge backlog. -- Boson 18:02, 24 October 2006 (UTC)
Dell currently ships Microsoft Windows XP (soon Windows Vista) as the default operating system for most of its new computers but also offers Red Hat and SUSE Linux for servers as well as "bare-bones" computers without pre-installed software (N series by default and XPS as well as Inspiron notebooks upon request) at significantly lower prices. Due to Dell's licensing contract with Microsoft, Dell cannot offer those systems on their website and customers have to request them explicitly. Dell has to ship such systems with a FreeDOS disk included in the box and must issue a so-called "Windows refund" or a merchandise credit after sale of the system at the "regular" retail price.
I called Dell sales representative and he claimed that he had never been aware of such a policy. I asked him to go ask for his manager twice, and the manager confirms that there is no such policy and each dell desktop computers will always preinstalled with windows XP or better.
Can someone clarify this issue? —The preceding unsigned comment was added by 209.50.91.70 ( talk) 17:52, 8 January 2007 (UTC).
Sure, but it's a multipart answer. I am a long-time Dell enterprise customer who primarily uses Linux. (1) Globally, Dell supplies and supports the option of Dell-supplied Red Hat Enterprise Linux across its range of PowerEdge servers. (2) Globally, Dell certifies to customers that Red Hat Enterprise Linux will run with listed caveats on OptiPlex desktops. The customer needs participate in the factory disk image program, to provide Dell with the disk image, to arrange their own licensing, and to meet the minumum order numbers for the factory disk image program. (3) In the USA and selected countries, Dell supplies and supports selected desktops packaged with FreeDOS (the "N series"). Dell does not certify or support these machines to work with any other operating system, although it is open to Linux distributors to do their own certification and software support. This range has been somewhat surrounded by conspiracy theories: mainly that Dell make them difficult to find so as not to antagonise Microsoft. There are some Microsoft documents discovered during the US's anti-trust investigation that support this view. Also, this range has not sold well, so the better-selling Windows equivalents are often better or cheaper. From the current N series specifications, they seem to have been left to wither on the vine and are being run out at low prices to clear old inventory. (4) In the USA and selected countries, Dell has announced (and thus must ship within months due to US mail order laws) that it will supply and support Ubuntu 7.04 on a small number of selected computers in the Dell range. Gdt 11:05, 2 May 2007 (UTC)
I strongly suggest that we remove the following picture from the dell article:
This picture does not even focus on just the Dell equipment. Anyone else have any opinion?
Eric
00:11, 9 January 2007 (UTC)
Recently I've seen a spree of vandalism "trolling" the Dell brand for no reason other than fun. Placing comments like what I have seen in vandalized edits is considered damaging other peoples' works and will be reverted back to the last known good edit. If you have nothing contructive to contribute on this article, do not touch it.
The rules and regulations clearly state out what you can do and what you can't do here, so please familiarize yourself with that if you haven't done so yet. — Vesther ( U * T/R * CTD) 02:54, 25 January 2007 (UTC)
Addendum: I should also point out that content must be verifiable as well. This "Dell guy" who got fired for substance abuse only was arrested for marijuana use and not for heroin use. Please ensure that all content can be verified all over the internet before making assumptions. — Vesther ( U * T/R * CTD) 03:00, 25 January 2007 (UTC)
This article has been hit with a good history of vandalism and I have to recommend at this point one of the Wikipedia experts request a semi-protection for this article. If, after I arrive back at my dwelling, no one requests semi-protection, I will request the semi-protection myself. It has become a necessity to protect this article from vandalism by semi-protection at this point of time. — Vesther ( U * T/R * CTD) 21:15, 7 February 2007 (UTC)
I think you should change the picture back to DELL!!!
John 143.166.226.40 15:33, 9 March 2007 (UTC)
I swear that DELL was started around the days of the pioneers, their version of a computer was a calculator like big board. No inernet of course. —The preceding unsigned comment was added by Andokool12 ( talk • contribs) 17:53, 13 March 2007 (UTC). ...The point is? Ball of pain 01:15, 25 March 2007 (UTC)
Oh yeah, the point is that there should be something on when it started back then. I donn't really know everything about that though so I can't help you there (sorry).
This statement from the opening section:
"Originally developed by Microsoft, Dell computers were planned to be the only desktop machine to run Windows; However after Microsoft's 1994 "Preperation Consideration Gala", prior to the release of Windows 95, Microsoft determined it would be best to allow multiple desktop systems to support the Windows family of operating systems."
