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Archive 1 | Archive 2 |
In light of Jytdog's helpful comments, I am once more hoping to update Cleveland Clinic's CMS, Consumer Reports and Leapfrog Group quality and safety ratings based on the most recent data. If other editors agree, I believe we should remove the following paragraphs:
The USNWR ratings stand in contrast to rankings in models which feature a safety emphasis. In a Kaiser Family Foundation review of Centers for Medicare and Medicaid Services (CMS) data for hospital acquired conditions in 2014, the Cleveland Clinic received a 8.7 score (1–10 possible, with 10 being the worst), in the bottom 7% of hospitals.[39] In 2012 Consumer Reports rated the Cleveland Clinic 98th among 105 rated hospitals in the State of Ohio for overall safety, with a score of 39 out of 100 possible points; nationwide, the top 10 hospitals in this survey received scores of 68 to 72, and the bottom 10 hospitals received scores of 16–25.[40] Leapfrog Group ranked Cleveland Clinic in 2012 as one of 121 hospitals (of a total of 2618) with a "barely passing" D rating for safety (25 hospitals had F scores), which Leapfrog sees as among the "most hazardous environments for patients in need of care."[41] The different emphasis and specific methodology for the USNWR and for the other ranking systems explains why teaching hospitals collectively score prominently on one system but rarely feature highly on others.[36]
Between 2010 and 2013, the CMS undertook an extensive series of ongoing separate investigations of CCF with at least a dozen inspections and follow-up visits triggered by patient complaints.[42][43] An analysis of Medicare inspection data between 2011 and 2014 found that CCF was one of at least 230 instances where validated serious incidents—dubbed “immediate jeopardy” complaints— led CMS to threaten loss of ability to serve Medicare patients unless the problems were fixed immediately.[42] Due to numerous serious ongoing safety violations, CCF was on payment termination track for a period of 19 months, placing at stake $1B in annual Medicare/Medicaid reimbursement.[42] The citations were reported and analyzed in detail by Modern Healthcare, which posted some of the safety documents.[42][43]
And replace them with these paragaphs:
(Start here)
In 2015 Consumer Reports rated the Cleveland Clinic 60th among 161 rated hospitals in the State of Ohio for overall safety, with a score of 49 out of 100 possible points; nationwide, the top rated hospital this survey received a scores of 79, and the bottom rated hospital received a score of 21. According to 2015 CMS data, Cleveland Clinic has 36% better than national rates for CLABSI (central line infections), 29% better than national rates for avoiding surgical-site infections, 46% better than national rates for avoiding catheter-associated urinary tract infections, 40 % worse than the national rates for avoiding MRSA, and 37% worse than national rates for c.difficile infections. Consumer Report Reference CMS Hospital Compare Site The CMS Hospital-Acquired Condition (HAC) Reduction Program gives Cleveland Clinic a total HAC score of 7.0000. (Hospitals with a Total HAC Score greater than 6.7500 are subject to a payment reduction.) Consumer Report Reference CMS Hospital Compare Site Cleveland Clinic’s Leapfrog Group Hospital Safety score was C in 2015. Reference Cleveland Clinic rated “better-than-average” to “best” in all CMS Patient Experience categories, including communication about hospital discharge, communication about drug information, doctor-patient communication, nurse-patient communication, pain control, help from hospital staff, room cleanliness, and room quietness. Consumer Report Reference CMS Hospital Compare Site
(End.)
(Please note that the Kaiser Family Foundation rankings were based on prior CMS data, and are no longer up to date. I can't find any more recent Kaiser Family Foundation rankings.)
What do you think? I look forward to your comments. HealthMonitor ( talk) 18:05, 10 March 2016 (UTC) 18:03, 10 March 2016 (UTC)
As of April 10, it will be a month since the above change to the Cleveland Clinic article was proposed. If no one objects, I would like to post it on April 10 and see what kind of response it gets. HealthMonitor ( talk) 18:23, 5 April 2016 (UTC)
Appreciate it, Jytdog. Thank you. HealthMonitor ( talk) 18:49, 6 April 2016 (UTC)
This safety information is way out of date. Fresh new data in this month. See my update. Moirashelly ( talk) 15:58, 29 April 2016 (UTC)
Kendall K-1, the old information was completely removed because it's completely out of date. It would be misleading to leave it there. Here a compromise -- we could move the old information to the History section. As regards the US News and World Report, table, I have seen and updated similar tables on other hospital Wikipedia pages. This one does not seem out of line. — Preceding unsigned comment added by Moirashelly ( talk • contribs) 18:09, 1 May 2016 (UTC)
I added a sentence about the CR rating. I couldn't find "60th among 161" in the source but I'll take your word for it. I think all of these rating summaries are way too long; the reader can click through to the ref if they want the details. Kendall-K1 ( talk) 14:28, 2 May 2016 (UTC)
I would be up for combining the 2012 CR rating info with the 2015 somehow, and noting the improvement. Kendall-K1 ( talk) 14:32, 2 May 2016 (UTC)
Thanks Kendall-Kl. In response to your proposal, we could place the data below in the article to replace the incumbent information which is currently inaccurate and out of date. While I can understand that some editors are wary of inserting what might be perceived as promotional material, the information below is fully sourced from impeccably objective third parties. Preventing it from becoming part of this article does not serve Wikipedia's readership, and could be interpreted as overzealous. Here is what I hope someone will be kind enough to do:
Remove the paragraphs below ...
The USNWR ratings stand in contrast to rankings in models which feature a safety emphasis. In a Kaiser Family Foundation review of Centers for Medicare and Medicaid Services (CMS) data for hospital acquired conditions in 2014, the Cleveland Clinic received a 8.7 score (1–10 possible, with 10 being the worst), in the bottom 7% of hospitals.[39] In 2012 Consumer Reports rated the Cleveland Clinic 98th among 105 rated hospitals in the State of Ohio for overall safety, with a score of 39 out of 100 possible points; nationwide, the top 10 hospitals in this survey received scores of 68 to 72, and the bottom 10 hospitals received scores of 16–25.[40] Leapfrog Group ranked Cleveland Clinic in 2012 as one of 121 hospitals (of a total of 2618) with a "barely passing" D rating for safety (25 hospitals had F scores), which Leapfrog sees as among the "most hazardous environments for patients in need of care."[41] The different emphasis and specific methodology for the USNWR and for the other ranking systems explains why teaching hospitals collectively score prominently on one system but rarely feature highly on others.[36]
Between 2010 and 2013, the CMS undertook an extensive series of ongoing separate investigations of CCF with at least a dozen inspections and follow-up visits triggered by patient complaints.[42][43] An analysis of Medicare inspection data between 2011 and 2014 found that CCF was one of at least 230 instances where validated serious incidents—dubbed “immediate jeopardy” complaints— led CMS to threaten loss of ability to serve Medicare patients unless the problems were fixed immediately.[42] Due to numerous serious ongoing safety violations, CCF was on payment termination track for a period of 19 months, placing at stake $1B in annual Medicare/Medicaid reimbursement.[42] The citations were reported and analyzed in detail by Modern Healthcare, which posted some of the safety documents.[42][43]
And replace them with these paragaphs:
(Start here)
In 2015 Consumer Reports rated the Cleveland Clinic 60th among 161 rated hospitals in the State of Ohio for overall safety, with a score of 49 out of 100 possible points; nationwide, the top rated hospital this survey received a scores of 79, and the bottom rated hospital received a score of 21. According to 2015 CMS data, Cleveland Clinic has 36% better than national rates for CLABSI (central line infections), 29% better than national rates for avoiding surgical-site infections, 46% better than national rates for avoiding catheter-associated urinary tract infections, 40 % worse than the national rates for avoiding MRSA, and 37% worse than national rates for c.difficile infections. Consumer Report Reference CMS Hospital Compare Site The CMS Hospital-Acquired Condition (HAC) Reduction Program gives Cleveland Clinic a total HAC score of 7.0000. (Hospitals with a Total HAC Score greater than 6.7500 are subject to a payment reduction.) Consumer Report Reference CMS Hospital Compare Site Cleveland Clinic’s Leapfrog Group Hospital Safety score was C in 2015. Reference Cleveland Clinic rated “better-than-average” to “best” in all CMS Patient Experience categories, including communication about hospital discharge, communication about drug information, doctor-patient communication, nurse-patient communication, pain control, help from hospital staff, room cleanliness, and room quietness. Consumer Report Reference CMS Hospital Compare Site
(End.) I would love to be able to do this myself, but I am abiding by what appears to be the consensus wish that some other editor be the one who actually places it upon the page. HealthMonitor ( talk) 18:05, 15 June 2016 (UTC)
I'm not sure how in flux this article is, but I came across it as a result of trying to clear out the COI requested edit backlog. In particular, the repeated requests from a user with a COI to clear out old data because the new data is more favorable is not appropriate. That is exactly why COI is a problem - Wikipedia is a lagging indicator; not a frontrunner of current news. People should not be coming here to find a hospital - Wikipedia is not a guidebook. If anyone is writing with either of those purposes in mind, there is a problem. Disclosed COI or not, a user whose purpose is solely to monitor their workplace's "presence" on Wikipedia is a single purpose account who is misunderstanding the purpose of Wikipedia. MSJapan ( talk) 18:57, 31 July 2016 (UTC)
the following is unsourced. moved here per WP:PRESERVE
The Cleveland Clinic operates eleven northeast Ohio hospitals and has affiliates in Florida, Nevada, Canada and United Arab Emirates:
-- Jytdog ( talk) 01:55, 19 November 2016 (UTC)
Please excuse my foolishness and ignorance. There are three users, MSJapan, Elvey, and SlimVirgin, all of whom are experienced Wikipedians and all of whom make good decisions. They seem to share the view that they have linked to criticism about certain text that is proposed to be added to this article, and I have an opposing view that none of them have ever shared the link to the criticism. Another way to say this is that they agree there is outstanding criticism and that anyone can find it, and I say that I cannot find it, and please help me find it by providing a link to it.
There is some content proposed by user HealthMonitor, a user who at some time has worked for Cleveland Clinic but is not paid to edit this article and obviously not affiliated with their communications. I think the content all right, and can go into Wikipedia mainspace. Elvey and SlimVirgin seem to be in agreement that the content has major flaws. They quit talking here after agreeing that there are flaws, but so far as I know, they never described any particular flaw. As I remember, they forbid the content to be in the article, forbid it being posted here on the talk page, and said that it should be at Talk:Cleveland Clinic/edit requests. Recently MSJapan nominated that page for deletion at Wikipedia:Miscellany for deletion/Talk:Cleveland Clinic/edit requests, and in the deletion discussions others agreed that that page has to be a redirect to this talk page.
Here's the crazy part: Elvey and SlimVirgin seem completely convinced that somewhere, there is criticism of the proposed article content. In Wikipedia, content is not supposed to be prohibited for no reason, and someone is supposed to state a reason why it is flawed. I liked the content. I asked Elvey and SlimVirgin where the criticism is. Elvey says that she already said enough and dropped the discussion. I suppose the hanging presumption is that I have read it and am ignoring it. The problem is that I really have not seen it.
