There needs to be a set of critera established for that should be posted in the Criticisms section. If having a criticisms section is going to allow for endless postings of every lawsuit filed against the Best Buy company, then I just as soon see the section go away. The truth of the matter is, is that Best Buy probably has hundreds of lawsuits filed against them every year. But I don't believe that the scope of wikipedia, is to provide an account of every single lawsuit that's filed against them. So what are some ideas for guidelines that need to be met in order to post something in that Criticisms section? B2bomber81 21:41, 16 December 2006 (UTC)
Well I disagree and out of respect for all those who actually contributed and edited this section I reinstated it.
It might be prudent to actually ask those who contributed to this page about drastic changes befroe making them unilaterally. Happy Holidays! —Preceding unsigned comment added by Jomomm ( talk • contribs)
Jomomm, that is actually the intention of this discussion page. I have no way of contacting every single person that contributes to this page. That is what the talk page is for. And the reason I went ahead with the change, was because all I had seen was positive responses to my ideas and that was why I went ahead with them. B2bomber81 02:34, 18 December 2006 (UTC)
I'd say to combine the PS3 + 360 paragraphs into one paragraph, get rid of the no christmas paragraph, and leave the Wisconsin trial... I'd also say that the trial magazine paragraph should be eliminated (I think that has to do with a third party rather than Best Buy) Bgold4 02:46, 18 December 2006 (UTC)
Also, what could be done to keep people from adding the "no-christmas" content back in is to merge it into Christmas controversies (if it isn't there already) and provide a link to it in Best Buy's See also section. This is annoying me because "no-christmas" content seems to be prominent on many articles about retailers, despite that this is a single organization's cowboy crusade. Tuxide 07:23, 27 December 2006 (UTC)
The first reference in the no-Christmas paragraph was an Associated Press article. B2Bomber81's claim that "there is no fact-based sources for the information" seems to be untrue. (Posted by 148.87.1.172)
First, please remember to sign your name on your posts. Second, the link that you posted, claiming to be an Associate Press article is broken and doesn't work. Besides, it appears its a forbes.com link anyway - not AP. So, going back to what I said - there do not seem to be any fact-based sources out there. The only working links anybody has posted are links to the AFA and Catholic League. I'm not saying that there is no fact to this story - I think it's well known to a lot of people. But in order for the article to be valid, you have to have a credible source to cite. AFA and Catholic League don't cut it for me. B2bomber81 14:56, 26 January 2007 (UTC)
—The preceding unsigned comment was added by 148.87.1.170 ( talk) 20:34, 26 January 2007 (UTC).
Please refer to earlier posts on this matter - there has been a consensus reached by the editors involved in the thread that this should not be included in the Best Buy article. Also, please remember to sign your posts. B2bomber81 06:32, 27 January 2007 (UTC)
I don't see why this needs to be posted on the article. Why is it a criticism? Wal-Mart decided to say "Merry Christmas", which is great - Best Buy opted to not refer to any one specific holiday on the chance that they would offend someone for not also saying Happy Hanukkah, Happy Kwanzaa, etc. Now, that doesn't mean that Wal Mart did anything wrong by saying just Merry Christmas - I'm saying that I don't understand why just because some organization calls a boycott, why it automatically becomes a notable criticism? I'm want to hear your thoughts on this. Thanks. B2bomber81 17:35, 27 January 2007 (UTC)
Well Wikipedia is built on consensus, so let's get some. I agree with B2bomer81. I don't really see why this is notable enough to be part of the article. I'm sure many other companies made similar decisions with a wide range of responses. You can't please everyone with this stuff and since it isn't really notable to Best Buy, I don't see why it should be in here at all. The Christmas Controversies article would probably be appropriate to have it in there, as a minor note. Paul Cyr 00:24, 29 January 2007 (UTC)
I don't think you read what I wrote. I mentioned O'Reilly's coverage because it implies that criticisms (whether true or false) generated significant controversy. This rebuts the charges that the criticism applied to retailers in general or that the controversy was minor.
Please note everything in the actual Wikipedia article (see below) is fully backed by the AP article. The comments from the Catholic League and the AFA are taken from their respective websites. These citations satisfy the WP:V criterion.
B2bomber81 and other opponents of the no-Christmas paragraph have 3 main objections:
Here is how I have addressed these objections
Are there any other objections? 148.87.1.170 14 February, 2007
—The preceding unsigned comment was added by B2bomber81 ( talk • contribs) 21:12, 14 February 2007 (UTC).
The entire "No Christmas Controversy" is a sham started by O'Reilly, then it cascaded into the AFA's ban of Best Buy which was based on O'Reillys lies in the first place. Your contribution is based on nothing, which makes it inappropriate for Wikipedia. Go find something else to occupy your time.
I have come to a solution that will satisfy my end on the inclusion of a no-christmas paragraph. The paragraph can exist only if the templates {{ content}} and {{ mergeto}} are above it. The use of the first template requires that the disputed content should stop being removed. The reason that I am bringing this up is to keep this thing from being edit-warred over, and to encourage discussion on this topic from other Wikipedians. By proposing this I do not mean to imply WP:DNFT, because I do not want to label anyone with WP:TROLL yet; however this will go to WP:WQA if this discussion continues irrespective of Wikipedia's WP:DICK rule. Regards, Tuxide 05:21, 15 February 2007 (UTC)
List of "multiple, non-trivial published works" showing that passage meets WP:Notability standards
148.87.1.170 —Preceding unsigned comment added by 24.218.124.62 ( talk • contribs)
You seem to want to segregate the "War-on-Christmas" criticism of Best Buy, Wal Mart, and other retailers into its own article. But as mentioned above,
PETA's criticism of
KFC and
Ringling Bros. and Barnum & Bailey Circus is integrated in articles for both the source and target of criticism. As the PETA precedent suggests, integrated criticism sections are standard and reasonable.
24.218.124.62
I read long ago that Best Buy wanted to expand to Puerto Rico,does anyone have any info?
I have received horrible service/prices----(they broke my computer via geeksquad+ told me I needed a service I didn't and said it was the only way to fix my computer+the extended service plan is made so that they have complete control over it so if they sais it's ok--it's ok(even if broken)+the "staff" there could not POSSIBLY be an worse) and I have noticed the mass amount of lawsuits filed against best buy along with anti-best buy sites such-as "bestbuysux.org" so I think it would be a viable idea to add a "Ethics Standard" section or something similar(same general idea, but it explains how best buy TREATS customers....not just how people THINK best buy treats customers(and the site I mentioned earlier would explain what I mean)..... Dextrone 00:45, 29 January 2007 (UTC)
Shouldnt there be a link somewhere for dynex semiconductor? because searching for dynex just brings up this, and im guessing theres a few things to do with the word dynex instead of just this. —Preceding unsigned comment added by 81.2.98.178 ( talk) 21:33, 19 March 2008 (UTC)
Hi -- there's a lot more information about best buy here, and the information at this site is complementary to the material about best buy already up on Wikipedia (it tends to focus on the company's business model and business prospects rather than from a cultural / encyclopedic perspective). I thought it would be useful to readers to link to this article as an "external link". Full disclosure -- I work for Wikinvest, which is why I'm proposing on the talk page first to gauge reaction... Parkerconrad 21:15, 18 September 2007 (UTC)
The Best Buy Talk Page discussions prior to February 14th have been archived and I've condensed the main topics of the No-Christmas discussion on this page. B2bomber81 04:46, 20 February 2007 (UTC)
![]() |
This section has been refactored from several different discussions that have been archived, and presents the perspective of one Wikipedia contributor. The summaries here might not reflect everything that was discussed previously, and none of it should be viewed as absolute truth or the opinions of those involved in these discussions. Tuxide 23:41, 3 March 2007 (UTC) |
There has been lengthy discussion on whether this article merits the inclusion of a paragraph on Best Buy's "no-christmas" advertising and business practice. Best Buy is criticized by the American Family Association and the Catholic League for not using the word "christmas" in its advertising and not allowing employees to use the word to their customers. Wikipedia has two core content policies, WP:A and WP:NPOV. Points that have been brought up supporting and opposing its inclusion are:
As of now, the paragraph may remain there only if the templates {{ content}} and {{ mergeto}} are above it. Do not remove the templates or the content in question until consensus has been reached. Furthermore, a request has been made on WP:WQA for outside opinions.
