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Company type | Limited company |
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Founded | 1992 |
Headquarters | 17, rue d'Antin, 75002 Paris - France |
Products | Medical assistance, Travel assistance, Roadside assistance, Employee assistance program, Home assistance |
Revenue | 1.5 billions € |
Number of employees | 9700 |
Website |
international-assistance-group |
The International Assistance Group (IAG) is a global alliance of independent assistance companies providing worldwide: medical assistance, travel assistance, roadside assistance, home assistance, employee assistance and legal assistance. Every year, IAG handles more than 10 million cases including nearly 50,000 repatriations on behalf of insurance companies, tour operators, corporations, governments and non-profit organisations.[ citation needed]
Founded in 1992, IAG was originally created by five European companies[ who?] seeking to help one another provide high-quality services. Considerable growth over the past 30 years means that IAG are now among the world’s largest alliances of independent assistance companies and accredited providers.[ citation needed]
As of July 2021 The International Assistance Group has over 140 partners, correspondents and Accredited Service Providers (ASPs) with an aggregated turnover of €1.5 billion, with 15,000 staff working through 150 24/7 alarm centres around the world and over 154 million travellers are supported by the International Assistance Group's members. The International Assistance Group is a closely linked network with common goals, shared database, shareholding position, and regular meetings and internal forums to encourage exchange of information and know-how among its partners. The International Assistance Group is also an innovative network model as it provides access to a comprehensive international network of locally independent and autonomous quality assistance experts.[ citation needed]
IAG holds ISO 9001 certification since 2018 and the ISO 26000 Label since 2020.
![]() | |
Company type | Limited company |
---|---|
Founded | 1992 |
Headquarters | 17, rue d'Antin, 75002 Paris - France |
Products | Medical assistance, Travel assistance, Roadside assistance, Employee assistance program, Home assistance |
Revenue | 1.5 billions € |
Number of employees | 9700 |
Website |
international-assistance-group |
The International Assistance Group (IAG) is a global alliance of independent assistance companies providing worldwide: medical assistance, travel assistance, roadside assistance, home assistance, employee assistance and legal assistance. Every year, IAG handles more than 10 million cases including nearly 50,000 repatriations on behalf of insurance companies, tour operators, corporations, governments and non-profit organisations.[ citation needed]
Founded in 1992, IAG was originally created by five European companies[ who?] seeking to help one another provide high-quality services. Considerable growth over the past 30 years means that IAG are now among the world’s largest alliances of independent assistance companies and accredited providers.[ citation needed]
As of July 2021 The International Assistance Group has over 140 partners, correspondents and Accredited Service Providers (ASPs) with an aggregated turnover of €1.5 billion, with 15,000 staff working through 150 24/7 alarm centres around the world and over 154 million travellers are supported by the International Assistance Group's members. The International Assistance Group is a closely linked network with common goals, shared database, shareholding position, and regular meetings and internal forums to encourage exchange of information and know-how among its partners. The International Assistance Group is also an innovative network model as it provides access to a comprehensive international network of locally independent and autonomous quality assistance experts.[ citation needed]
IAG holds ISO 9001 certification since 2018 and the ISO 26000 Label since 2020.