Next, MSJapan comes along, and somehow this user also finds the criticism that I have not seen. I ask this person four times where it is, and the user insists that they read it and that I have read it. I am in the absurd situation of having asked for criticism when it seems like three other very experienced editors have seen it, but will not share it. I have posted messages, emailed them, offered to talk by phone or webcam. I am not opposed to recognizing criticism; I just say that I have not seen it.
There is a separate thread in the discussion which I think is less important, and it is that I am supposed to make an edit request to add content to the article, but I am managing the bureaucratic process incorrectly. Mistakes that have been made include posting text in wrong places and wrong ways, including in the article, on this talk page, and on a sub page. Now with the deletion discussion about the subpage, it seems that all of these options were wrong.
I regret that MSJapan has said, " Creating a new article just to be AfDed is disruptive editing. I think the issue is that you want to add content that you know is no good, and you're going to keep creating a problem until someone gives in and says yes, despite the fact that three people and a COIN discussion said no." I hope this is all a misunderstanding, but I do confirm that the discussion has been shut down three times by people without me getting a link to problems with the text.
I am a Wikipedian and I should be able to add text if I want to do so, unless someone complains about the content. I wish to see the complaints. This entire situation is very strange to me and I can only think that I must be a fool somehow, but please, I would like the link. Blue Rasberry (talk) 12:18, 11 August 2016 (UTC)
This edit request by an editor with a conflict of interest was declined. Some or all of the changes may be promotional in tone. |
Hello, I am Eileen Sheil, executive director of corporate communications at Cleveland Clinic. I created an account to help update my employer's article to keep it current and balanced. The first place I would like you to consider is Reputation. Currently, this portion of the article is outdated and incomplete. Some examples:
I ask that editors consider reviewing my suggested draft and move it into the article if everything is deemed appropriate.
Reputation
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Reputation
As of June 2017 [update], Cleveland Clinic was ranked the No. 2 hospital in the United States, the No. 1 hospital in cardiology and heart surgery for 22 years, and the No. 1 hospital in Ohio by U.S. News & World Report, ranking nationally in 14 adult and 9 pediatric specialties, [1] [2] including: [3] [n 1]
In 2012, Consumer Reports rated the Cleveland Clinic 98th among 105 rated hospitals in the Ohio for overall safety. [7] In 2015 the rating was 60th among 161 hospitals, with a score of 49 out of 100 possible points. (Nationwide, the top and bottom scores were 79 and 21.) [8] In 2017, Consumer Reports rated Cleveland Clinic No. 88 out of 116 Ohio hospitals rated for overall safety, with a score of 53 out of 100. [9] Between 2010 and 2013, the Centers for Medicare and Medicaid Services (CMS) undertook an extensive series of investigations into the Cleveland Clinic, with at least a dozen inspections and follow-up visits triggered by patient complaints. [10] [11] An analysis of Medicare inspection data between 2011 and 2014 found that the Cleveland Clinic was one of at least 230 instances where validated serious incidents—dubbed “immediate jeopardy” complaints— led CMS to threaten loss of ability to serve Medicare patients unless the problems were fixed immediately. Due to numerous serious ongoing safety violations, the Cleveland Clinic was on payment termination track for 19 months, placing at stake $1 billion in annual Medicare/Medicaid reimbursement. [10] In July 2010, The Plain Dealer reported that Cleveland Clinic corrected all of the violations identified from the CMS inspection in January that year. [12] In 2016, CMS gave Cleveland Clinic four out of five stars on its Overall Hospital Quality Star Rating program. [13] Cleveland Clinic is accredited by The Joint Commission, a nonprofit that accredits health care organizations and programs, and maintains disease-specific certifications for comprehensive stroke care and ventricular assist device. [14] [15] Organizations accredited through The Joint Commission meet or exceed Medicare and Medicaid requirements. [16] In 2014, Cleveland Clinic received The Joint Commission's first Primary Care Medical Home Certification for Hospitals. [17] In a Kaiser Family Foundation review of Centers for Medicare and Medicaid Services (CMS) data for hospital acquired conditions in 2014, the Cleveland Clinic received a 8.375 score (1–10 possible, with 10 being the worst). [18] Cleveland Clinic actively participated in The Joint Commission improvement initiatives for reducing clostridium difficile infections, surgical site infections and venous thromboembolism prevention. [19] [20] [21] Leapfrog Group gave Cleveland Clinic a D rating for safety in 2012, [22] a grade that increased to an A by fall 2016. [23] Cleveland Clinic's Leapfrog Group Safety Score in spring 2017 was A. [23] Eight Cleveland Clinic facilities received an A grade in spring 2017; a ninth received a B. [24] Cleveland Clinic publishes its recent quality and safety data in Outcomes Books posted on its website. [25] The hospital was one of the first in the country to provide physician ratings from patients on its website. [26] Cleveland Clinic was a 2016 Acclaim Award honoree by American Medical Group Association. [27] |
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== Reputation == {| class="wikitable" [[File:Cleveland Clinic Taussig Cancer Center.jpg|thumb|Cleveland Clinic Taussig Cancer Institute]] In 2012, ''[[Consumer Reports]]'' rated the Cleveland Clinic 98th among 105 rated hospitals in the Ohio for overall safety.<ref>{{cite journal|author1=staff|title=How safe is your hospital? Our new ratings find too many pose risks|journal=[[Consumer Reports]]|date=August 2012|pages=20–28|url=http://www.leapfroggroup.org/media/file/CRHospitalSafetyRatings.pdf }}</ref> In 2015 the rating was 60th among 161 hospitals, with a score of 49 out of 100 possible points. (Nationwide, the top and bottom scores were 79 and 21.)<ref>{{cite web|url=http://www.consumerreports.org/health/doctors-hospitals/hospitals/hospital-ratings/cleveland-clinic-6410670-report-card.htm|title=Cleveland Clinic|publisher=Consumer Reports|date=April 13, 2016}}</ref> In 2017, ''Consumer Reports'' rated Cleveland Clinic No. 88 out of 116 Ohio hospitals rated for overall safety, with a score of 53 out of 100.<ref name="ConsumerReports17">{{cite web |url=http://www.consumerreports.org/health/hospitals/ratings |title=Hospitals |date=2017 |publisher=[[Consumer Reports]] |accessdate=20 June 2017}}</ref> Between 2010 and 2013, the [[Centers for Medicare and Medicaid Services]] (CMS) undertook an extensive series of investigations into the Cleveland Clinic, with at least a dozen inspections and follow-up visits triggered by patient complaints.<ref name="MH2014-01"/><ref name="MH2014-02"/> An analysis of Medicare inspection data between 2011 and 2014 found that the Cleveland Clinic was one of at least 230 instances where validated serious incidents—dubbed “immediate jeopardy” complaints— led CMS to threaten loss of ability to serve Medicare patients unless the problems were fixed immediately. Due to numerous serious ongoing safety violations, the Cleveland Clinic was on payment termination track for 19 months, placing at stake $1 billion in annual Medicare/Medicaid reimbursement.<ref name="MH2014-01"/> In July 2010, ''[[The Plain Dealer]]'' reported that Cleveland Clinic corrected all of the violations identified from the CMS inspection in January that year.<ref name="Suchetka10">{{cite news |title=Clinic corrects violations found during inspection |last1=Suchetka |first1=Diane |url=https://www.nexis.com/docview/getDocForCuiReq?lni=800D-MNC0-YB53-215M&csi=8399&oc=00240&perma=true |newspaper=[[The Plain Dealer]] |date=19 July 2010 |accessdate=21 June 2017}}</ref> In 2016, CMS gave Cleveland Clinic four out of five stars on its Overall Hospital Quality Star Rating program.<ref name="Punke16">{{cite news |title=How did CMS rate US News' 20 honor roll hospitals? |last1=Punke |first1=Heather |url=http://www.beckershospitalreview.com/quality/how-did-cms-rate-us-news-20-honor-roll-hospitals.html |newspaper=Becker's Hospital Review |date=2 August 2016 |accessdate=21 June 2017}}</ref> Cleveland Clinic is accredited by [[The Joint Commission]], a nonprofit that accredits health care organizations and programs, and maintains disease-specific certifications for comprehensive stroke care and ventricular assist device.<ref name="">{{cite web |url=https://www.qualitycheck.org/accreditation-history/?bsnId=7001 |title=Accreditation History: The Cleveland Clinic Foundation |publisher=[[The Joint Commission]] |accessdate=21 June 2017}}</ref><ref name="JointCommissionQR">{{cite web |url=https://www.qualitycheck.org/quality-report/?bsnId=7001 |title=Quality Report: The Cleveland Clinic Foundation |publisher=[[The Joint Commission]] |accessdate=21 June 2017}}</ref> Organizations accredited through The Joint Commission meet or exceed [[Medicare]] and [[Medicaid]] requirements.<ref name="JointCommission16">{{cite web |url=https://www.jointcommission.org/facts_about_federal_deemed_status_and_state_recognition/ |title=Facts about federal deemed status and state recognition |date=18 November 2016 |publisher=[[The Joint Commission]] |accessdate=21 June 2017}}</ref> In 2014, Cleveland Clinic received The Joint Commission's first Primary Care Medical Home Certification for Hospitals.<ref name="Pelletier14">{{cite web |url=https://www.jointcommission.org/the_view_from_the_joint_commission/hats_off_to_the_cleveland_clinic_as_first_pcmh_hospital__/ |title=Hats off to the Cleveland Clinic as first PCMH hospital |author=Mark G. Pelletier |date=14 March 2014 |publisher=[[The Joint Commission]] |accessdate=21 June 2017}}</ref> In a [[Kaiser Family Foundation]] review of [[Centers for Medicare and Medicaid Services]] (CMS) data for [[hospital acquired conditions]] in 2014, the Cleveland Clinic received a 8.375 score (1–10 possible, with 10 being the worst).<ref name="Kaiser Health HAC">{{cite web|author1=staff|title=Penalties For Hospital Acquired Conditions|url=http://cdn.kaiserhealthnews.org/attachments/HACPenaltyChart.pdf