Attempting to cull paragraph and remove some of the tit-for-tat quotes that certainly does not read as encyclopedic. Also no where on this page or the merge proposal was I able to actually see "strong consensus" from a number of users supporting the paragraph as is. Tmore3 ( talk) 18:24, 13 March 2008 (UTC)
Thanks for the link, great discussion actually and can see both sides of the debate as to whether or not it's notable on the Best Buy page. However it's still hard, for me at least, distinguishing between what is different between the main controversy article and the paragraph within this article other than Best Buy's response seems to have been used more often in reports last year which in itself does not seem controversial unique to the particular company. Tmore3 ( talk) 20:23, 15 March 2008 (UTC)
It has come to our attention that certain users wish to make format changes to the Best Buy page. This is an opportunity for those users to present their case and win support. -- Memejojo 14:56, 4 March 2007 (UTC)
Perhaps "we" refers to your multiple accounts that you hold, or perhaps your personalities - but either way, you do not hold ownership to the Best Buy article. And that is what you are inferring in your posts. I edited your addition to the Best Buy article for the following reasons:
B2bomber81 16:33, 4 March 2007 (UTC)
Did you even read the report. This is not an editorial. This is a serious investigation. Take a look and we welcome your positive contributions. For further editorial help please refer to the Wikipedia help pages. Thanks and good luck. --
Memejojo
17:23, 4 March 2007 (UTC)
It is assumed that B2bomber81 is the one who is throwing out baseless allegations of multiple accounts. I would assume he is the one responsible for harrassment and marking up other user's wikipages. So with that said. I don't think this discussion should be used for silly tit for tat. I suggest removal of user to user speech in this forum immediately. If I have no objections I will clean up the above post and this one so that the topic of discussion may be more focused and coherent for the wikipedia community. -- Memejojo 17:27, 4 March 2007 (UTC)
The following version is in violation with WP:NPOV:
"Connecticut State Attorney General Richard Blumenthal orders investigation into Best Buy's alleged use of an in-store website to mislead customers on item sales prices. Following a months-long denial, Best Buy admits that an internal site exists that may or may not have been used by salespeople."
The last sentence is a biased opinion made by Memejojo: "Following a months-long denial, Best Buy admits that an internal site exists that may or may not have been used by salespeople."
I request that this paragraph not be re-introduced to the Best Buy article until Memejojo can agree not to include biased opinion and only state the facts included in the article.
B2bomber81 22:17, 4 March 2007 (UTC)
Memejojo, I have once again removed your contribution. Please see the previous paragraph for my concerns with the way this paragraph is written. Please do not reintroduce it until this has been discussed. B2bomber81 02:28, 5 March 2007 (UTC)
I am closing the above two discussions given that the user has been blocked (again). The question now is should the paragraph in question be neutralized and re-inserted? It unquestionably passes WP:A, so I am looking for WP:NPOV implications. Tuxide 01:35, 6 March 2007 (UTC)
The first Best Buy in Puerto Rico starts construction tomorrow.
http://www.endi.com/noticia/negocios/noticias/pronto_best_buy_en_la_isla/174777
--
BoricuaPR
21:23, 7 March 2007 (UTC)
why does this image keep on being removed? T ALK• QRC2006• ¢ʘñ†®¡ß§ 21:05, 27 March 2007 (UTC)
Tuxide 21:18, 1 April 2007 (UTC)
We have an article or two on the Best Buy page, that have dead source links. What is the proper protocol in the event that a working link cannot be found in order to cite an article? For example, the Connecticut AG article has a dead source link which I've been able to fix a couple of times, but now it seems that the latest one has died as well. Is there anything in WP guidelines that cites this problem and/or a solution? Any ideas? B2bomber81 15:46, 14 April 2007 (UTC)
I find the timeline format very sloppy, with much more professional ones on other companies articles. —Preceding unsigned comment added by 72.166.223.73 ( talk • contribs)
"Smashing The Clock" is a Business Week article describing some significant-sounding changes to Best Buy corporate culture. I was going to link to it, but there is a stern message at the end of the page against adding more links. -- Ryguasu 19:24, 20 June 2007 (UTC)
I would like to see more specific information regarding the different store formats designed for each type of customer. How is the signage different? Are the products different? How would a customer walking into a store tell which customer type the store was designed for? 166.82.206.146 23:29, 4 August 2007 (UTC)
Actually each store is indeed designed for the predominant customer base in the area of the store. The specific information that 166.82.206.146 is referring to though is proprietary company information that shouldn't be posted on the website. It wouldn't make the suits at Best Buy corporate offices very happy! A lot of the basics about the customer centricity program are included in the wikipedia article already though. B2bomber81 01:24, 11 November 2007 (UTC)
I would like to see some discussion of Best Buy's customer service record. I have been extremely dissatisfied with my experiences at the store and the poor customer service I recieved both in the store and on the phone. After speaking with my friends about my experiences, I discovered that many people I know have had similar Best Buy stories, being so dissatisfied that they reccount detailed stories of poor service even years after the incidents occurred. I even came across a webpage devoted to people's negative experiences at Best Buy, some former customers have posted with rage there. I think this aspect of the store's reputation should be discussed. —Preceding unsigned comment added by 71.168.202.48 ( talk) 21:06, 1 September 2007 (UTC)
-- I would think bestbuysux.org would be more than a reliable source, as it lists YEARS of negative feedback regarding best buy. It should also be mentioned in the main best buy article.—Preceding
unsigned comment added by
69.48.42.131 (
talk)
21:06, 1 September 2007 (UTC)
Wikipedia is not the place for "discussions". If you have notable and citable information to add, then that's fine. And no, Bestbuysux.org is not an adequate source. This is a privately-run website that's run and is maintained by disgruntled former employees and it doesn't qualify as a reliable source of information. B2bomber81 00:40, 11 November 2007 (UTC)
I guess the tens of thousands of negative feedbacks, some many paragraphs long in the "Anti-BB Customer complaints" section of the website must have all been written by the webmaster. Good call.