Sounds completely untrue. Many platforms supported Windows prior to 1994. I can't believe that Dell computers were "originally developed by Microsoft." The citation isn't a web page so it's impossible to verify.
Scrutchfield 14:30, 23 March 2007 (UTC)
Restructure of dell organisation 62.194.88.141 20:08, 31 March 2007 (UTC)
You are correct. This statement is untrue and have been removed. Dell was founded by Michael Dell in 1984 under a different name (the name eludes me at the moment). Dell computers were sold well before Windows 95 and since Windows existed and shipped on many other systems prior to 1994 I have removed this statement. I also could find no record anywhere of any "Preperation [sic]Consideration Gala".
wraithfivefa 13:06, 4 April 2007 (UTC)
Today, I thought of buying a new Dell laptop and did a small market survey and found some alarming facts. I found that the customers' response for Dell computers has drastically come down. HP and Toshiba are playing good in the market. Further found HP is maintaining a good rapo with possible clients. Nirvanatoday 08:25, 25 May 2007 (UTC)
In case you wanna use it, here's a screenshot (fair use) of Dell's homepage with Ubuntu featuring: http://www.flickr.com/photos/towsonu2003/512646534/ Towsonu2003 03:37, 28 May 2007 (UTC)
I remember hearing about Dell's commitment to being more green, and they included a recycling program launched by Dell quite a long while ago. I'm wondering why the Dell page doesn't mention this at all, while the Apple Inc. page gets a big mention of their green policies. So it seems a bit unfair to me. I found Dell's recycling site if anyone is interested. Here's the link : http://www.dell.com/content/topics/segtopic.aspx/dell_recycling?c=us&cs=19&l=en&s=dhs
Quikboy-- Quikboy 03:21, 10 June 2007 (UTC)
I have removed the (as of yet not cited) statement in this article saying:
"Dell plans to consolidate manufacturing to Malaysia and China in 2007 and has also decided to enlarge its plant in Malaysia."
As an employee of their manufacturing facility in Limerick, Ireland, I have heard nothing of the sort. Dell have no immediate plans to scale down manufacturing in Ireland, and as I have added to the article a plant is currently being built in Poland. -- Zilog Jones 23:44, 12 June 2007 (UTC)
Some of the language used in the criticism section seems unfairly biased against dell. While it is the criticism section and is going to expose faults, but language like "Dell did not disclose this transition to third parties, lessening any doubt that this was an underhanded move." is inappropriately biased against dell and should be remedied. - Dekkanar 20:58, 1 July 2007 (UTC)
Can somebody shed a little more light on the claim that Dell moved its headquarter from Texas to outside of U.S.? If it's correct can he maybe also fix the entry in the info panel on the right side in the article? Thanks. Source of information 24.81.130.107 18:44, 13 July 2007 (UTC)
As the article currently stands, it gives the impression that Linux is new to Dell as of 2007. This is not the case however. There is an excellent timeline with references that mentions some very interesting points:
Microsoft executive Joachim Kempin described his plan of retaliation and coercion to shut down competition from Linux: "I am thinking of hitting the OEM harder than in the past with anti-Linux actions" and will "further try to restrict source code deliveries where possible and be less gracious when interpreting agreements - again without being obvious about it," continuing "this will be a delicate dance" [8]
So what does it mean "factory installed Linux"? If you want Dell to install Linux for you, first add on $119. But here is the annoying part. They won't send you a computer with Linux pre-installed. They sell you the computer and the boxes of software on the side, and then they make an appointment to send you someone who comes to your house or business and installs it there. [11]
I'll just clean that up a bit and add it into the article; a bridge to the part about Dell selling systems in 2007 might be a good idea, but for now I'll break it up into two subsections. -- Limulus 10:56, 18 July 2007 (UTC)
![]() | This is an archive of past discussions. Do not edit the contents of this page. If you wish to start a new discussion or revive an old one, please do so on the current talk page. |
Archive 1 | Archive 2 | Archive 3 |
I'm not speaking for or against Dell Support, but doesn't Dell has an excellent support system seem like a bit much editorializing rather than objectivism. Correct me if I'm wrong.—The preceding unsigned comment was added by 66.190.136.65 ( talk • contribs) 02:17, December 26, 2004.