|website=[[Kaiser Health News]]|publisher=[[Kaiser Family Foundation]] |date=December 18, 2014}}</ref> Cleveland Clinic actively participated in The Joint Commission improvement initiatives for reducing clostridium difficile infections, surgical site infections and venous thromboembolism prevention.<ref name="JointCommissionClostridium">{{cite web |url=http://www.centerfortransforminghealthcare.org/projects/detail.aspx?Project=11 |title=Reducing Clostridium difficile Infections |publisher=[[The Joint Commission]] |accessdate=21 June 2017}}</ref><ref name="JoinCommissionSurgicalSite">{{cite web |url=http://www.centerfortransforminghealthcare.org/projects/detail.aspx?Project=4 |title=Surgical Site Infections |publisher=[[The Joint Commission]] |accessdate=21 June 2017}}</ref><ref name="JointCommissionVTE">{{cite web |url=http://www.centerfortransforminghealthcare.org/projects/detail.aspx?Project=13 |title=Venous Thromboembolism Prevention |publisher=[[The Joint Commission]] |accessdate=21 June 2017}}</ref> Leapfrog Group gave Cleveland Clinic a D rating for safety in 2012,<ref name="Health Leaders 2012">{{cite web|last1=Clark|first1=Cheryl|title=Leapfrog's New Safety Report Card Alarms Hospitals|url=http://www.healthleadersmedia.com/page-1/LED-286906/Leapfrogs-New-Safety-Report-Card-Alarms-Hospitals |website=Health Leaders Media|date=November 28, 2012}}</ref> a grade that increased to an A by fall 2016.<ref name="LeapfrogGrade">{{cite web |url=http://www.hospitalsafetygrade.org/h/cleveland-clinic-foundation?findBy=hospital&hospital=cleveland+clinic&rPos=388&rSort=grade |title=Cleveland Clinic Foundation |work=Leapfrog Hospital Safety Grade |publisher=Leapfrog Group |accessdate=21 June 2017}}</ref> Cleveland Clinic's Leapfrog Group Safety Score in spring 2017 was A.<ref name="LeapfrogGrade"/> Eight Cleveland Clinic facilities received an A grade in spring 2017; a ninth received a B.<ref name="LeapfrogClevelandClinics">{{cite web |url=http://www.hospitalsafetygrade.org/search?findBy=hospital&zip_code=&city=&state_prov=&hospital=Cleveland+Clinic |title=How safe is your hospital |date=2017 |publisher=Leapfrog Group |accessdate=5 July 2017}}</ref> Cleveland Clinic publishes its recent quality and safety data in Outcomes Books posted on its website.<ref name="Suttell15">{{cite news |title=Cleveland Clinic shares outcome data with the world in effort to raise quality of patient care |last1=Suttell |first1=Scott |url=http://www.crainscleveland.com/article/20150923/BLOGS03/150929922/cleveland-clinic-shares-outcome-data-with-the-world-in-effort-to |newspaper=[[Crain's Communications|Crain's Cleveland]] |date=23 September 2015 |accessdate=21 June 2017}}</ref> The hospital was one of the first in the country to provide physician ratings from patients on its website.<ref name="Magaw15">{{cite news |title=Cleveland Clinic believes posting ratings of physicians is a healthy step |last1=Magaw |first1=Timothy |url=http://www.crainscleveland.com/article/20150621/NEWS/150619731/cleveland-clinic-believes-posting-ratings-of-physicians-is-a-healthy |newspaper=[[Crain's Communications|Crain's Cleveland]] |date=21 June 2015 |accessdate=5 July 2017}}</ref> Cleveland Clinic was a 2016 Acclaim Award honoree by American Medical Group Association.<ref name="AMGA16">{{cite web |url=https://www.amga.org/wcm/PI/Acclaim/2016/cleveland_2016.aspx |title=2016 Acclaim Award honoree |date=2016 |publisher=American Medical Group Association |accessdate=5 July 2017}}</ref> |
It is worth noting that others have directly edited this article on behalf of Cleveland Clinic in the past. My team has taken steps to communicate to Cleveland Clinic employees that this is not appropriate, and I am currently the only one here in an official authorized capacity. I will keep my suggestions on Talk pages and avoid direct editing. Thank you, ClevelandClinicES ( talk) 14:48, 26 July 2017 (UTC)
References
MH2014-01
was invoked but never defined (see the
help page).MH2014-02
was invoked but never defined (see the
help page).Let me expand a bit on what I said in the previous section. Wikipedia is a collaborative online encyclopedia. We welcome contributions from anyone who comes here in good faith with the intent of improving the encyclopedia. There are many ways in which one can contribute:
We especially need help with removing promotional crap. There is a lot of it, inserted by your colleagues. Just today User:Jytdog removed a bit more. A few days ago I came across the Lerner Institute article, which was a horrible mess, and several editors collaborated to fix it. I didn't see you helping with that.
You, as an employee of the Clinic, are in a great position to dig up material that the rest of us have no access to. For example you could contribute photos of the facilities or the people. As executive director of corporate communications you could certainly arrange to have photos re-licensed so we can use them.
Yet of all the ways you could contribute, you come here asking the rest of us to help you improve the reputation of the Clinic. It is obvious to me that you are not here to help us build an encyclopedia. I'm going out on a limb here and possibly violating the WP:AGF guideline, but I think most editors will agree with me. Show me that you are here to help us, not just the Clinic, and then I will be glad to work with you. Until then, no. Good luck. Kendall-K1 ( talk) 12:04, 27 July 2017 (UTC)
@ User:ClevelandClinicES, I respect that you now are trying to follow Wikipedia policy. A few suggestions:
These suggestions don't guarantee that you'll get the changes you want. To be blunt, persistent undisclosed COI editing has left Cleveland Clinic with something of a bad rep (as you have seen from the responses above). It takes time to build trust after something like that happens. The best way to do that is by negotiating incremental changes and demonstrating by your actions that you're willing to abide by the site's policies. You'll be most successful if you're the tortoise, not the hare. Shock Brigade Harvester Boris ( talk) 03:52, 28 July 2017 (UTC)
Hello, Kendall-K1, jd22292 and Shock Brigade Harvester Boris. Thanks for responding. I am new to Wikipedia and your guidance is very helpful. I understand your concerns with previous COI editing and I can assure that it’s my priority to stop COI editing from hospital staff. My team has notified Cleveland Clinic employees that making edits to Cleveland Clinic-related articles is not appropriate, and we are searching for the IP editor mentioned above.
My initial edit request was to provide complete and updated information for Reputation knowing its importance. As suggested, I will come back with revised requests, more along the lines of "please change X to Y". Meanwhile, @ jd22292, was there anything in particular you saw that was too promotional? I'm here to work with the Wikipedia community and appreciate any suggestions you have. My goal over time is to review each section and propose edit requests to make this article a valuable resource for readers.
I understand it will take time to earn your trust, but I’m committed to working with the community and following your process. Again, I appreciate your recommendations thus far. Thank you. ClevelandClinicES ( talk) 20:33, 28 July 2017 (UTC)
This edit request by an editor with a conflict of interest was declined. See below. |
Hello, Since editors suggested I take a "please change X to Y" approach to proposed edits to this page, I'm posting this new edit request for page watchers to consider updating the table of U.S. News & World Report rankings in Reputation.
The current table on the article is factually incorrect per the current listings [1]:
The table I propose fixes the above and adds a column listing Cleveland Clinic's pediatric specialty rankings, as these are ranked separately than adult specialties. Can any editors consider replacing the existing table with the following?
Reputation table
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I am executive director of corporate communications at Cleveland Clinic, and I have disclosed and discussed my conflict of interest above. I understand previous COI editing by others at Cleveland Clinic has caused problems among the Wikipedia community. I'm committed to working with the community and following your process. Thank you. ClevelandClinicES ( talk) 15:14, 15 August 2017 (UTC)
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This edit request by an editor with a conflict of interest was declined. See below |
Hello, Since editors suggested I consider improvements to sections other than Reputation, I come here asking editors watching this page to consider updating Finances. This section is one sentence long, and the information therewithin is six years old. It seems like an appropriate time for that to be updated. These stories from The Plain Dealer and Crain's Cleveland Business highlighted Cleveland Clinic's 2016 financial performance. Can these sources be used to replace the existing sentence with the following?
Finances
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Finances
Cleveland Clinic posted $243 million operating income on $8 billion revenue in 2016. [1] [2] Operating income fell about 50 percent from 2015, which the hospital said was due to shrinking reimbursements and rising drug costs. [1] [2] |
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Cleveland Clinic posted $243 million operating income on $8 billion revenue in 2016.<ref name="Coutre17">{{cite news |title=2016 was a tough year for Cleveland Clinic finances |last1=Coutre |first1=Lydia |url=http://www.crainscleveland.com/article/20170215/NEWS/170219875/2016-was-a-tough-year-for-cleveland-clinic-finances |newspaper=[[Crain Communications|Crain's Cleveland Business]] |date=15 February 2017 |accessdate=25 August 2017}}</ref><ref name="Zeltner17">{{cite news |title=Cleveland Clinic CEO Toby Cosgrove reports rough financial year for hospital in 2016 |last1=Zeltner |first1=Brie |url=http://www.cleveland.com/healthfit/index.ssf/2017/02/cleveland_clinic_ceo_toby_cosg_3.html |newspaper=[[The Plain Dealer]] |date=15 February 2017 |accessdate=25 August 2017}}</ref> Operating income fell about 50 percent from 2015, which the hospital said was due to shrinking reimbursements and rising drug costs.<ref name="Coutre17"/><ref name="Zeltner17"/> |
I am executive director of corporate communications at Cleveland Clinic, and I have disclosed and discussed my conflict of interest above. I understand previous COI editing by others at Cleveland Clinic has caused problems among the Wikipedia community. I'm committed to working with the community and following your process. Thank you. ClevelandClinicES ( talk) 21:08, 31 August 2017 (UTC)
References
This edit request by an editor with a conflict of interest has now been answered. |
Hello, Wikipedians. I've recently uploaded two new photos to Wikimedia Commons that can be used in this article. The first is a new image of the Taussig Cancer Center to replace the existing photo: File:Taussig Cancer Center.png. The second is an image of the Lerner Research Institute: File:Lerner Research Institute.png. It might work best alongside the related content in the Research and education section.
As Cleveland Clinic’s representative on Wikipedia, I have a financial conflict of interest and will not make changes to the article myself. Is there anyone who could add these photos to this article? I'm happy to answer any questions on this. Thanks, ClevelandClinicES ( talk) 21:13, 21 September 2017 (UTC)
This edit request by an editor with a conflict of interest has now been answered. |
Hello, I have prepared citations for some unsourced detail in History, as per WP:VERIFY, in addition to a couple of other fixes. Can editors review the following and add my suggested edits to the live article?
"The practice was purchased by his two assistants, Frank E. Bunts and George Washington Crile".
While I know Wikipedia does not prefer primary sources, I figured I would share the book To Act as a Unit in case editors felt it could be appropriate in giving historical context.
The entire middle of the first paragraph contains no inline citations. I assume that's because the detail is likely found in the source referenced at the end of the paragraph. However, I feel the article should at least carry a citation on the sentence where it says 123 people died in the fire.
There is a typo in the second sentence. The name is Martha Holden Jennings, not Martha Holding Jennings.
Also, the unsourced sentence on William S. Kiser contains a factual inaccuracy. Kiser was chairman of the board from 1977–1989.
As Cleveland Clinic’s representative on Wikipedia, I have a financial conflict of interest and will not make changes to the article myself. Is there anyone who could make these edits? I'm happy to answer any questions on this. Thanks, ClevelandClinicES ( talk) 19:57, 20 November 2017 (UTC)
References
This edit request by an editor with a conflict of interest has now been answered. |
Hello, I would like to revisit a discussion I started in August. Do editors have any ideas on how to better update the Finances section of this article? As I mentioned above, this section is one sentence long, and the information there within is six years old. I previously put forward a proposal to update with the most-recent details, but my request was declined. The reviewer said the section should be developed to show more "breadth and context". What sort of information should be included? I'd be happy to look into details to add, but I'm wary of putting together a lot of information if it might not be appropriate.
Conversely, if the existing Finances is not detailed enough and simply updating to the current figures is not appropriate (per my previous request), would it be better to simply remove from the article altogether? Right now, all that section conveys is six-year-old financial information, which is surely not of any benefit to readers.