What relevance does this have regarding the company? Every single retail chain will have unsatisfied customers because they did not get "their way". I suggest you visit Bestbuysux.org and post there. Wikipedia is not the place.
except that it might be relevant to mention that such a thing exists... Novium ( talk) 06:19, 31 December 2007 (UTC)
The content of bestbuysux.org is not a relevant source, but statistics related to that site's hits and popularity I would imagine could be used. Best Buy employees and Scientologists seem to have quite a bit in common, I was lead to this article by Wikiscanner after noting all the Best Buy related articles coming from their IP. Brainwashing at its finest. 131.56.240.30 ( talk) 07:16, 4 March 2008 (UTC)
Citations relating to best buy customer service ----------
The arguments to ignore Best Buys well known customer service issues are inadequate. Yes every major retailer has dissatisfied customers, but almost none if any, to the extent of disdain garnered by best buy. I've collated some links to emphasize the point that Best Buy is well known for it's terrible customer service. Sites like bestbuysux(now defunct) and ihatebestbuy don't get the number of hits and posts they do for no reason. A companies Customer service is certainly pertinent to consumers and thus readers of this article if they are known to be either very good or very poor.:
http://www.resellerratings.com/topstores.pl
where they have a lifetime rating of 1.99 from almost 600 customers with specific purchase/return related issues. This gives them the 2nd lowest rating of any store with atleast 500 reviews. This can be contrasted with newegg.com with a 9.74 rating with over 20,000 reviews. Which simply shows that its not only the unhappy customers that post at that site.
http://www.insidecrm.com/archive2/2006/11/the_10_best_and.html
ranked as second worst behind AOL and their issues related to deceptive Service Plans are briefly mentioned. These deceptive practices resulted in several court settlements.
http://articles.moneycentral.msn.com/SavingandDebt/Advice/HowCompaniesWereRanked.aspx
this survey listed Best Buy as the 13th worst customer service of ALL companies in the US and the 3rd worst retailer behind walmart and Circuit City.
http://www.consumeraffairs.com/news04/2007/05/ct_bestbuy.html
Details Connecticut suing BB for deceiving and overcharging customers. In this case they used fake intranet webpages that were made to look like the online pages but with higher prices. and so only customers that printed the page and brought it in had any evidence of the trickery.
http://www.consumeraffairs.com/news04/best_buy_ohio.html
Ohio Sues Best Buy: "Because of the hundreds of consumer complaints he's received about the giant retailer, the state's Attorney General, Jim Petro, is suing Best Buy, charging that it's engaged in a pattern of unfair and deceptive acts and practices."
http://www.abcnews.go.com/Business/Consumer/Story?id=3363947&page=1
Quote: "Other recent examples include AOL, which attracted notoriety after a recording of a customer's inability to close his account became an Internet sensation, and Best Buy, which refused requests to redirect calls to stores.
The worst offenders invariably tend to be cell phone companies, cable TV companies, airlines and banks. These companies are among those that turned up in surveys by consumer and customer service consultants: AOL, Albertson's, Bank of America, Best Buy, Dell, Day's Inn, Home Depot, Sprint, Wells Fargo."
Merge Future Shop - same store different packaging. —Preceding unsigned comment added by Bobanni ( talk • contribs)
Best Buy runs two nearly identical businesses under two different names - the article can be best served if they are merged into one article. "Tuxide" appears to want to stifle discussion because he or she has some strong opinions - Wikipedia is collaborative project - let the discussion run its course. Bobanni 02:09, 9 November 2007 (UTC)
Best Buy Canada a subsidiary is merged with Best Buy although they have separate management and distribution structure - yet a division within Best Buy Canada rates a separate article - inconsistent Bobanni 17:15, 9 November 2007 (UTC)
Tuxide makes a great point. Future Shop is not the same store as Best Buy. Yes, Future Shop and Best Buy are two divisions of the Best Buy Corporation, but they are different stores in different countries. Merging is not appropriate in this instance. I appreciate though, your effort to help streamline Wikipedia and make it a better place. B2bomber81 01:15, 11 November 2007 (UTC)
Future Shop was an independent company before being owned by Best Buy--its corporate culture is completely different than its originally American counterpart. The demographic of Future Shop is entirely different than that of Best Buy. If I'm not mistaken Future Shop is also the only big electronics retailer that still works on commission and in Canada, Future Shop sells appliances and Best Buy doesn't. I daresay while the article is weak, it could be improved--if Geek Squad, which is a small division of Best Buy, can warrant its own article, then why not Future Shop, which is a four and a half billion dollar company? What about Magnolia Audio Video, whose article is almost as weak as that of Future Shop? Or even any other company they own? I'll get my hands dirty with the improvement of the article if it'll help this situation--although I strayed away from it due to potential conflict of interest. Either way, I'm all in favour of not merging, but improving. AbstractEpiphany ( talk) 01:12, 18 November 2007 (UTC)
Best Buy bought Future Shop Ltd and renamed it Best Buy Canada. Best Buy Canada runs two divisions and brands (Future Shop & Best Buy) - It has one head office and warehousing system supporting all its stores both BB & FS. Bobanni ( talk) 06:05, 21 November 2007 (UTC)
The following long-winded section doesn't really seem relevant to the article. Does anyone else have any thoughts on the matter?: 139.147.159.189 ( talk) 19:07, 10 December 2007 (UTC)
Agreed, this entry as well as entire section is in need of major culling for conciseness; also performed minor re-formatting of section to conform to standards of consisitency of model pages as identified by Wikipedia:WikiProject_Retailing; (see Target and Wal-mart). Tmore3 ( talk) 19:55, 31 December 2007 (UTC)
As a current employee of Best Buy, I would like to add that the folowing is not completely true.
Best Buy has removed a loophole in their "Employee Toolkit" internal login system that allowed employees to use Internet Explorer without major restriction. This action prevents customers and employees from surfing the Internet, but also prevents customers from doing Internet price comparisons and checks on product reviews.[18]
Technically they never removed the way that employees accessed the internet. Employees had to go through a link that took them to yahoo finance regarding our current stock price where they could find an internet search bar. The link has been broken for a while and now we have our own internal page regarding the current selling price of our stock.
There is a new link on the homepage of the "Employee Toolkit" called "Favorites" where employees can type in any URL including Google or Yahoo. URLs are saved for future use. This has actually made it much easier for employees to access the internet from our intranet. The customer cannot access this without the help from an employee since a login and password are required to access the "Employee Toolkit".
The majority of our stores have wireless networks available with proper proxy numbers. Most now have Apple stores inside them which have open access to the internet for customers, also. I have no interest in editing the actual page, if someone would like to fix this, please do.
I feel that the quoted text above misrepresents Best Buy and portrays the employees in a negative manner. —Preceding unsigned comment added by 72.196.14.185 ( talk) 19:20, 25 December 2007 (UTC)
I run a computer repairs shop in NYC we charge a flat rate of $59.99 for onsite support. We recently did a price comparison for a local business to install memory and they wanted to charge him like $1,800 to install like 20 machines with memory we quoted him $300. They are a total rip off just compare our prices here computer repairs nyc to best buys prices best buy prices as you can see they charge $150 for 5 minutes work.
"Best Buy acquires the Canada-based electronics-chain Future Shop Ltd. Future Shop Ltd was renamed Best Buy Canada."