This should be removed, it's not factual information. -- 86.143.233.62 18:03, 2 February 2007 (UTC)
This article needs to be updated, Dell has purchased Alienware. http://today.reuters.com/business/newsArticle.aspx?type=ousiv&storyID=2006-03-23T003844Z_01_WEN3184_RTRIDST_0_BUSINESSPRO-DELL-ALIENWARE-DC.XML -- 71.50.168.42 01:42, 23 March 2006 (UTC)
What is reported here is pretty much standard operating procedure for a lot of call centers. Is this supposed to be an example of improved customer service? If so please reword to be clearer and above all briefer. Elinruby 13:06, 3 December 2006 (UTC)elinruby
The use of non standard internal connectors by dell is not vertical tying. If it were, AMD would be accused of tying also because AMD cpus can't be inserted into intel cpu sockets (intel being the dominant standard, like ATX). The example linked to in the tying page, being required to purchase proprietary gas from a car manufacturer,is an example because you are being forced to purchas a RELATED part. It makes no mention of it being anti-competitive for only the car manufacturer to make replacement parts for the car itself.—The preceding unsigned comment was added by 68.219.60.216 ( talk • contribs) 19:31, January 6, 2007.
For what it's worth, I've read a few recent reviews of the Dell XPS 720 H2C, and they indicate that the system used a propitarty BTX formfactor motherboard, and that the power supply was pinned different from the industry standard. The most recent (I think October 2007) issue of Maximum PC magazine even indicated that the power cord was propitary. Anyway, I know this is with regards to one specific PC but this tells me that with at least some of their PC's, they still follow this practice and thus it's "current". 76.178.105.2 05:26, 25 September 2007 (UTC)
of a burnt Dell laptop on the bottom of the article? —Preceding unsigned comment added by 74.65.176.36 ( talk) 02:23, 12 November 2007 (UTC)
Granted while some of this is Dell specific... it mostly applies to the entire industry at this point.
"For example, they have accused its customer service of helping businesses faster than individual customers." -- You can apply that to just about any computer company today, and consumer groups have accused HP and IBM of the same thing.
"Customer service critics target Dell Inc.'s outsourcing practices, specifically involving India, claiming they contribute to communication problems between the company and its customers." -- Again the whole industry is doing this
This section really needs to be rewritten. We really should reference some of these problems of broader industry concerns rather than Dell specific. Also it seems rather biased to have a section like this for Dell but not for HP, IBM, Gateway, or any other major computer company... -- Pboyd04 04:55, 6 December 2005 (UTC)
Also in the Software section
"On Dell's Windows machines, the manufacturer bundles a large quantity of software. Some have accused Dell of shipping spyware and claim that its technical support team have instructions not to support its de-installation." -- shouldn't this be moved to the critism section? -- Pboyd04 05:24, 6 December 2005 (UTC)
I know from experience the frustration of speaking to outsourced operators and having to send in my laptop for a second HD replacement because the first replacement simply didn't work - Philip Kinscherf
I think many of us do. But I've had the frustration of speaking to outsourced technicians for HP and IBM servers, desktops, laptops and printers. While Dell does have many critisms I think that we either need to add a section like this to all major computer vendors or remove it. There is a definate bias here. -- Pboyd04 18:02, 15 December 2005 (UTC)
"Dell claims that by purchasing a non-Dell part, you validate the Windows End User License Agreement and therefore must purchase a new copy of Windows. citation needed" - Should this say invalidate?
I restored the external link to ihatedell.net - I feel that this site is notable due to the fact that it has over 3000 registered users - if you can get past the juvenile front page you'll find it contains a significant amount of information about the company's culture and inner workings H2O 07:35, 14 January 2006 (UTC)
Appearantly somebody has since removed it.—The preceding unsigned comment was added by Shyranis ( talk • contribs) 21:13, February 12, 2006.
Yes, someone deleted the ihatedell link again, so i will restore it one more time. I can't quite remeber the description for it, but anyone can edit that as they see fit.