If editors have changed their minds, and would be ok with updating these details while we figure out how to expand the section, here is the wording I proposed previously:
Finances
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Finances
Cleveland Clinic posted $243 million operating income on $8 billion revenue in 2016. [1] [2] Operating income fell about 50 percent from 2015, which the hospital said was due to shrinking reimbursements and rising drug costs. [1] [2] |
Markup
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Cleveland Clinic posted $243 million operating income on $8 billion revenue in 2016.<ref name="Coutre17">{{cite news |title=2016 was a tough year for Cleveland Clinic finances |last1=Coutre |first1=Lydia |url=http://www.crainscleveland.com/article/20170215/NEWS/170219875/2016-was-a-tough-year-for-cleveland-clinic-finances |newspaper=[[Crain Communications|Crain's Cleveland Business]] |date=15 February 2017 |accessdate=25 August 2017}}</ref><ref name="Zeltner17">{{cite news |title=Cleveland Clinic CEO Toby Cosgrove reports rough financial year for hospital in 2016 |last1=Zeltner |first1=Brie |url=http://www.cleveland.com/healthfit/index.ssf/2017/02/cleveland_clinic_ceo_toby_cosg_3.html |newspaper=[[The Plain Dealer]] |date=15 February 2017 |accessdate=25 August 2017}}</ref> Operating income fell about 50 percent from 2015, which the hospital said was due to shrinking reimbursements and rising drug costs.<ref name="Coutre17"/><ref name="Zeltner17"/> |
As Cleveland Clinic’s representative on Wikipedia, I have a financial conflict of interest and will not make changes to the article myself. Is there anyone who could consider these edits? Thanks, ClevelandClinicES ( talk) 17:24, 2 January 2018 (UTC)
References
Implemented Spintendo ᔦᔭ 19:15, 2 January 2018 (UTC)
This edit request by an editor with a conflict of interest has now been answered. |
Hello, I have prepared a series of copy edits to help improve this encyclopedia article. There's nothing major here, mainly a few edits to remove redundancies or improve the writing.
Introduction
History: Growth of specialization
Locations
As Cleveland Clinic’s representative on Wikipedia, I have a financial conflict of interest and will not make changes to the article myself. Is there anyone who could consider these edits?
In recent months, we have updated Finances, added sources to History and new photos of the Taussig Cancer Center and Lerner Research Institute. I have asked editors if they had any ideas for further developing Finances, but I have not heard any specifics suggestions. Unless editors see any other areas that might require updates, I will begin putting together a new edit request to update the outdated U.S. News & World Report rankings. Thank you, ClevelandClinicES ( talk) 18:04, 25 January 2018 (UTC)
All requested changes implemented. Regards, Spintendo ᔦᔭ 18:22, 25 January 2018 (UTC)
Hello, Since we have worked together to update this article, and I have yet to hear from editors of other areas they would like to see developed, I am again requesting updates to the existing U.S. News & World Report rankings table in Reputation.
The current table on the article is factually incorrect per the current listings [2]:
The table I propose fixes the above and adds a column listing Cleveland Clinic's pediatric specialty rankings, as these are ranked separately than adult specialties. Can any editors consider replacing the existing table with the following?
Reputation table
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As Cleveland Clinic’s representative on Wikipedia, I have a financial conflict of interest and will not make changes to the article myself. Is there anyone who could consider these edits? Thank you, ClevelandClinicES ( talk) 13:01, 26 January 2018 (UTC)
U.S. News & World Report
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U.S. News & World Report ranked Cleveland Clinic No. 2 on its list of Best Hospitals 2017-2018 and No. 1 for cardiology and heart surgery. [1] [2] Ten of the hospital's specialties ranked in the top five across the country: cardiology and heart surgery, diabetes and endocrinology, gastroenterology and GI surgery, geriatrics, gynecology, nephrology, orthopedics, pulmonology; rheumatology; and urology. [1] [3] Nine pediatric specialties were ranked in the top 50. [4] |
Markup
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''[[U.S. News & World Report]]'' ranked Cleveland Clinic No. 2 on its list of [[U.S. News & World Report Best Hospitals Rankings|Best Hospitals]] 2017-2018 and No. 1 for cardiology and heart surgery.<ref name="Christ17">{{cite news |title=Cleveland Clinic named No. 2 hospital by U.S. News for the second consecutive year |last1=Christ |first1=Ginger |url=http://www.cleveland.com/healthfit/index.ssf/2017/08/cleveland_clinic_named_no_2_ho.html |newspaper=[[The Plain Dealer]] |date=8 August 2017 |accessdate=6 February 2018}}</ref><ref name="Mukherjee17">{{cite news |title=Mayo Clinic, Cleveland Clinic top list of Best Hospitals in America |last1=Mukherjee |first1=Sy |url=http://fortune.com/2017/08/08/best-hospitals-america/ |newspaper=[[Fortune (magazine)|Fortune]] |date=8 August 2017 |accessdate=6 February 2018}}</ref> Ten of the hospital's specialties ranked in the top five across the country: cardiology and heart surgery, diabetes and endocrinology, gastroenterology and GI surgery, geriatrics, gynecology, nephrology, orthopedics, pulmonology; rheumatology; and urology.<ref name="Christ17">{{cite news |title=Cleveland Clinic named No. 2 hospital by U.S. News for the second consecutive year |last1=Christ |first1=Ginger |url=http://www.cleveland.com/healthfit/index.ssf/2017/08/cleveland_clinic_named_no_2_ho.html |newspaper=[[The Plain Dealer]] |date=8 August 2017 |accessdate=6 February 2018}}</ref><ref name="Lin-Fisher17">{{cite news |title=Cleveland Clinic again near top of national rankings of hospitals; Cleveland Clinic Akron General ranks 10th in state |last1=Lin-Fisher |first1=Betty |url=https://www.ohio.com/akron/news/local/cleveland-clinic-again-near-top-of-national-rankings-of-hospitals-cleveland-clinic-akron-general-ranks-10th-in-state |newspaper=[[Akron Beacon Journal]] |date=8 August 2017 |accessdate=6 February 2018}}</ref> Nine pediatric specialties were ranked in the top 50.<ref name="Washington17">{{cite news |title=Cleveland Clinic, Rainbow on U.S. News' Best Children's Hospitals rankings |last1=Washington |first1=Julie |url=http://www.cleveland.com/healthfit/index.ssf/2017/06/cleveland_clinic_rainbow_on_us.html |newspaper=[[The Plain Dealer]] |date=27 June 2017 |accessdate=6 February 2018}}</ref> |
References
I would object to this. The Cleveland Clinic can't write the Cleveland Clinic article for Wikipedia. The table is clear enough. SarahSV (talk) 19:51, 8 February 2018 (UTC)
I think it would go a long way if we all agree to some basic editing etiquette here. Chiefly, I would like to propose no significant changes should be made by any user unilaterally or any threats be issued by moderators to users who wish to participate in editing. This would include addition or removal of content and flags. Minor changes to formatting that don't change content are fine. Mutual respect goes a long way, and if we can have a civilized discussion about our ideas, everyone's contribution can be included in this article and we can ensure it is the most reliable source of information and facts regarding Cleveland Clinic Wikiuser5991 ( talk) —Preceding undated comment added 03:34, 20 August 2018 (UTC)
@ 50.201.195.170: This section has been the subject of a great deal of discussion here. If you would like to join the discussion, please do so. Kendall-K1 ( talk) 11:09, 5 July 2018 (UTC)
Thanks. @ SlimVirgin:, It looks like we have 3+ users, Kendall-K1, Shock Brigade Harvester Boris and others, who think this section is avertorialesque and the table needs to be removed. Yet it's still here. A neutral, prose presentation of the good and bad reviews, together, is a must, and should make the section adhere to the neutrality policy. The section is an advertisement. The first half of the section is glowing reports from USNWR of 6 years ago, yet most reports of the place (at the end of the section, hidden below a huge chart) are negative. Equal prominence to each is appropriate, isn't it, SlimVirgin et. al.? -- 50.201.195.170 ( talk) 22:04, 28 July 2018 (UTC)
Apropos your partial revert, SarahSV - I made the change intentionally. The edit summary suggests you reverted me as if you think I made a mistake. I don't believe I did. The reference makes it clear that it's the sum of points assigned to each the individual specialty rankings that determines the Honor Roll score. Please check for yourself. I edited the text to inform the reader of that. So my edit is more informative than the previous wording, and the same length. And the text was moved so that it is before the reference that backs it up. Please consider reverting or helping me understand why if you still prefer the article with your partial revert.-- 50.201.195.170 ( talk) 23:28, 31 July 2018 (UTC)
U.S. News ranks hospital performance in 16 areas of complex specialty care and also rates hospitals in nine bellwether procedures and conditions such as heart bypass, hip and knee replacement, heart failure and lung cancer surgery. The Best Hospitals Honor Roll takes both the specialty rankings and the procedure and condition ratings into account. Hospitals received points if they were nationally ranked in one of the 16 specialties – the more specialties and the higher their rank, the more points they got – and also if they were rated "high performing" in the nine procedures and conditions. The top 20 point-getters made up the Honor Roll, which has a maximum total of 480 points.
Thanks for drawing my attention to the details. You're right, its not just the 16. -- 50.201.195.170 ( talk) 19:47, 8 August 2018 (UTC)
The national Best Hospitals and Best Children's Hospitals rankings, for example, are meant to be used as guidance when life is in the balance or an uncommon condition or procedure is involved. Most patients, thankfully, will not need to consult them.
Full disclosure: I have a nonfinancial conflict of interest in regards to Cleveland Clinic. With that said, I believe there is a disproportionate emphasis on past safety issues in this subsection. Although I believe this information should be retained, I also think there needs to be more emphasis on how these concerns were addressed by Cleveland Clinic and what the safety ratings are today. At the moment this is only a short mention of more recent safety data as opposed to the detailed past safety issues. Finally, I think this would the appropriate section to list some major breakthroughs that occurred at Cleveland Clinic (in a concise, non-editorialized fashion). Thoughts? Wikiuser5991 ( talk) 20:15, 19 August 2018 (UTC)
Kendall-K1, first, there is no consensus to remove the table. Second, that wasn't all you removed. You and Jytdog have decimated the reputation section, and by no stretch of the imagination can you call what remains neutral. SarahSV (talk) 01:24, 20 August 2018 (UTC)
SlimVirgin, please read the opening statement of the RfC linked above, and the close of the RfC, and let me know how you see that any of USN&W Report, Consumer Reports, or Leapfrog are government agencies. That RfC was started by the paid editor working on this article and is directly relevant to this article; if you disagree with that, please let me know, and if so, in what way. Very happy to have a discussion based on the RfC. Thanks. Jytdog ( talk) 02:04, 20 August 2018 (UTC)
Here are a few examples of boosterism that were added to the article. Attempts to revert these additions have failed, so I'm going to restore the tag and maybe we can discuss these.
Kendall-K1 ( talk) 03:28, 20 August 2018 (UTC)
Cite error: There are <ref group=n>
tags on this page, but the references will not show without a {{reflist|group=n}}
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help page).