Firstly, its Futureshop not Future Shop.
And secondly, Futureshop was not renamed to Best Buy Canada. Futureshop exists as a separate entity to this day [9]. Best Buy stores exist independently from Futureshop in Canada (though they will often be placed side-by-side to create the illusion of competition.
Made the changes in the article-- 199.246.40.54 ( talk) 21:08, 4 January 2008 (UTC)
Not Accurate - see their website correct is FUTURE SHOP Bobanni ( talk) 21:17, 4 January 2008 (UTC)
Future Shop - two words - is the correct nomenclature. -- 199.60.112.10 ( talk) 23:42, 19 January 2009 (UTC)
Any thoughts on including info on the UK arm yet? The decision makers seem to think it will happen but at the same time seem a little vague suggesting that there are little to no firm plans in place, to that end it may be difficult to mention here. On the other hand seeing as they're talking about it publicly maybe a quick mention might be a good idea? RaseaC ( talk) 00:25, 11 May 2008 (UTC)
If I remember correctly, after the June 14th tornado (and later tornado sale), the Sound of Music store in Roseville (Snelling Ave. & CR B) changed their sign to read "The Sound of Music Best Buy store" - or possibly "Sound of Music's Best Buy store". Seems like a useful piece of historical info..does anyone else recall this?
Drlegendre ( talk) 01:20, 12 July 2008 (UTC)
Bestbuy also owns (in full or in part): Rocketfish, Dynex and Insignia. I don't have a source for this, but this is what I was told as an employee of the company. Cereal13killer ( talk) 23:20, 16 July 2008 (UTC)
The fact box says 140 million employees and 400 billion in revenue? I don't think so.... 2006 revenue was 30.8 billion USD, but I don't have a new number, so I just removed the revenue and employee details from the fact box. 140 million employees? that would be funny. 216.145.103.90 ( talk) 15:53, 4 September 2008 (UTC)
http://gizmodo.com/5069560/best-buys-new-logo-goes-for-that-classy-look -- Rcollins03 ( talk) 04:43, 28 October 2008 (UTC)
Also has a few other names, but its how for Xbox 360 thrid party accessories, they are usually 5-10 percent more expensive than the MSRP or at other stores. At least this was the case in 200-2007. I havent paid much attention to it since then since I stopped buying 360 stuff from best buy. —Preceding unsigned comment added by 216.99.65.63 ( talk) 19:34, 10 November 2008 (UTC)
To the average reader 40,012 million may be slightly confusing (reading it as 40.012 million for the people in the EU, or just as 40 million dollars for those in the US who have a difficult time analyzing confusing text, instead of 40 billion.) So I am going to go ahead and fix it, if you all dont have a problem w/ it. Ono ( talk) 14:52, 9 March 2009 (UTC)
Too much info on CC & its bankruptcy was given early on page. This wiki article is for BB not CC. —Preceding unsigned comment added by 68.113.198.176 ( talk) 05:22, 14 March 2009 (UTC)
As much as there seems to be efforts to insert an elongated three paragraph version of this lawsuit, there seems to be as equal opposition to removing it entirely. I still have preoccupations about mentioning it at all since there seems to be little reporting outside of a few tech blogs. Nevertheless for the sake of compromise at least for now I've summarized and sourced the single source where the other two sources were reporting from. Open to discussion but continuing to just re-insert the extensive details of a pending lawsuit seems unjustifiable and definitely of undue weight at this point. Tmore3 ( talk) 19:36, 13 April 2009 (UTC)
This section reads like Bestbuy marketing speak. Mathiastck ( talk) 18:13, 1 May 2009 (UTC)
The website for customer complaints against Best Buy called www.bestbuysux.org may have been taken down (replaced at least), but that doesn't mean it never existed, and it existed for a long time as I recall. It seems only fair to mention it, and a bit revisionist to erase all traces of it from the article. [10] 72.45.107.22 ( talk) 17:00, 11 July 2009 (UTC)
Hi, I think there should be an external link added to http://www.iambestbuy.com/ because it talks more about the company and its programs. Ub3rst4r ( talk) 21:32, 9 September 2009 (UTC)
In the timeline, both 2008 & 2009 talk about BB opening a store in Turkey. Which is correct? -- Banksnld ( talk) 00:53, 2 January 2010 (UTC)
On the time-line there are 3 sections for 2009, should that be changed. -- Ruyl3 ( talk) 03:17, 17 February 2010 (UTC)
I am new to Wikipedia editing. There is nothing posted about the new Best Buy "connected" stores. I wrote a small piece in the operations section. I will supply and info required about the new program. —Preceding unsigned comment added by 75.109.42.116 ( talk) 01:24, 25 October 2010 (UTC)
Found this website: Best Buy On. It's some sort of Best Buy online magazine on technology stuff [11]. Might be of interest for the article and/or its ext.links. Lots of cool articles in there too. —Preceding unsigned comment added by HMFS ( talk • contribs) 02:22, 25 October 2010 (UTC)
Looking for confirmation of story from Best Buy Israel store worker: "Best Buy Israel is not connected with Best Buy America. Best Buy America was going to sue Best Buy Israel for using the Best Buy name, but found that Best Buy Israel began in Afula, Israel two years prior to Best Buy America name change." Unable to find history of Best Buy Israel in print to confirm or debunk. ShumDavar ( talk) 12:18, 29 December 2010 (UTC)
http://m.bestbuy.com/ This is so web.archive.org can archive the site WhisperToMe ( talk) 23:46, 12 January 2011 (UTC)
This should be cleared up. I happen to know for a fact that retailers such as Walmart and RadioShack also feature the "no mail-in rebate" offer on all of their handsets. Could we get this fixed? Thanks. — Preceding unsigned comment added by 208.52.163.2 ( talk) 03:08, 13 November 2011 (UTC)
It looks like the first paragraph says there are around 1,100 total stores, but there are more than 6,000. I just talked to the CFO and noticed this inconsistency. Someone better at editing than I should find a real source and fix it. — Preceding unsigned comment added by 209.147.97.156 ( talk) 01:02, 15 December 2011 (UTC)
As someone who worked on the Best Buy Project Teams for nearly 13 years, specifically building and opening new stores, I can definitely state with fully certainty that Best Buy does NOT have 6,000 stores and that the total count is somewhere closer to 1,100 as stated. When I first started in Oct 1996 the count was at 345. They probably a bit less than that now since they closed 55 US stores, all UK stores and their 2 China locations in the last 3 years. — Preceding unsigned comment added by 61.31.134.123 ( talk) 20:15, 28 October 2012 (UTC)
Needs a section on their donations to Minnesota Forward and the resulting boycott. — Metamatic ( talk) 17:03, 21 December 2011 (UTC)
Best Buy Canada has just permanently closed all Stores on Vancouver Island, British Columbia,Canada, this morning. Also, numerous Stores across Canada, closed this morning, as well, with no warning at all. C6red54 ( talk) 21:34, 31 January 2013 (UTC)
I rewrote/cut down the introduction to this article. I inserted some new sources and used the cite templates from the previous ones. I'll try and work on more. Per flags, I agree it needs work. Jppcap ( talk) 22:40, 14 January 2014 (UTC)
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There needs to be a set of critera established for that should be posted in the Criticisms section. If having a criticisms section is going to allow for endless postings of every lawsuit filed against the Best Buy company, then I just as soon see the section go away. The truth of the matter is, is that Best Buy probably has hundreds of lawsuits filed against them every year. But I don't believe that the scope of wikipedia, is to provide an account of every single lawsuit that's filed against them. So what are some ideas for guidelines that need to be met in order to post something in that Criticisms section? B2bomber81 21:41, 16 December 2006 (UTC)
Well I disagree and out of respect for all those who actually contributed and edited this section I reinstated it.