Please do not add that link here again. I do not seen anything interesting in there. I just want to ask what are you going to get for hating?. DO you gain anything out of it?. If in future this links are added it will be deleted. Thank You. -- SkyWalker 08:07, 5 February 2007 (UTC)
I have re-added the link per WP:EL and WP:NPOV. GreenJoe 22:08, 28 March 2007 (UTC)
In my numerous calls to Dell TS in the past year, I've noticed that the names of the people answering have changed (they've become American/Eurpeanized). The accents of the speakers, however, have not. I think it would be an interesting addition to the tech support section if I could get a reference on it. 06/07/06
Revamped support section entirely due to largely incorrect information. Provided links to support revisions. Anable
Some of the information in the support section is now wrong. As a former Dell employee I happen to know that many Dell support engineers aren't scripted at all and none of Dell's silver, gold or platinum call centres are in India. The article also neglects to mention the EMEA area call centres in places such as Cherrywood (Dublin) and Glasgow. Gs83 03:42, 3 June 2007 (UTC)
See box above. Any objections to implementing the merge consensus? I'm trying to help reduce the Merge backlog. -- Boson 18:02, 24 October 2006 (UTC)
Dell currently ships Microsoft Windows XP (soon Windows Vista) as the default operating system for most of its new computers but also offers Red Hat and SUSE Linux for servers as well as "bare-bones" computers without pre-installed software (N series by default and XPS as well as Inspiron notebooks upon request) at significantly lower prices. Due to Dell's licensing contract with Microsoft, Dell cannot offer those systems on their website and customers have to request them explicitly. Dell has to ship such systems with a FreeDOS disk included in the box and must issue a so-called "Windows refund" or a merchandise credit after sale of the system at the "regular" retail price.
I called Dell sales representative and he claimed that he had never been aware of such a policy. I asked him to go ask for his manager twice, and the manager confirms that there is no such policy and each dell desktop computers will always preinstalled with windows XP or better.
Can someone clarify this issue? —The preceding unsigned comment was added by 209.50.91.70 ( talk) 17:52, 8 January 2007 (UTC).
Sure, but it's a multipart answer. I am a long-time Dell enterprise customer who primarily uses Linux. (1) Globally, Dell supplies and supports the option of Dell-supplied Red Hat Enterprise Linux across its range of PowerEdge servers. (2) Globally, Dell certifies to customers that Red Hat Enterprise Linux will run with listed caveats on OptiPlex desktops. The customer needs participate in the factory disk image program, to provide Dell with the disk image, to arrange their own licensing, and to meet the minumum order numbers for the factory disk image program. (3) In the USA and selected countries, Dell supplies and supports selected desktops packaged with FreeDOS (the "N series"). Dell does not certify or support these machines to work with any other operating system, although it is open to Linux distributors to do their own certification and software support. This range has been somewhat surrounded by conspiracy theories: mainly that Dell make them difficult to find so as not to antagonise Microsoft. There are some Microsoft documents discovered during the US's anti-trust investigation that support this view. Also, this range has not sold well, so the better-selling Windows equivalents are often better or cheaper. From the current N series specifications, they seem to have been left to wither on the vine and are being run out at low prices to clear old inventory. (4) In the USA and selected countries, Dell has announced (and thus must ship within months due to US mail order laws) that it will supply and support Ubuntu 7.04 on a small number of selected computers in the Dell range. Gdt 11:05, 2 May 2007 (UTC)
I strongly suggest that we remove the following picture from the dell article:
This picture does not even focus on just the Dell equipment. Anyone else have any opinion?
Eric
00:11, 9 January 2007 (UTC)
Recently I've seen a spree of vandalism "trolling" the Dell brand for no reason other than fun. Placing comments like what I have seen in vandalized edits is considered damaging other peoples' works and will be reverted back to the last known good edit. If you have nothing contructive to contribute on this article, do not touch it.
The rules and regulations clearly state out what you can do and what you can't do here, so please familiarize yourself with that if you haven't done so yet. — Vesther ( U * T/R * CTD) 02:54, 25 January 2007 (UTC)
Addendum: I should also point out that content must be verifiable as well. This "Dell guy" who got fired for substance abuse only was arrested for marijuana use and not for heroin use. Please ensure that all content can be verified all over the internet before making assumptions. — Vesther ( U * T/R * CTD) 03:00, 25 January 2007 (UTC)
This article has been hit with a good history of vandalism and I have to recommend at this point one of the Wikipedia experts request a semi-protection for this article. If, after I arrive back at my dwelling, no one requests semi-protection, I will request the semi-protection myself. It has become a necessity to protect this article from vandalism by semi-protection at this point of time. — Vesther ( U * T/R * CTD) 21:15, 7 February 2007 (UTC)
I think you should change the picture back to DELL!!!