This is an archive of past discussions. Do not edit the contents of this page. If you wish to start a new discussion or revive an old one, please do so on the current talk page. |
Archive 1 | Archive 2 |
In light of Jytdog's helpful comments, I am once more hoping to update Cleveland Clinic's CMS, Consumer Reports and Leapfrog Group quality and safety ratings based on the most recent data. If other editors agree, I believe we should remove the following paragraphs:
The USNWR ratings stand in contrast to rankings in models which feature a safety emphasis. In a Kaiser Family Foundation review of Centers for Medicare and Medicaid Services (CMS) data for hospital acquired conditions in 2014, the Cleveland Clinic received a 8.7 score (1–10 possible, with 10 being the worst), in the bottom 7% of hospitals.[39] In 2012 Consumer Reports rated the Cleveland Clinic 98th among 105 rated hospitals in the State of Ohio for overall safety, with a score of 39 out of 100 possible points; nationwide, the top 10 hospitals in this survey received scores of 68 to 72, and the bottom 10 hospitals received scores of 16–25.[40] Leapfrog Group ranked Cleveland Clinic in 2012 as one of 121 hospitals (of a total of 2618) with a "barely passing" D rating for safety (25 hospitals had F scores), which Leapfrog sees as among the "most hazardous environments for patients in need of care."[41] The different emphasis and specific methodology for the USNWR and for the other ranking systems explains why teaching hospitals collectively score prominently on one system but rarely feature highly on others.[36]
Between 2010 and 2013, the CMS undertook an extensive series of ongoing separate investigations of CCF with at least a dozen inspections and follow-up visits triggered by patient complaints.[42][43] An analysis of Medicare inspection data between 2011 and 2014 found that CCF was one of at least 230 instances where validated serious incidents—dubbed “immediate jeopardy” complaints— led CMS to threaten loss of ability to serve Medicare patients unless the problems were fixed immediately.[42] Due to numerous serious ongoing safety violations, CCF was on payment termination track for a period of 19 months, placing at stake $1B in annual Medicare/Medicaid reimbursement.[42] The citations were reported and analyzed in detail by Modern Healthcare, which posted some of the safety documents.[42][43]
And replace them with these paragaphs:
(Start here)
In 2015 Consumer Reports rated the Cleveland Clinic 60th among 161 rated hospitals in the State of Ohio for overall safety, with a score of 49 out of 100 possible points; nationwide, the top rated hospital this survey received a scores of 79, and the bottom rated hospital received a score of 21. According to 2015 CMS data, Cleveland Clinic has 36% better than national rates for CLABSI (central line infections), 29% better than national rates for avoiding surgical-site infections, 46% better than national rates for avoiding catheter-associated urinary tract infections, 40 % worse than the national rates for avoiding MRSA, and 37% worse than national rates for c.difficile infections. Consumer Report Reference CMS Hospital Compare Site The CMS Hospital-Acquired Condition (HAC) Reduction Program gives Cleveland Clinic a total HAC score of 7.0000. (Hospitals with a Total HAC Score greater than 6.7500 are subject to a payment reduction.) Consumer Report Reference CMS Hospital Compare Site Cleveland Clinic’s Leapfrog Group Hospital Safety score was C in 2015. Reference Cleveland Clinic rated “better-than-average” to “best” in all CMS Patient Experience categories, including communication about hospital discharge, communication about drug information, doctor-patient communication, nurse-patient communication, pain control, help from hospital staff, room cleanliness, and room quietness. Consumer Report Reference CMS Hospital Compare Site
(End.)
(Please note that the Kaiser Family Foundation rankings were based on prior CMS data, and are no longer up to date. I can't find any more recent Kaiser Family Foundation rankings.)
What do you think? I look forward to your comments. HealthMonitor ( talk) 18:05, 10 March 2016 (UTC) 18:03, 10 March 2016 (UTC)
As of April 10, it will be a month since the above change to the Cleveland Clinic article was proposed. If no one objects, I would like to post it on April 10 and see what kind of response it gets. HealthMonitor ( talk) 18:23, 5 April 2016 (UTC)
Appreciate it, Jytdog. Thank you. HealthMonitor ( talk) 18:49, 6 April 2016 (UTC)
This safety information is way out of date. Fresh new data in this month. See my update. Moirashelly ( talk) 15:58, 29 April 2016 (UTC)
Kendall K-1, the old information was completely removed because it's completely out of date. It would be misleading to leave it there. Here a compromise -- we could move the old information to the History section. As regards the US News and World Report, table, I have seen and updated similar tables on other hospital Wikipedia pages. This one does not seem out of line. — Preceding unsigned comment added by Moirashelly ( talk • contribs) 18:09, 1 May 2016 (UTC)
I added a sentence about the CR rating. I couldn't find "60th among 161" in the source but I'll take your word for it. I think all of these rating summaries are way too long; the reader can click through to the ref if they want the details. Kendall-K1 ( talk) 14:28, 2 May 2016 (UTC)
I would be up for combining the 2012 CR rating info with the 2015 somehow, and noting the improvement. Kendall-K1 ( talk) 14:32, 2 May 2016 (UTC)
Thanks Kendall-Kl. In response to your proposal, we could place the data below in the article to replace the incumbent information which is currently inaccurate and out of date. While I can understand that some editors are wary of inserting what might be perceived as promotional material, the information below is fully sourced from impeccably objective third parties. Preventing it from becoming part of this article does not serve Wikipedia's readership, and could be interpreted as overzealous. Here is what I hope someone will be kind enough to do:
Remove the paragraphs below ...
The USNWR ratings stand in contrast to rankings in models which feature a safety emphasis. In a Kaiser Family Foundation review of Centers for Medicare and Medicaid Services (CMS) data for hospital acquired conditions in 2014, the Cleveland Clinic received a 8.7 score (1–10 possible, with 10 being the worst), in the bottom 7% of hospitals.[39] In 2012 Consumer Reports rated the Cleveland Clinic 98th among 105 rated hospitals in the State of Ohio for overall safety, with a score of 39 out of 100 possible points; nationwide, the top 10 hospitals in this survey received scores of 68 to 72, and the bottom 10 hospitals received scores of 16–25.[40] Leapfrog Group ranked Cleveland Clinic in 2012 as one of 121 hospitals (of a total of 2618) with a "barely passing" D rating for safety (25 hospitals had F scores), which Leapfrog sees as among the "most hazardous environments for patients in need of care."[41] The different emphasis and specific methodology for the USNWR and for the other ranking systems explains why teaching hospitals collectively score prominently on one system but rarely feature highly on others.[36]
Between 2010 and 2013, the CMS undertook an extensive series of ongoing separate investigations of CCF with at least a dozen inspections and follow-up visits triggered by patient complaints.[42][43] An analysis of Medicare inspection data between 2011 and 2014 found that CCF was one of at least 230 instances where validated serious incidents—dubbed “immediate jeopardy” complaints— led CMS to threaten loss of ability to serve Medicare patients unless the problems were fixed immediately.[42] Due to numerous serious ongoing safety violations, CCF was on payment termination track for a period of 19 months, placing at stake $1B in annual Medicare/Medicaid reimbursement.[42] The citations were reported and analyzed in detail by Modern Healthcare, which posted some of the safety documents.[42][43]
And replace them with these paragaphs:
(Start here)
In 2015 Consumer Reports rated the Cleveland Clinic 60th among 161 rated hospitals in the State of Ohio for overall safety, with a score of 49 out of 100 possible points; nationwide, the top rated hospital this survey received a scores of 79, and the bottom rated hospital received a score of 21. According to 2015 CMS data, Cleveland Clinic has 36% better than national rates for CLABSI (central line infections), 29% better than national rates for avoiding surgical-site infections, 46% better than national rates for avoiding catheter-associated urinary tract infections, 40 % worse than the national rates for avoiding MRSA, and 37% worse than national rates for c.difficile infections. Consumer Report Reference CMS Hospital Compare Site The CMS Hospital-Acquired Condition (HAC) Reduction Program gives Cleveland Clinic a total HAC score of 7.0000. (Hospitals with a Total HAC Score greater than 6.7500 are subject to a payment reduction.) Consumer Report Reference CMS Hospital Compare Site Cleveland Clinic’s Leapfrog Group Hospital Safety score was C in 2015. Reference Cleveland Clinic rated “better-than-average” to “best” in all CMS Patient Experience categories, including communication about hospital discharge, communication about drug information, doctor-patient communication, nurse-patient communication, pain control, help from hospital staff, room cleanliness, and room quietness. Consumer Report Reference CMS Hospital Compare Site
(End.) I would love to be able to do this myself, but I am abiding by what appears to be the consensus wish that some other editor be the one who actually places it upon the page. HealthMonitor ( talk) 18:05, 15 June 2016 (UTC)
I'm not sure how in flux this article is, but I came across it as a result of trying to clear out the COI requested edit backlog. In particular, the repeated requests from a user with a COI to clear out old data because the new data is more favorable is not appropriate. That is exactly why COI is a problem - Wikipedia is a lagging indicator; not a frontrunner of current news. People should not be coming here to find a hospital - Wikipedia is not a guidebook. If anyone is writing with either of those purposes in mind, there is a problem. Disclosed COI or not, a user whose purpose is solely to monitor their workplace's "presence" on Wikipedia is a single purpose account who is misunderstanding the purpose of Wikipedia. MSJapan ( talk) 18:57, 31 July 2016 (UTC)
the following is unsourced. moved here per WP:PRESERVE
The Cleveland Clinic operates eleven northeast Ohio hospitals and has affiliates in Florida, Nevada, Canada and United Arab Emirates:
-- Jytdog ( talk) 01:55, 19 November 2016 (UTC)
Please excuse my foolishness and ignorance. There are three users, MSJapan, Elvey, and SlimVirgin, all of whom are experienced Wikipedians and all of whom make good decisions. They seem to share the view that they have linked to criticism about certain text that is proposed to be added to this article, and I have an opposing view that none of them have ever shared the link to the criticism. Another way to say this is that they agree there is outstanding criticism and that anyone can find it, and I say that I cannot find it, and please help me find it by providing a link to it.
There is some content proposed by user HealthMonitor, a user who at some time has worked for Cleveland Clinic but is not paid to edit this article and obviously not affiliated with their communications. I think the content all right, and can go into Wikipedia mainspace. Elvey and SlimVirgin seem to be in agreement that the content has major flaws. They quit talking here after agreeing that there are flaws, but so far as I know, they never described any particular flaw. As I remember, they forbid the content to be in the article, forbid it being posted here on the talk page, and said that it should be at Talk:Cleveland Clinic/edit requests. Recently MSJapan nominated that page for deletion at Wikipedia:Miscellany for deletion/Talk:Cleveland Clinic/edit requests, and in the deletion discussions others agreed that that page has to be a redirect to this talk page.
Here's the crazy part: Elvey and SlimVirgin seem completely convinced that somewhere, there is criticism of the proposed article content. In Wikipedia, content is not supposed to be prohibited for no reason, and someone is supposed to state a reason why it is flawed. I liked the content. I asked Elvey and SlimVirgin where the criticism is. Elvey says that she already said enough and dropped the discussion. I suppose the hanging presumption is that I have read it and am ignoring it. The problem is that I really have not seen it.