It might be prudent to actually ask those who contributed to this page about drastic changes befroe making them unilaterally. Happy Holidays! —Preceding unsigned comment added by Jomomm ( talk • contribs)
Jomomm, that is actually the intention of this discussion page. I have no way of contacting every single person that contributes to this page. That is what the talk page is for. And the reason I went ahead with the change, was because all I had seen was positive responses to my ideas and that was why I went ahead with them. B2bomber81 02:34, 18 December 2006 (UTC)
I'd say to combine the PS3 + 360 paragraphs into one paragraph, get rid of the no christmas paragraph, and leave the Wisconsin trial... I'd also say that the trial magazine paragraph should be eliminated (I think that has to do with a third party rather than Best Buy) Bgold4 02:46, 18 December 2006 (UTC)
Also, what could be done to keep people from adding the "no-christmas" content back in is to merge it into Christmas controversies (if it isn't there already) and provide a link to it in Best Buy's See also section. This is annoying me because "no-christmas" content seems to be prominent on many articles about retailers, despite that this is a single organization's cowboy crusade. Tuxide 07:23, 27 December 2006 (UTC)
The first reference in the no-Christmas paragraph was an Associated Press article. B2Bomber81's claim that "there is no fact-based sources for the information" seems to be untrue. (Posted by 148.87.1.172)
First, please remember to sign your name on your posts. Second, the link that you posted, claiming to be an Associate Press article is broken and doesn't work. Besides, it appears its a forbes.com link anyway - not AP. So, going back to what I said - there do not seem to be any fact-based sources out there. The only working links anybody has posted are links to the AFA and Catholic League. I'm not saying that there is no fact to this story - I think it's well known to a lot of people. But in order for the article to be valid, you have to have a credible source to cite. AFA and Catholic League don't cut it for me. B2bomber81 14:56, 26 January 2007 (UTC)
—The preceding unsigned comment was added by 148.87.1.170 ( talk) 20:34, 26 January 2007 (UTC).
Please refer to earlier posts on this matter - there has been a consensus reached by the editors involved in the thread that this should not be included in the Best Buy article. Also, please remember to sign your posts. B2bomber81 06:32, 27 January 2007 (UTC)
I don't see why this needs to be posted on the article. Why is it a criticism? Wal-Mart decided to say "Merry Christmas", which is great - Best Buy opted to not refer to any one specific holiday on the chance that they would offend someone for not also saying Happy Hanukkah, Happy Kwanzaa, etc. Now, that doesn't mean that Wal Mart did anything wrong by saying just Merry Christmas - I'm saying that I don't understand why just because some organization calls a boycott, why it automatically becomes a notable criticism? I'm want to hear your thoughts on this. Thanks. B2bomber81 17:35, 27 January 2007 (UTC)
Well Wikipedia is built on consensus, so let's get some. I agree with B2bomer81. I don't really see why this is notable enough to be part of the article. I'm sure many other companies made similar decisions with a wide range of responses. You can't please everyone with this stuff and since it isn't really notable to Best Buy, I don't see why it should be in here at all. The Christmas Controversies article would probably be appropriate to have it in there, as a minor note. Paul Cyr 00:24, 29 January 2007 (UTC)
I don't think you read what I wrote. I mentioned O'Reilly's coverage because it implies that criticisms (whether true or false) generated significant controversy. This rebuts the charges that the criticism applied to retailers in general or that the controversy was minor.
Please note everything in the actual Wikipedia article (see below) is fully backed by the AP article. The comments from the Catholic League and the AFA are taken from their respective websites. These citations satisfy the WP:V criterion.
B2bomber81 and other opponents of the no-Christmas paragraph have 3 main objections:
Here is how I have addressed these objections
Are there any other objections? 148.87.1.170 14 February, 2007
—The preceding unsigned comment was added by B2bomber81 ( talk • contribs) 21:12, 14 February 2007 (UTC).
The entire "No Christmas Controversy" is a sham started by O'Reilly, then it cascaded into the AFA's ban of Best Buy which was based on O'Reillys lies in the first place. Your contribution is based on nothing, which makes it inappropriate for Wikipedia. Go find something else to occupy your time.
I have come to a solution that will satisfy my end on the inclusion of a no-christmas paragraph. The paragraph can exist only if the templates {{ content}} and {{ mergeto}} are above it. The use of the first template requires that the disputed content should stop being removed. The reason that I am bringing this up is to keep this thing from being edit-warred over, and to encourage discussion on this topic from other Wikipedians. By proposing this I do not mean to imply WP:DNFT, because I do not want to label anyone with WP:TROLL yet; however this will go to WP:WQA if this discussion continues irrespective of Wikipedia's WP:DICK rule. Regards, Tuxide 05:21, 15 February 2007 (UTC)
List of "multiple, non-trivial published works" showing that passage meets WP:Notability standards
148.87.1.170 —Preceding unsigned comment added by 24.218.124.62 ( talk • contribs)
You seem to want to segregate the "War-on-Christmas" criticism of Best Buy, Wal Mart, and other retailers into its own article. But as mentioned above,
PETA's criticism of
KFC and
Ringling Bros. and Barnum & Bailey Circus is integrated in articles for both the source and target of criticism. As the PETA precedent suggests, integrated criticism sections are standard and reasonable.
24.218.124.62
I read long ago that Best Buy wanted to expand to Puerto Rico,does anyone have any info?
I have received horrible service/prices----(they broke my computer via geeksquad+ told me I needed a service I didn't and said it was the only way to fix my computer+the extended service plan is made so that they have complete control over it so if they sais it's ok--it's ok(even if broken)+the "staff" there could not POSSIBLY be an worse) and I have noticed the mass amount of lawsuits filed against best buy along with anti-best buy sites such-as "bestbuysux.org" so I think it would be a viable idea to add a "Ethics Standard" section or something similar(same general idea, but it explains how best buy TREATS customers....not just how people THINK best buy treats customers(and the site I mentioned earlier would explain what I mean)..... Dextrone 00:45, 29 January 2007 (UTC)
Shouldnt there be a link somewhere for dynex semiconductor? because searching for dynex just brings up this, and im guessing theres a few things to do with the word dynex instead of just this. —Preceding unsigned comment added by 81.2.98.178 ( talk) 21:33, 19 March 2008 (UTC)
Hi -- there's a lot more information about best buy here, and the information at this site is complementary to the material about best buy already up on Wikipedia (it tends to focus on the company's business model and business prospects rather than from a cultural / encyclopedic perspective). I thought it would be useful to readers to link to this article as an "external link". Full disclosure -- I work for Wikinvest, which is why I'm proposing on the talk page first to gauge reaction... Parkerconrad 21:15, 18 September 2007 (UTC)
The Best Buy Talk Page discussions prior to February 14th have been archived and I've condensed the main topics of the No-Christmas discussion on this page. B2bomber81 04:46, 20 February 2007 (UTC)
![]() |
This section has been refactored from several different discussions that have been archived, and presents the perspective of one Wikipedia contributor. The summaries here might not reflect everything that was discussed previously, and none of it should be viewed as absolute truth or the opinions of those involved in these discussions. Tuxide 23:41, 3 March 2007 (UTC) |
There has been lengthy discussion on whether this article merits the inclusion of a paragraph on Best Buy's "no-christmas" advertising and business practice. Best Buy is criticized by the American Family Association and the Catholic League for not using the word "christmas" in its advertising and not allowing employees to use the word to their customers. Wikipedia has two core content policies, WP:A and WP:NPOV. Points that have been brought up supporting and opposing its inclusion are:
As of now, the paragraph may remain there only if the templates {{ content}} and {{ mergeto}} are above it. Do not remove the templates or the content in question until consensus has been reached. Furthermore, a request has been made on WP:WQA for outside opinions.
