| Developer(s) | Microsoft |
|---|---|
| Stable release | 2016
/ October 2016 |
| Operating system | Microsoft Windows |
| Platform | x64 |
| Type | Systems management |
| License | Trialware |
| Website |
www |
System Center Service Manager is a software product by Microsoft to allow organizations to manage incidents and problems. [1] [2]
Microsoft states that the product is compliant with industry best practices such as the Microsoft Operations Framework ( MOF) and ITIL.
SCSM has integrated ITIL compliant fulfillment of service requests. Service requests are submitted by the end user in order to obtain information, access to a new application or the most common of all, password reset. [3] [4]
See also
- Microsoft Servers
- Microsoft System Center
- System Center Data Protection Manager
- System Center Operations Manager
- System Center Virtual Machine Manager
- Configuration management
- Windows Server Update Services
- SYDI
References
- ^ JYOTHIRMAISURI. "Service Manager". docs.microsoft.com. Retrieved 2020-05-20.
-
^ Inc, Gartner.
"System Center Service Manager Enterprise IT Software Reviews | Gartner Peer Insights". Gartner. Retrieved 2020-05-20.
{{ cite web}}:|last=has generic name ( help)[ dead link] - ^ "System Center Service Manager – www.contoso.se". Retrieved 2020-05-20.
- ^ Meyler, Kerrie; Hoecke, Kurt Van; Erskine, Samuel; Buchanan, Steven (29 October 2013). SCSM 2012 Unleashed. Pearson Education. ISBN 978-0672337079.
External links
| Developer(s) | Microsoft |
|---|---|
| Stable release | 2016
/ October 2016 |
| Operating system | Microsoft Windows |
| Platform | x64 |
| Type | Systems management |
| License | Trialware |
| Website |
www |
System Center Service Manager is a software product by Microsoft to allow organizations to manage incidents and problems. [1] [2]
Microsoft states that the product is compliant with industry best practices such as the Microsoft Operations Framework ( MOF) and ITIL.
SCSM has integrated ITIL compliant fulfillment of service requests. Service requests are submitted by the end user in order to obtain information, access to a new application or the most common of all, password reset. [3] [4]
See also
- Microsoft Servers
- Microsoft System Center
- System Center Data Protection Manager
- System Center Operations Manager
- System Center Virtual Machine Manager
- Configuration management
- Windows Server Update Services
- SYDI
References
- ^ JYOTHIRMAISURI. "Service Manager". docs.microsoft.com. Retrieved 2020-05-20.
-
^ Inc, Gartner.
"System Center Service Manager Enterprise IT Software Reviews | Gartner Peer Insights". Gartner. Retrieved 2020-05-20.
{{ cite web}}:|last=has generic name ( help)[ dead link] - ^ "System Center Service Manager – www.contoso.se". Retrieved 2020-05-20.
- ^ Meyler, Kerrie; Hoecke, Kurt Van; Erskine, Samuel; Buchanan, Steven (29 October 2013). SCSM 2012 Unleashed. Pearson Education. ISBN 978-0672337079.