Next, MSJapan comes along, and somehow this user also finds the criticism that I have not seen. I ask this person four times where it is, and the user insists that they read it and that I have read it. I am in the absurd situation of having asked for criticism when it seems like three other very experienced editors have seen it, but will not share it. I have posted messages, emailed them, offered to talk by phone or webcam. I am not opposed to recognizing criticism; I just say that I have not seen it.
There is a separate thread in the discussion which I think is less important, and it is that I am supposed to make an edit request to add content to the article, but I am managing the bureaucratic process incorrectly. Mistakes that have been made include posting text in wrong places and wrong ways, including in the article, on this talk page, and on a sub page. Now with the deletion discussion about the subpage, it seems that all of these options were wrong.
I regret that MSJapan has said, " Creating a new article just to be AfDed is disruptive editing. I think the issue is that you want to add content that you know is no good, and you're going to keep creating a problem until someone gives in and says yes, despite the fact that three people and a COIN discussion said no." I hope this is all a misunderstanding, but I do confirm that the discussion has been shut down three times by people without me getting a link to problems with the text.
I am a Wikipedian and I should be able to add text if I want to do so, unless someone complains about the content. I wish to see the complaints. This entire situation is very strange to me and I can only think that I must be a fool somehow, but please, I would like the link. Blue Rasberry (talk) 12:18, 11 August 2016 (UTC)
This edit request by an editor with a conflict of interest was declined. Some or all of the changes may be promotional in tone. |
Hello, I am Eileen Sheil, executive director of corporate communications at Cleveland Clinic. I created an account to help update my employer's article to keep it current and balanced. The first place I would like you to consider is Reputation. Currently, this portion of the article is outdated and incomplete. Some examples:
I ask that editors consider reviewing my suggested draft and move it into the article if everything is deemed appropriate.
Reputation
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Reputation
As of June 2017 [update], Cleveland Clinic was ranked the No. 2 hospital in the United States, the No. 1 hospital in cardiology and heart surgery for 22 years, and the No. 1 hospital in Ohio by U.S. News & World Report, ranking nationally in 14 adult and 9 pediatric specialties, [1] [2] including: [3] [n 1]
In 2012, Consumer Reports rated the Cleveland Clinic 98th among 105 rated hospitals in the Ohio for overall safety. [7] In 2015 the rating was 60th among 161 hospitals, with a score of 49 out of 100 possible points. (Nationwide, the top and bottom scores were 79 and 21.) [8] In 2017, Consumer Reports rated Cleveland Clinic No. 88 out of 116 Ohio hospitals rated for overall safety, with a score of 53 out of 100. [9] Between 2010 and 2013, the Centers for Medicare and Medicaid Services (CMS) undertook an extensive series of investigations into the Cleveland Clinic, with at least a dozen inspections and follow-up visits triggered by patient complaints. [10] [11] An analysis of Medicare inspection data between 2011 and 2014 found that the Cleveland Clinic was one of at least 230 instances where validated serious incidents—dubbed “immediate jeopardy” complaints— led CMS to threaten loss of ability to serve Medicare patients unless the problems were fixed immediately. Due to numerous serious ongoing safety violations, the Cleveland Clinic was on payment termination track for 19 months, placing at stake $1 billion in annual Medicare/Medicaid reimbursement. [10] In July 2010, The Plain Dealer reported that Cleveland Clinic corrected all of the violations identified from the CMS inspection in January that year. [12] In 2016, CMS gave Cleveland Clinic four out of five stars on its Overall Hospital Quality Star Rating program. [13] Cleveland Clinic is accredited by The Joint Commission, a nonprofit that accredits health care organizations and programs, and maintains disease-specific certifications for comprehensive stroke care and ventricular assist device. [14] [15] Organizations accredited through The Joint Commission meet or exceed Medicare and Medicaid requirements. [16] In 2014, Cleveland Clinic received The Joint Commission's first Primary Care Medical Home Certification for Hospitals. [17] In a Kaiser Family Foundation review of Centers for Medicare and Medicaid Services (CMS) data for hospital acquired conditions in 2014, the Cleveland Clinic received a 8.375 score (1–10 possible, with 10 being the worst). [18] Cleveland Clinic actively participated in The Joint Commission improvement initiatives for reducing clostridium difficile infections, surgical site infections and venous thromboembolism prevention. [19] [20] [21] Leapfrog Group gave Cleveland Clinic a D rating for safety in 2012, [22] a grade that increased to an A by fall 2016. [23] Cleveland Clinic's Leapfrog Group Safety Score in spring 2017 was A. [23] Eight Cleveland Clinic facilities received an A grade in spring 2017; a ninth received a B. [24] Cleveland Clinic publishes its recent quality and safety data in Outcomes Books posted on its website. [25] The hospital was one of the first in the country to provide physician ratings from patients on its website. [26] Cleveland Clinic was a 2016 Acclaim Award honoree by American Medical Group Association. [27] |
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== Reputation == {| class="wikitable" [[File:Cleveland Clinic Taussig Cancer Center.jpg|thumb|Cleveland Clinic Taussig Cancer Institute]] In 2012, ''[[Consumer Reports]]'' rated the Cleveland Clinic 98th among 105 rated hospitals in the Ohio for overall safety.<ref>{{cite journal|author1=staff|title=How safe is your hospital? Our new ratings find too many pose risks|journal=[[Consumer Reports]]|date=August 2012|pages=20–28|url=http://www.leapfroggroup.org/media/file/CRHospitalSafetyRatings.pdf }}</ref> In 2015 the rating was 60th among 161 hospitals, with a score of 49 out of 100 possible points. (Nationwide, the top and bottom scores were 79 and 21.)<ref>{{cite web|url=http://www.consumerreports.org/health/doctors-hospitals/hospitals/hospital-ratings/cleveland-clinic-6410670-report-card.htm|title=Cleveland Clinic|publisher=Consumer Reports|date=April 13, 2016}}</ref> In 2017, ''Consumer Reports'' rated Cleveland Clinic No. 88 out of 116 Ohio hospitals rated for overall safety, with a score of 53 out of 100.<ref name="ConsumerReports17">{{cite web |url=http://www.consumerreports.org/health/hospitals/ratings |title=Hospitals |date=2017 |publisher=[[Consumer Reports]] |accessdate=20 June 2017}}</ref> Between 2010 and 2013, the [[Centers for Medicare and Medicaid Services]] (CMS) undertook an extensive series of investigations into the Cleveland Clinic, with at least a dozen inspections and follow-up visits triggered by patient complaints.<ref name="MH2014-01"/><ref name="MH2014-02"/> An analysis of Medicare inspection data between 2011 and 2014 found that the Cleveland Clinic was one of at least 230 instances where validated serious incidents—dubbed “immediate jeopardy” complaints— led CMS to threaten loss of ability to serve Medicare patients unless the problems were fixed immediately. Due to numerous serious ongoing safety violations, the Cleveland Clinic was on payment termination track for 19 months, placing at stake $1 billion in annual Medicare/Medicaid reimbursement.<ref name="MH2014-01"/> In July 2010, ''[[The Plain Dealer]]'' reported that Cleveland Clinic corrected all of the violations identified from the CMS inspection in January that year.<ref name="Suchetka10">{{cite news |title=Clinic corrects violations found during inspection |last1=Suchetka |first1=Diane |url=https://www.nexis.com/docview/getDocForCuiReq?lni=800D-MNC0-YB53-215M&csi=8399&oc=00240&perma=true |newspaper=[[The Plain Dealer]] |date=19 July 2010 |accessdate=21 June 2017}}</ref> In 2016, CMS gave Cleveland Clinic four out of five stars on its Overall Hospital Quality Star Rating program.<ref name="Punke16">{{cite news |title=How did CMS rate US News' 20 honor roll hospitals? |last1=Punke |first1=Heather |url=http://www.beckershospitalreview.com/quality/how-did-cms-rate-us-news-20-honor-roll-hospitals.html |newspaper=Becker's Hospital Review |date=2 August 2016 |accessdate=21 June 2017}}</ref> Cleveland Clinic is accredited by [[The Joint Commission]], a nonprofit that accredits health care organizations and programs, and maintains disease-specific certifications for comprehensive stroke care and ventricular assist device.<ref name="">{{cite web |url=https://www.qualitycheck.org/accreditation-history/?bsnId=7001 |title=Accreditation History: The Cleveland Clinic Foundation |publisher=[[The Joint Commission]] |accessdate=21 June 2017}}</ref><ref name="JointCommissionQR">{{cite web |url=https://www.qualitycheck.org/quality-report/?bsnId=7001 |title=Quality Report: The Cleveland Clinic Foundation |publisher=[[The Joint Commission]] |accessdate=21 June 2017}}</ref> Organizations accredited through The Joint Commission meet or exceed [[Medicare]] and [[Medicaid]] requirements.<ref name="JointCommission16">{{cite web |url=https://www.jointcommission.org/facts_about_federal_deemed_status_and_state_recognition/ |title=Facts about federal deemed status and state recognition |date=18 November 2016 |publisher=[[The Joint Commission]] |accessdate=21 June 2017}}</ref> In 2014, Cleveland Clinic received The Joint Commission's first Primary Care Medical Home Certification for Hospitals.<ref name="Pelletier14">{{cite web |url=https://www.jointcommission.org/the_view_from_the_joint_commission/hats_off_to_the_cleveland_clinic_as_first_pcmh_hospital__/ |title=Hats off to the Cleveland Clinic as first PCMH hospital |author=Mark G. Pelletier |date=14 March 2014 |publisher=[[The Joint Commission]] |accessdate=21 June 2017}}</ref> In a [[Kaiser Family Foundation]] review of [[Centers for Medicare and Medicaid Services]] (CMS) data for [[hospital acquired conditions]] in 2014, the Cleveland Clinic received a 8.375 score (1–10 possible, with 10 being the worst).<ref name="Kaiser Health HAC">{{cite web|author1=staff|title=Penalties For Hospital Acquired Conditions|url=http://cdn.kaiserhealthnews.org/attachments/HACPenaltyChart.pdf