Attempting to cull paragraph and remove some of the tit-for-tat quotes that certainly does not read as encyclopedic. Also no where on this page or the merge proposal was I able to actually see "strong consensus" from a number of users supporting the paragraph as is. Tmore3 ( talk) 18:24, 13 March 2008 (UTC)
Thanks for the link, great discussion actually and can see both sides of the debate as to whether or not it's notable on the Best Buy page. However it's still hard, for me at least, distinguishing between what is different between the main controversy article and the paragraph within this article other than Best Buy's response seems to have been used more often in reports last year which in itself does not seem controversial unique to the particular company. Tmore3 ( talk) 20:23, 15 March 2008 (UTC)
It has come to our attention that certain users wish to make format changes to the Best Buy page. This is an opportunity for those users to present their case and win support. -- Memejojo 14:56, 4 March 2007 (UTC)
Perhaps "we" refers to your multiple accounts that you hold, or perhaps your personalities - but either way, you do not hold ownership to the Best Buy article. And that is what you are inferring in your posts. I edited your addition to the Best Buy article for the following reasons:
B2bomber81 16:33, 4 March 2007 (UTC)
Did you even read the report. This is not an editorial. This is a serious investigation. Take a look and we welcome your positive contributions. For further editorial help please refer to the Wikipedia help pages. Thanks and good luck. --
Memejojo
17:23, 4 March 2007 (UTC)
It is assumed that B2bomber81 is the one who is throwing out baseless allegations of multiple accounts. I would assume he is the one responsible for harrassment and marking up other user's wikipages. So with that said. I don't think this discussion should be used for silly tit for tat. I suggest removal of user to user speech in this forum immediately. If I have no objections I will clean up the above post and this one so that the topic of discussion may be more focused and coherent for the wikipedia community. -- Memejojo 17:27, 4 March 2007 (UTC)
The following version is in violation with WP:NPOV:
"Connecticut State Attorney General Richard Blumenthal orders investigation into Best Buy's alleged use of an in-store website to mislead customers on item sales prices. Following a months-long denial, Best Buy admits that an internal site exists that may or may not have been used by salespeople."
The last sentence is a biased opinion made by Memejojo: "Following a months-long denial, Best Buy admits that an internal site exists that may or may not have been used by salespeople."
I request that this paragraph not be re-introduced to the Best Buy article until Memejojo can agree not to include biased opinion and only state the facts included in the article.
B2bomber81 22:17, 4 March 2007 (UTC)
Memejojo, I have once again removed your contribution. Please see the previous paragraph for my concerns with the way this paragraph is written. Please do not reintroduce it until this has been discussed. B2bomber81 02:28, 5 March 2007 (UTC)
I am closing the above two discussions given that the user has been blocked (again). The question now is should the paragraph in question be neutralized and re-inserted? It unquestionably passes WP:A, so I am looking for WP:NPOV implications. Tuxide 01:35, 6 March 2007 (UTC)
The first Best Buy in Puerto Rico starts construction tomorrow.
http://www.endi.com/noticia/negocios/noticias/pronto_best_buy_en_la_isla/174777
--
BoricuaPR
21:23, 7 March 2007 (UTC)
why does this image keep on being removed? T ALK• QRC2006• ¢ʘñ†®¡ß§ 21:05, 27 March 2007 (UTC)
Tuxide 21:18, 1 April 2007 (UTC)
We have an article or two on the Best Buy page, that have dead source links. What is the proper protocol in the event that a working link cannot be found in order to cite an article? For example, the Connecticut AG article has a dead source link which I've been able to fix a couple of times, but now it seems that the latest one has died as well. Is there anything in WP guidelines that cites this problem and/or a solution? Any ideas? B2bomber81 15:46, 14 April 2007 (UTC)
I find the timeline format very sloppy, with much more professional ones on other companies articles. —Preceding unsigned comment added by 72.166.223.73 ( talk • contribs)
"Smashing The Clock" is a Business Week article describing some significant-sounding changes to Best Buy corporate culture. I was going to link to it, but there is a stern message at the end of the page against adding more links. -- Ryguasu 19:24, 20 June 2007 (UTC)
I would like to see more specific information regarding the different store formats designed for each type of customer. How is the signage different? Are the products different? How would a customer walking into a store tell which customer type the store was designed for? 166.82.206.146 23:29, 4 August 2007 (UTC)
Actually each store is indeed designed for the predominant customer base in the area of the store. The specific information that 166.82.206.146 is referring to though is proprietary company information that shouldn't be posted on the website. It wouldn't make the suits at Best Buy corporate offices very happy! A lot of the basics about the customer centricity program are included in the wikipedia article already though. B2bomber81 01:24, 11 November 2007 (UTC)
I would like to see some discussion of Best Buy's customer service record. I have been extremely dissatisfied with my experiences at the store and the poor customer service I recieved both in the store and on the phone. After speaking with my friends about my experiences, I discovered that many people I know have had similar Best Buy stories, being so dissatisfied that they reccount detailed stories of poor service even years after the incidents occurred. I even came across a webpage devoted to people's negative experiences at Best Buy, some former customers have posted with rage there. I think this aspect of the store's reputation should be discussed. —Preceding unsigned comment added by 71.168.202.48 ( talk) 21:06, 1 September 2007 (UTC)
-- I would think bestbuysux.org would be more than a reliable source, as it lists YEARS of negative feedback regarding best buy. It should also be mentioned in the main best buy article.—Preceding
unsigned comment added by
69.48.42.131 (
talk)
21:06, 1 September 2007 (UTC)
Wikipedia is not the place for "discussions". If you have notable and citable information to add, then that's fine. And no, Bestbuysux.org is not an adequate source. This is a privately-run website that's run and is maintained by disgruntled former employees and it doesn't qualify as a reliable source of information. B2bomber81 00:40, 11 November 2007 (UTC)
I guess the tens of thousands of negative feedbacks, some many paragraphs long in the "Anti-BB Customer complaints" section of the website must have all been written by the webmaster. Good call.