John 143.166.226.40 15:33, 9 March 2007 (UTC)
I swear that DELL was started around the days of the pioneers, their version of a computer was a calculator like big board. No inernet of course. —The preceding unsigned comment was added by Andokool12 ( talk • contribs) 17:53, 13 March 2007 (UTC). ...The point is? Ball of pain 01:15, 25 March 2007 (UTC)
Oh yeah, the point is that there should be something on when it started back then. I donn't really know everything about that though so I can't help you there (sorry).
This statement from the opening section:
"Originally developed by Microsoft, Dell computers were planned to be the only desktop machine to run Windows; However after Microsoft's 1994 "Preperation Consideration Gala", prior to the release of Windows 95, Microsoft determined it would be best to allow multiple desktop systems to support the Windows family of operating systems."
Sounds completely untrue. Many platforms supported Windows prior to 1994. I can't believe that Dell computers were "originally developed by Microsoft." The citation isn't a web page so it's impossible to verify.
Scrutchfield 14:30, 23 March 2007 (UTC)
Restructure of dell organisation 62.194.88.141 20:08, 31 March 2007 (UTC)
You are correct. This statement is untrue and have been removed. Dell was founded by Michael Dell in 1984 under a different name (the name eludes me at the moment). Dell computers were sold well before Windows 95 and since Windows existed and shipped on many other systems prior to 1994 I have removed this statement. I also could find no record anywhere of any "Preperation [sic]Consideration Gala".
wraithfivefa 13:06, 4 April 2007 (UTC)
Today, I thought of buying a new Dell laptop and did a small market survey and found some alarming facts. I found that the customers' response for Dell computers has drastically come down. HP and Toshiba are playing good in the market. Further found HP is maintaining a good rapo with possible clients. Nirvanatoday 08:25, 25 May 2007 (UTC)
In case you wanna use it, here's a screenshot (fair use) of Dell's homepage with Ubuntu featuring: http://www.flickr.com/photos/towsonu2003/512646534/ Towsonu2003 03:37, 28 May 2007 (UTC)
I remember hearing about Dell's commitment to being more green, and they included a recycling program launched by Dell quite a long while ago. I'm wondering why the Dell page doesn't mention this at all, while the Apple Inc. page gets a big mention of their green policies. So it seems a bit unfair to me. I found Dell's recycling site if anyone is interested. Here's the link : http://www.dell.com/content/topics/segtopic.aspx/dell_recycling?c=us&cs=19&l=en&s=dhs
Quikboy-- Quikboy 03:21, 10 June 2007 (UTC)
I have removed the (as of yet not cited) statement in this article saying:
"Dell plans to consolidate manufacturing to Malaysia and China in 2007 and has also decided to enlarge its plant in Malaysia."
As an employee of their manufacturing facility in Limerick, Ireland, I have heard nothing of the sort. Dell have no immediate plans to scale down manufacturing in Ireland, and as I have added to the article a plant is currently being built in Poland. -- Zilog Jones 23:44, 12 June 2007 (UTC)
Some of the language used in the criticism section seems unfairly biased against dell. While it is the criticism section and is going to expose faults, but language like "Dell did not disclose this transition to third parties, lessening any doubt that this was an underhanded move." is inappropriately biased against dell and should be remedied. - Dekkanar 20:58, 1 July 2007 (UTC)
Can somebody shed a little more light on the claim that Dell moved its headquarter from Texas to outside of U.S.? If it's correct can he maybe also fix the entry in the info panel on the right side in the article? Thanks. Source of information 24.81.130.107 18:44, 13 July 2007 (UTC)
As the article currently stands, it gives the impression that Linux is new to Dell as of 2007. This is not the case however. There is an excellent timeline with references that mentions some very interesting points:
Microsoft executive Joachim Kempin described his plan of retaliation and coercion to shut down competition from Linux: "I am thinking of hitting the OEM harder than in the past with anti-Linux actions" and will "further try to restrict source code deliveries where possible and be less gracious when interpreting agreements - again without being obvious about it," continuing "this will be a delicate dance" [8]
So what does it mean "factory installed Linux"? If you want Dell to install Linux for you, first add on $119. But here is the annoying part. They won't send you a computer with Linux pre-installed. They sell you the computer and the boxes of software on the side, and then they make an appointment to send you someone who comes to your house or business and installs it there. [11]
I'll just clean that up a bit and add it into the article; a bridge to the part about Dell selling systems in 2007 might be a good idea, but for now I'll break it up into two subsections. -- Limulus 10:56, 18 July 2007 (UTC)