|website=[[Kaiser Health News]]|publisher=[[Kaiser Family Foundation]] |date=December 18, 2014}}</ref> Cleveland Clinic actively participated in The Joint Commission improvement initiatives for reducing clostridium difficile infections, surgical site infections and venous thromboembolism prevention.<ref name="JointCommissionClostridium">{{cite web |url=http://www.centerfortransforminghealthcare.org/projects/detail.aspx?Project=11 |title=Reducing Clostridium difficile Infections |publisher=[[The Joint Commission]] |accessdate=21 June 2017}}</ref><ref name="JoinCommissionSurgicalSite">{{cite web |url=http://www.centerfortransforminghealthcare.org/projects/detail.aspx?Project=4 |title=Surgical Site Infections |publisher=[[The Joint Commission]] |accessdate=21 June 2017}}</ref><ref name="JointCommissionVTE">{{cite web |url=http://www.centerfortransforminghealthcare.org/projects/detail.aspx?Project=13 |title=Venous Thromboembolism Prevention |publisher=[[The Joint Commission]] |accessdate=21 June 2017}}</ref> Leapfrog Group gave Cleveland Clinic a D rating for safety in 2012,<ref name="Health Leaders 2012">{{cite web|last1=Clark|first1=Cheryl|title=Leapfrog's New Safety Report Card Alarms Hospitals|url=http://www.healthleadersmedia.com/page-1/LED-286906/Leapfrogs-New-Safety-Report-Card-Alarms-Hospitals |website=Health Leaders Media|date=November 28, 2012}}</ref> a grade that increased to an A by fall 2016.<ref name="LeapfrogGrade">{{cite web |url=http://www.hospitalsafetygrade.org/h/cleveland-clinic-foundation?findBy=hospital&hospital=cleveland+clinic&rPos=388&rSort=grade |title=Cleveland Clinic Foundation |work=Leapfrog Hospital Safety Grade |publisher=Leapfrog Group |accessdate=21 June 2017}}</ref> Cleveland Clinic's Leapfrog Group Safety Score in spring 2017 was A.<ref name="LeapfrogGrade"/> Eight Cleveland Clinic facilities received an A grade in spring 2017; a ninth received a B.<ref name="LeapfrogClevelandClinics">{{cite web |url=http://www.hospitalsafetygrade.org/search?findBy=hospital&zip_code=&city=&state_prov=&hospital=Cleveland+Clinic |title=How safe is your hospital |date=2017 |publisher=Leapfrog Group |accessdate=5 July 2017}}</ref> Cleveland Clinic publishes its recent quality and safety data in Outcomes Books posted on its website.<ref name="Suttell15">{{cite news |title=Cleveland Clinic shares outcome data with the world in effort to raise quality of patient care |last1=Suttell |first1=Scott |url=http://www.crainscleveland.com/article/20150923/BLOGS03/150929922/cleveland-clinic-shares-outcome-data-with-the-world-in-effort-to |newspaper=[[Crain's Communications|Crain's Cleveland]] |date=23 September 2015 |accessdate=21 June 2017}}</ref> The hospital was one of the first in the country to provide physician ratings from patients on its website.<ref name="Magaw15">{{cite news |title=Cleveland Clinic believes posting ratings of physicians is a healthy step |last1=Magaw |first1=Timothy |url=http://www.crainscleveland.com/article/20150621/NEWS/150619731/cleveland-clinic-believes-posting-ratings-of-physicians-is-a-healthy |newspaper=[[Crain's Communications|Crain's Cleveland]] |date=21 June 2015 |accessdate=5 July 2017}}</ref> Cleveland Clinic was a 2016 Acclaim Award honoree by American Medical Group Association.<ref name="AMGA16">{{cite web |url=https://www.amga.org/wcm/PI/Acclaim/2016/cleveland_2016.aspx |title=2016 Acclaim Award honoree |date=2016 |publisher=American Medical Group Association |accessdate=5 July 2017}}</ref> |
It is worth noting that others have directly edited this article on behalf of Cleveland Clinic in the past. My team has taken steps to communicate to Cleveland Clinic employees that this is not appropriate, and I am currently the only one here in an official authorized capacity. I will keep my suggestions on Talk pages and avoid direct editing. Thank you, ClevelandClinicES ( talk) 14:48, 26 July 2017 (UTC)
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MH2014-01
was invoked but never defined (see the
help page).MH2014-02
was invoked but never defined (see the
help page).Let me expand a bit on what I said in the previous section. Wikipedia is a collaborative online encyclopedia. We welcome contributions from anyone who comes here in good faith with the intent of improving the encyclopedia. There are many ways in which one can contribute:
We especially need help with removing promotional crap. There is a lot of it, inserted by your colleagues. Just today User:Jytdog removed a bit more. A few days ago I came across the Lerner Institute article, which was a horrible mess, and several editors collaborated to fix it. I didn't see you helping with that.
You, as an employee of the Clinic, are in a great position to dig up material that the rest of us have no access to. For example you could contribute photos of the facilities or the people. As executive director of corporate communications you could certainly arrange to have photos re-licensed so we can use them.
Yet of all the ways you could contribute, you come here asking the rest of us to help you improve the reputation of the Clinic. It is obvious to me that you are not here to help us build an encyclopedia. I'm going out on a limb here and possibly violating the WP:AGF guideline, but I think most editors will agree with me. Show me that you are here to help us, not just the Clinic, and then I will be glad to work with you. Until then, no. Good luck. Kendall-K1 ( talk) 12:04, 27 July 2017 (UTC)
@ User:ClevelandClinicES, I respect that you now are trying to follow Wikipedia policy. A few suggestions:
These suggestions don't guarantee that you'll get the changes you want. To be blunt, persistent undisclosed COI editing has left Cleveland Clinic with something of a bad rep (as you have seen from the responses above). It takes time to build trust after something like that happens. The best way to do that is by negotiating incremental changes and demonstrating by your actions that you're willing to abide by the site's policies. You'll be most successful if you're the tortoise, not the hare. Shock Brigade Harvester Boris ( talk) 03:52, 28 July 2017 (UTC)
Hello, Kendall-K1, jd22292 and Shock Brigade Harvester Boris. Thanks for responding. I am new to Wikipedia and your guidance is very helpful. I understand your concerns with previous COI editing and I can assure that it’s my priority to stop COI editing from hospital staff. My team has notified Cleveland Clinic employees that making edits to Cleveland Clinic-related articles is not appropriate, and we are searching for the IP editor mentioned above.
My initial edit request was to provide complete and updated information for Reputation knowing its importance. As suggested, I will come back with revised requests, more along the lines of "please change X to Y". Meanwhile, @ jd22292, was there anything in particular you saw that was too promotional? I'm here to work with the Wikipedia community and appreciate any suggestions you have. My goal over time is to review each section and propose edit requests to make this article a valuable resource for readers.
I understand it will take time to earn your trust, but I’m committed to working with the community and following your process. Again, I appreciate your recommendations thus far. Thank you. ClevelandClinicES ( talk) 20:33, 28 July 2017 (UTC)
This edit request by an editor with a conflict of interest was declined. See below. |
Hello, Since editors suggested I take a "please change X to Y" approach to proposed edits to this page, I'm posting this new edit request for page watchers to consider updating the table of U.S. News & World Report rankings in Reputation.
The current table on the article is factually incorrect per the current listings [1]:
The table I propose fixes the above and adds a column listing Cleveland Clinic's pediatric specialty rankings, as these are ranked separately than adult specialties. Can any editors consider replacing the existing table with the following?
Reputation table
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I am executive director of corporate communications at Cleveland Clinic, and I have disclosed and discussed my conflict of interest above. I understand previous COI editing by others at Cleveland Clinic has caused problems among the Wikipedia community. I'm committed to working with the community and following your process. Thank you. ClevelandClinicES ( talk) 15:14, 15 August 2017 (UTC)
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This edit request by an editor with a conflict of interest was declined. See below |
Hello, Since editors suggested I consider improvements to sections other than Reputation, I come here asking editors watching this page to consider updating Finances. This section is one sentence long, and the information therewithin is six years old. It seems like an appropriate time for that to be updated. These stories from The Plain Dealer and Crain's Cleveland Business highlighted Cleveland Clinic's 2016 financial performance. Can these sources be used to replace the existing sentence with the following?
Finances
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Finances
Cleveland Clinic posted $243 million operating income on $8 billion revenue in 2016. [1] [2] Operating income fell about 50 percent from 2015, which the hospital said was due to shrinking reimbursements and rising drug costs. [1] [2] |
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Cleveland Clinic posted $243 million operating income on $8 billion revenue in 2016.<ref name="Coutre17">{{cite news |title=2016 was a tough year for Cleveland Clinic finances |last1=Coutre |first1=Lydia |url=http://www.crainscleveland.com/article/20170215/NEWS/170219875/2016-was-a-tough-year-for-cleveland-clinic-finances |newspaper=[[Crain Communications|Crain's Cleveland Business]] |date=15 February 2017 |accessdate=25 August 2017}}</ref><ref name="Zeltner17">{{cite news |title=Cleveland Clinic CEO Toby Cosgrove reports rough financial year for hospital in 2016 |last1=Zeltner |first1=Brie |url=http://www.cleveland.com/healthfit/index.ssf/2017/02/cleveland_clinic_ceo_toby_cosg_3.html |newspaper=[[The Plain Dealer]] |date=15 February 2017 |accessdate=25 August 2017}}</ref> Operating income fell about 50 percent from 2015, which the hospital said was due to shrinking reimbursements and rising drug costs.<ref name="Coutre17"/><ref name="Zeltner17"/> |
I am executive director of corporate communications at Cleveland Clinic, and I have disclosed and discussed my conflict of interest above. I understand previous COI editing by others at Cleveland Clinic has caused problems among the Wikipedia community. I'm committed to working with the community and following your process. Thank you. ClevelandClinicES ( talk) 21:08, 31 August 2017 (UTC)
References
This edit request by an editor with a conflict of interest has now been answered. |
Hello, Wikipedians. I've recently uploaded two new photos to Wikimedia Commons that can be used in this article. The first is a new image of the Taussig Cancer Center to replace the existing photo: File:Taussig Cancer Center.png. The second is an image of the Lerner Research Institute: File:Lerner Research Institute.png. It might work best alongside the related content in the Research and education section.
As Cleveland Clinic’s representative on Wikipedia, I have a financial conflict of interest and will not make changes to the article myself. Is there anyone who could add these photos to this article? I'm happy to answer any questions on this. Thanks, ClevelandClinicES ( talk) 21:13, 21 September 2017 (UTC)
This edit request by an editor with a conflict of interest has now been answered. |
Hello, I have prepared citations for some unsourced detail in History, as per WP:VERIFY, in addition to a couple of other fixes. Can editors review the following and add my suggested edits to the live article?
"The practice was purchased by his two assistants, Frank E. Bunts and George Washington Crile".
While I know Wikipedia does not prefer primary sources, I figured I would share the book To Act as a Unit in case editors felt it could be appropriate in giving historical context.
The entire middle of the first paragraph contains no inline citations. I assume that's because the detail is likely found in the source referenced at the end of the paragraph. However, I feel the article should at least carry a citation on the sentence where it says 123 people died in the fire.
There is a typo in the second sentence. The name is Martha Holden Jennings, not Martha Holding Jennings.
Also, the unsourced sentence on William S. Kiser contains a factual inaccuracy. Kiser was chairman of the board from 1977–1989.
As Cleveland Clinic’s representative on Wikipedia, I have a financial conflict of interest and will not make changes to the article myself. Is there anyone who could make these edits? I'm happy to answer any questions on this. Thanks, ClevelandClinicES ( talk) 19:57, 20 November 2017 (UTC)
References
This edit request by an editor with a conflict of interest has now been answered. |
Hello, I would like to revisit a discussion I started in August. Do editors have any ideas on how to better update the Finances section of this article? As I mentioned above, this section is one sentence long, and the information there within is six years old. I previously put forward a proposal to update with the most-recent details, but my request was declined. The reviewer said the section should be developed to show more "breadth and context". What sort of information should be included? I'd be happy to look into details to add, but I'm wary of putting together a lot of information if it might not be appropriate.