What relevance does this have regarding the company? Every single retail chain will have unsatisfied customers because they did not get "their way". I suggest you visit Bestbuysux.org and post there. Wikipedia is not the place.
except that it might be relevant to mention that such a thing exists... Novium ( talk) 06:19, 31 December 2007 (UTC)
The content of bestbuysux.org is not a relevant source, but statistics related to that site's hits and popularity I would imagine could be used. Best Buy employees and Scientologists seem to have quite a bit in common, I was lead to this article by Wikiscanner after noting all the Best Buy related articles coming from their IP. Brainwashing at its finest. 131.56.240.30 ( talk) 07:16, 4 March 2008 (UTC)
Citations relating to best buy customer service ----------
The arguments to ignore Best Buys well known customer service issues are inadequate. Yes every major retailer has dissatisfied customers, but almost none if any, to the extent of disdain garnered by best buy. I've collated some links to emphasize the point that Best Buy is well known for it's terrible customer service. Sites like bestbuysux(now defunct) and ihatebestbuy don't get the number of hits and posts they do for no reason. A companies Customer service is certainly pertinent to consumers and thus readers of this article if they are known to be either very good or very poor.:
http://www.resellerratings.com/topstores.pl
where they have a lifetime rating of 1.99 from almost 600 customers with specific purchase/return related issues. This gives them the 2nd lowest rating of any store with atleast 500 reviews. This can be contrasted with newegg.com with a 9.74 rating with over 20,000 reviews. Which simply shows that its not only the unhappy customers that post at that site.
http://www.insidecrm.com/archive2/2006/11/the_10_best_and.html
ranked as second worst behind AOL and their issues related to deceptive Service Plans are briefly mentioned. These deceptive practices resulted in several court settlements.
http://articles.moneycentral.msn.com/SavingandDebt/Advice/HowCompaniesWereRanked.aspx
this survey listed Best Buy as the 13th worst customer service of ALL companies in the US and the 3rd worst retailer behind walmart and Circuit City.
http://www.consumeraffairs.com/news04/2007/05/ct_bestbuy.html
Details Connecticut suing BB for deceiving and overcharging customers. In this case they used fake intranet webpages that were made to look like the online pages but with higher prices. and so only customers that printed the page and brought it in had any evidence of the trickery.
http://www.consumeraffairs.com/news04/best_buy_ohio.html
Ohio Sues Best Buy: "Because of the hundreds of consumer complaints he's received about the giant retailer, the state's Attorney General, Jim Petro, is suing Best Buy, charging that it's engaged in a pattern of unfair and deceptive acts and practices."
http://www.abcnews.go.com/Business/Consumer/Story?id=3363947&page=1
Quote: "Other recent examples include AOL, which attracted notoriety after a recording of a customer's inability to close his account became an Internet sensation, and Best Buy, which refused requests to redirect calls to stores.
The worst offenders invariably tend to be cell phone companies, cable TV companies, airlines and banks. These companies are among those that turned up in surveys by consumer and customer service consultants: AOL, Albertson's, Bank of America, Best Buy, Dell, Day's Inn, Home Depot, Sprint, Wells Fargo."
Merge Future Shop - same store different packaging. —Preceding unsigned comment added by Bobanni ( talk • contribs)
Best Buy runs two nearly identical businesses under two different names - the article can be best served if they are merged into one article. "Tuxide" appears to want to stifle discussion because he or she has some strong opinions - Wikipedia is collaborative project - let the discussion run its course. Bobanni 02:09, 9 November 2007 (UTC)
Best Buy Canada a subsidiary is merged with Best Buy although they have separate management and distribution structure - yet a division within Best Buy Canada rates a separate article - inconsistent Bobanni 17:15, 9 November 2007 (UTC)
Tuxide makes a great point. Future Shop is not the same store as Best Buy. Yes, Future Shop and Best Buy are two divisions of the Best Buy Corporation, but they are different stores in different countries. Merging is not appropriate in this instance. I appreciate though, your effort to help streamline Wikipedia and make it a better place. B2bomber81 01:15, 11 November 2007 (UTC)
Future Shop was an independent company before being owned by Best Buy--its corporate culture is completely different than its originally American counterpart. The demographic of Future Shop is entirely different than that of Best Buy. If I'm not mistaken Future Shop is also the only big electronics retailer that still works on commission and in Canada, Future Shop sells appliances and Best Buy doesn't. I daresay while the article is weak, it could be improved--if Geek Squad, which is a small division of Best Buy, can warrant its own article, then why not Future Shop, which is a four and a half billion dollar company? What about Magnolia Audio Video, whose article is almost as weak as that of Future Shop? Or even any other company they own? I'll get my hands dirty with the improvement of the article if it'll help this situation--although I strayed away from it due to potential conflict of interest. Either way, I'm all in favour of not merging, but improving. AbstractEpiphany ( talk) 01:12, 18 November 2007 (UTC)
Best Buy bought Future Shop Ltd and renamed it Best Buy Canada. Best Buy Canada runs two divisions and brands (Future Shop & Best Buy) - It has one head office and warehousing system supporting all its stores both BB & FS. Bobanni ( talk) 06:05, 21 November 2007 (UTC)
The following long-winded section doesn't really seem relevant to the article. Does anyone else have any thoughts on the matter?: 139.147.159.189 ( talk) 19:07, 10 December 2007 (UTC)
Agreed, this entry as well as entire section is in need of major culling for conciseness; also performed minor re-formatting of section to conform to standards of consisitency of model pages as identified by Wikipedia:WikiProject_Retailing; (see Target and Wal-mart). Tmore3 ( talk) 19:55, 31 December 2007 (UTC)
As a current employee of Best Buy, I would like to add that the folowing is not completely true.
Best Buy has removed a loophole in their "Employee Toolkit" internal login system that allowed employees to use Internet Explorer without major restriction. This action prevents customers and employees from surfing the Internet, but also prevents customers from doing Internet price comparisons and checks on product reviews.[18]
Technically they never removed the way that employees accessed the internet. Employees had to go through a link that took them to yahoo finance regarding our current stock price where they could find an internet search bar. The link has been broken for a while and now we have our own internal page regarding the current selling price of our stock.
There is a new link on the homepage of the "Employee Toolkit" called "Favorites" where employees can type in any URL including Google or Yahoo. URLs are saved for future use. This has actually made it much easier for employees to access the internet from our intranet. The customer cannot access this without the help from an employee since a login and password are required to access the "Employee Toolkit".
The majority of our stores have wireless networks available with proper proxy numbers. Most now have Apple stores inside them which have open access to the internet for customers, also. I have no interest in editing the actual page, if someone would like to fix this, please do.
I feel that the quoted text above misrepresents Best Buy and portrays the employees in a negative manner. —Preceding unsigned comment added by 72.196.14.185 ( talk) 19:20, 25 December 2007 (UTC)
I run a computer repairs shop in NYC we charge a flat rate of $59.99 for onsite support. We recently did a price comparison for a local business to install memory and they wanted to charge him like $1,800 to install like 20 machines with memory we quoted him $300. They are a total rip off just compare our prices here computer repairs nyc to best buys prices best buy prices as you can see they charge $150 for 5 minutes work.
"Best Buy acquires the Canada-based electronics-chain Future Shop Ltd. Future Shop Ltd was renamed Best Buy Canada."
Firstly, its Futureshop not Future Shop.
And secondly, Futureshop was not renamed to Best Buy Canada. Futureshop exists as a separate entity to this day [9]. Best Buy stores exist independently from Futureshop in Canada (though they will often be placed side-by-side to create the illusion of competition.
Made the changes in the article-- 199.246.40.54 ( talk) 21:08, 4 January 2008 (UTC)
Not Accurate - see their website correct is FUTURE SHOP Bobanni ( talk) 21:17, 4 January 2008 (UTC)
Future Shop - two words - is the correct nomenclature. -- 199.60.112.10 ( talk) 23:42, 19 January 2009 (UTC)
Any thoughts on including info on the UK arm yet? The decision makers seem to think it will happen but at the same time seem a little vague suggesting that there are little to no firm plans in place, to that end it may be difficult to mention here. On the other hand seeing as they're talking about it publicly maybe a quick mention might be a good idea? RaseaC ( talk) 00:25, 11 May 2008 (UTC)
If I remember correctly, after the June 14th tornado (and later tornado sale), the Sound of Music store in Roseville (Snelling Ave. & CR B) changed their sign to read "The Sound of Music Best Buy store" - or possibly "Sound of Music's Best Buy store". Seems like a useful piece of historical info..does anyone else recall this?
Drlegendre ( talk) 01:20, 12 July 2008 (UTC)
Bestbuy also owns (in full or in part): Rocketfish, Dynex and Insignia. I don't have a source for this, but this is what I was told as an employee of the company. Cereal13killer ( talk) 23:20, 16 July 2008 (UTC)
The fact box says 140 million employees and 400 billion in revenue? I don't think so.... 2006 revenue was 30.8 billion USD, but I don't have a new number, so I just removed the revenue and employee details from the fact box. 140 million employees? that would be funny. 216.145.103.90 ( talk) 15:53, 4 September 2008 (UTC)
http://gizmodo.com/5069560/best-buys-new-logo-goes-for-that-classy-look -- Rcollins03 ( talk) 04:43, 28 October 2008 (UTC)
Also has a few other names, but its how for Xbox 360 thrid party accessories, they are usually 5-10 percent more expensive than the MSRP or at other stores. At least this was the case in 200-2007. I havent paid much attention to it since then since I stopped buying 360 stuff from best buy. —Preceding unsigned comment added by 216.99.65.63 ( talk) 19:34, 10 November 2008 (UTC)
To the average reader 40,012 million may be slightly confusing (reading it as 40.012 million for the people in the EU, or just as 40 million dollars for those in the US who have a difficult time analyzing confusing text, instead of 40 billion.) So I am going to go ahead and fix it, if you all dont have a problem w/ it. Ono ( talk) 14:52, 9 March 2009 (UTC)
Too much info on CC & its bankruptcy was given early on page. This wiki article is for BB not CC. —Preceding unsigned comment added by 68.113.198.176 ( talk) 05:22, 14 March 2009 (UTC)
As much as there seems to be efforts to insert an elongated three paragraph version of this lawsuit, there seems to be as equal opposition to removing it entirely. I still have preoccupations about mentioning it at all since there seems to be little reporting outside of a few tech blogs. Nevertheless for the sake of compromise at least for now I've summarized and sourced the single source where the other two sources were reporting from. Open to discussion but continuing to just re-insert the extensive details of a pending lawsuit seems unjustifiable and definitely of undue weight at this point. Tmore3 ( talk) 19:36, 13 April 2009 (UTC)
This section reads like Bestbuy marketing speak. Mathiastck ( talk) 18:13, 1 May 2009 (UTC)
The website for customer complaints against Best Buy called www.bestbuysux.org may have been taken down (replaced at least), but that doesn't mean it never existed, and it existed for a long time as I recall. It seems only fair to mention it, and a bit revisionist to erase all traces of it from the article. [10] 72.45.107.22 ( talk) 17:00, 11 July 2009 (UTC)
Hi, I think there should be an external link added to http://www.iambestbuy.com/ because it talks more about the company and its programs. Ub3rst4r ( talk) 21:32, 9 September 2009 (UTC)
In the timeline, both 2008 & 2009 talk about BB opening a store in Turkey. Which is correct? -- Banksnld ( talk) 00:53, 2 January 2010 (UTC)
On the time-line there are 3 sections for 2009, should that be changed. -- Ruyl3 ( talk) 03:17, 17 February 2010 (UTC)
I am new to Wikipedia editing. There is nothing posted about the new Best Buy "connected" stores. I wrote a small piece in the operations section. I will supply and info required about the new program. —Preceding unsigned comment added by 75.109.42.116 ( talk) 01:24, 25 October 2010 (UTC)
Found this website: Best Buy On. It's some sort of Best Buy online magazine on technology stuff [11]. Might be of interest for the article and/or its ext.links. Lots of cool articles in there too. —Preceding unsigned comment added by HMFS ( talk • contribs) 02:22, 25 October 2010 (UTC)
Looking for confirmation of story from Best Buy Israel store worker: "Best Buy Israel is not connected with Best Buy America. Best Buy America was going to sue Best Buy Israel for using the Best Buy name, but found that Best Buy Israel began in Afula, Israel two years prior to Best Buy America name change." Unable to find history of Best Buy Israel in print to confirm or debunk. ShumDavar ( talk) 12:18, 29 December 2010 (UTC)
http://m.bestbuy.com/ This is so web.archive.org can archive the site WhisperToMe ( talk) 23:46, 12 January 2011 (UTC)
This should be cleared up. I happen to know for a fact that retailers such as Walmart and RadioShack also feature the "no mail-in rebate" offer on all of their handsets. Could we get this fixed? Thanks. — Preceding unsigned comment added by 208.52.163.2 ( talk) 03:08, 13 November 2011 (UTC)
It looks like the first paragraph says there are around 1,100 total stores, but there are more than 6,000. I just talked to the CFO and noticed this inconsistency. Someone better at editing than I should find a real source and fix it. — Preceding unsigned comment added by 209.147.97.156 ( talk) 01:02, 15 December 2011 (UTC)
As someone who worked on the Best Buy Project Teams for nearly 13 years, specifically building and opening new stores, I can definitely state with fully certainty that Best Buy does NOT have 6,000 stores and that the total count is somewhere closer to 1,100 as stated. When I first started in Oct 1996 the count was at 345. They probably a bit less than that now since they closed 55 US stores, all UK stores and their 2 China locations in the last 3 years. — Preceding unsigned comment added by 61.31.134.123 ( talk) 20:15, 28 October 2012 (UTC)
Needs a section on their donations to Minnesota Forward and the resulting boycott. — Metamatic ( talk) 17:03, 21 December 2011 (UTC)
Best Buy Canada has just permanently closed all Stores on Vancouver Island, British Columbia,Canada, this morning. Also, numerous Stores across Canada, closed this morning, as well, with no warning at all. C6red54 ( talk) 21:34, 31 January 2013 (UTC)
I rewrote/cut down the introduction to this article. I inserted some new sources and used the cite templates from the previous ones. I'll try and work on more. Per flags, I agree it needs work. Jppcap ( talk) 22:40, 14 January 2014 (UTC)
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