Conversely, if the existing Finances is not detailed enough and simply updating to the current figures is not appropriate (per my previous request), would it be better to simply remove from the article altogether? Right now, all that section conveys is six-year-old financial information, which is surely not of any benefit to readers.
If editors have changed their minds, and would be ok with updating these details while we figure out how to expand the section, here is the wording I proposed previously:
Finances
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Finances
Cleveland Clinic posted $243 million operating income on $8 billion revenue in 2016. [1] [2] Operating income fell about 50 percent from 2015, which the hospital said was due to shrinking reimbursements and rising drug costs. [1] [2] |
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Cleveland Clinic posted $243 million operating income on $8 billion revenue in 2016.<ref name="Coutre17">{{cite news |title=2016 was a tough year for Cleveland Clinic finances |last1=Coutre |first1=Lydia |url=http://www.crainscleveland.com/article/20170215/NEWS/170219875/2016-was-a-tough-year-for-cleveland-clinic-finances |newspaper=[[Crain Communications|Crain's Cleveland Business]] |date=15 February 2017 |accessdate=25 August 2017}}</ref><ref name="Zeltner17">{{cite news |title=Cleveland Clinic CEO Toby Cosgrove reports rough financial year for hospital in 2016 |last1=Zeltner |first1=Brie |url=http://www.cleveland.com/healthfit/index.ssf/2017/02/cleveland_clinic_ceo_toby_cosg_3.html |newspaper=[[The Plain Dealer]] |date=15 February 2017 |accessdate=25 August 2017}}</ref> Operating income fell about 50 percent from 2015, which the hospital said was due to shrinking reimbursements and rising drug costs.<ref name="Coutre17"/><ref name="Zeltner17"/> |
As Cleveland Clinic’s representative on Wikipedia, I have a financial conflict of interest and will not make changes to the article myself. Is there anyone who could consider these edits? Thanks, ClevelandClinicES ( talk) 17:24, 2 January 2018 (UTC)
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Implemented Spintendo ᔦᔭ 19:15, 2 January 2018 (UTC)
This edit request by an editor with a conflict of interest has now been answered. |
Hello, I have prepared a series of copy edits to help improve this encyclopedia article. There's nothing major here, mainly a few edits to remove redundancies or improve the writing.
Introduction
History: Growth of specialization
Locations
As Cleveland Clinic’s representative on Wikipedia, I have a financial conflict of interest and will not make changes to the article myself. Is there anyone who could consider these edits?
In recent months, we have updated Finances, added sources to History and new photos of the Taussig Cancer Center and Lerner Research Institute. I have asked editors if they had any ideas for further developing Finances, but I have not heard any specifics suggestions. Unless editors see any other areas that might require updates, I will begin putting together a new edit request to update the outdated U.S. News & World Report rankings. Thank you, ClevelandClinicES ( talk) 18:04, 25 January 2018 (UTC)
All requested changes implemented. Regards, Spintendo ᔦᔭ 18:22, 25 January 2018 (UTC)
Hello, Since we have worked together to update this article, and I have yet to hear from editors of other areas they would like to see developed, I am again requesting updates to the existing U.S. News & World Report rankings table in Reputation.
The current table on the article is factually incorrect per the current listings [2]:
The table I propose fixes the above and adds a column listing Cleveland Clinic's pediatric specialty rankings, as these are ranked separately than adult specialties. Can any editors consider replacing the existing table with the following?
Reputation table
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As Cleveland Clinic’s representative on Wikipedia, I have a financial conflict of interest and will not make changes to the article myself. Is there anyone who could consider these edits? Thank you, ClevelandClinicES ( talk) 13:01, 26 January 2018 (UTC)
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U.S. News & World Report ranked Cleveland Clinic No. 2 on its list of Best Hospitals 2017-2018 and No. 1 for cardiology and heart surgery. [1] [2] Ten of the hospital's specialties ranked in the top five across the country: cardiology and heart surgery, diabetes and endocrinology, gastroenterology and GI surgery, geriatrics, gynecology, nephrology, orthopedics, pulmonology; rheumatology; and urology. [1] [3] Nine pediatric specialties were ranked in the top 50. [4] |
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''[[U.S. News & World Report]]'' ranked Cleveland Clinic No. 2 on its list of [[U.S. News & World Report Best Hospitals Rankings|Best Hospitals]] 2017-2018 and No. 1 for cardiology and heart surgery.<ref name="Christ17">{{cite news |title=Cleveland Clinic named No. 2 hospital by U.S. News for the second consecutive year |last1=Christ |first1=Ginger |url=http://www.cleveland.com/healthfit/index.ssf/2017/08/cleveland_clinic_named_no_2_ho.html |newspaper=[[The Plain Dealer]] |date=8 August 2017 |accessdate=6 February 2018}}</ref><ref name="Mukherjee17">{{cite news |title=Mayo Clinic, Cleveland Clinic top list of Best Hospitals in America |last1=Mukherjee |first1=Sy |url=http://fortune.com/2017/08/08/best-hospitals-america/ |newspaper=[[Fortune (magazine)|Fortune]] |date=8 August 2017 |accessdate=6 February 2018}}</ref> Ten of the hospital's specialties ranked in the top five across the country: cardiology and heart surgery, diabetes and endocrinology, gastroenterology and GI surgery, geriatrics, gynecology, nephrology, orthopedics, pulmonology; rheumatology; and urology.<ref name="Christ17">{{cite news |title=Cleveland Clinic named No. 2 hospital by U.S. News for the second consecutive year |last1=Christ |first1=Ginger |url=http://www.cleveland.com/healthfit/index.ssf/2017/08/cleveland_clinic_named_no_2_ho.html |newspaper=[[The Plain Dealer]] |date=8 August 2017 |accessdate=6 February 2018}}</ref><ref name="Lin-Fisher17">{{cite news |title=Cleveland Clinic again near top of national rankings of hospitals; Cleveland Clinic Akron General ranks 10th in state |last1=Lin-Fisher |first1=Betty |url=https://www.ohio.com/akron/news/local/cleveland-clinic-again-near-top-of-national-rankings-of-hospitals-cleveland-clinic-akron-general-ranks-10th-in-state |newspaper=[[Akron Beacon Journal]] |date=8 August 2017 |accessdate=6 February 2018}}</ref> Nine pediatric specialties were ranked in the top 50.<ref name="Washington17">{{cite news |title=Cleveland Clinic, Rainbow on U.S. News' Best Children's Hospitals rankings |last1=Washington |first1=Julie |url=http://www.cleveland.com/healthfit/index.ssf/2017/06/cleveland_clinic_rainbow_on_us.html |newspaper=[[The Plain Dealer]] |date=27 June 2017 |accessdate=6 February 2018}}</ref> |
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I would object to this. The Cleveland Clinic can't write the Cleveland Clinic article for Wikipedia. The table is clear enough. SarahSV (talk) 19:51, 8 February 2018 (UTC)
I think it would go a long way if we all agree to some basic editing etiquette here. Chiefly, I would like to propose no significant changes should be made by any user unilaterally or any threats be issued by moderators to users who wish to participate in editing. This would include addition or removal of content and flags. Minor changes to formatting that don't change content are fine. Mutual respect goes a long way, and if we can have a civilized discussion about our ideas, everyone's contribution can be included in this article and we can ensure it is the most reliable source of information and facts regarding Cleveland Clinic Wikiuser5991 ( talk) —Preceding undated comment added 03:34, 20 August 2018 (UTC)
@ 50.201.195.170: This section has been the subject of a great deal of discussion here. If you would like to join the discussion, please do so. Kendall-K1 ( talk) 11:09, 5 July 2018 (UTC)
Thanks. @ SlimVirgin:, It looks like we have 3+ users, Kendall-K1, Shock Brigade Harvester Boris and others, who think this section is avertorialesque and the table needs to be removed. Yet it's still here. A neutral, prose presentation of the good and bad reviews, together, is a must, and should make the section adhere to the neutrality policy. The section is an advertisement. The first half of the section is glowing reports from USNWR of 6 years ago, yet most reports of the place (at the end of the section, hidden below a huge chart) are negative. Equal prominence to each is appropriate, isn't it, SlimVirgin et. al.? -- 50.201.195.170 ( talk) 22:04, 28 July 2018 (UTC)
Apropos your partial revert, SarahSV - I made the change intentionally. The edit summary suggests you reverted me as if you think I made a mistake. I don't believe I did. The reference makes it clear that it's the sum of points assigned to each the individual specialty rankings that determines the Honor Roll score. Please check for yourself. I edited the text to inform the reader of that. So my edit is more informative than the previous wording, and the same length. And the text was moved so that it is before the reference that backs it up. Please consider reverting or helping me understand why if you still prefer the article with your partial revert.-- 50.201.195.170 ( talk) 23:28, 31 July 2018 (UTC)
U.S. News ranks hospital performance in 16 areas of complex specialty care and also rates hospitals in nine bellwether procedures and conditions such as heart bypass, hip and knee replacement, heart failure and lung cancer surgery. The Best Hospitals Honor Roll takes both the specialty rankings and the procedure and condition ratings into account. Hospitals received points if they were nationally ranked in one of the 16 specialties – the more specialties and the higher their rank, the more points they got – and also if they were rated "high performing" in the nine procedures and conditions. The top 20 point-getters made up the Honor Roll, which has a maximum total of 480 points.
Thanks for drawing my attention to the details. You're right, its not just the 16. -- 50.201.195.170 ( talk) 19:47, 8 August 2018 (UTC)
The national Best Hospitals and Best Children's Hospitals rankings, for example, are meant to be used as guidance when life is in the balance or an uncommon condition or procedure is involved. Most patients, thankfully, will not need to consult them.
Full disclosure: I have a nonfinancial conflict of interest in regards to Cleveland Clinic. With that said, I believe there is a disproportionate emphasis on past safety issues in this subsection. Although I believe this information should be retained, I also think there needs to be more emphasis on how these concerns were addressed by Cleveland Clinic and what the safety ratings are today. At the moment this is only a short mention of more recent safety data as opposed to the detailed past safety issues. Finally, I think this would the appropriate section to list some major breakthroughs that occurred at Cleveland Clinic (in a concise, non-editorialized fashion). Thoughts? Wikiuser5991 ( talk) 20:15, 19 August 2018 (UTC)
Kendall-K1, first, there is no consensus to remove the table. Second, that wasn't all you removed. You and Jytdog have decimated the reputation section, and by no stretch of the imagination can you call what remains neutral. SarahSV (talk) 01:24, 20 August 2018 (UTC)
SlimVirgin, please read the opening statement of the RfC linked above, and the close of the RfC, and let me know how you see that any of USN&W Report, Consumer Reports, or Leapfrog are government agencies. That RfC was started by the paid editor working on this article and is directly relevant to this article; if you disagree with that, please let me know, and if so, in what way. Very happy to have a discussion based on the RfC. Thanks. Jytdog ( talk) 02:04, 20 August 2018 (UTC)
Here are a few examples of boosterism that were added to the article. Attempts to revert these additions have failed, so I'm going to restore the tag and maybe we can discuss these.
Kendall-K1 ( talk) 03:28, 20 August 2018 (UTC)
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