Company type | Subsidiary |
---|---|
Industry | Technology |
Founded | 2009 |
Founder | Isaac Saldana, Jose Lopez, Tim Jenkins |
Headquarters | , |
Key people | Sameer Dholakia ( CEO) [1] |
Revenue | $111.9 million (2017) [2] |
Parent | Twilio |
Website |
sendgrid |
SendGrid (also known as Twilio SendGrid) is a Denver, Colorado-based customer communication platform for transactional and marketing email. [3] [4] [5] [6] [7] [8] The company was founded by Isaac Saldana, Jose Lopez, and Tim Jenkins in 2009, and incubated through the Techstars accelerator program. [9] [10] [11] [12] As of 2017, SendGrid has raised over $81 million and has offices in Denver, Colorado; Boulder, Colorado; Irvine, California; Redwood City, California; and London. [8] [12] [13] [14] [15] [16] [17] [18]
The company went public with a debut in the New York Stock Exchange on November 16, 2017. [19] Twilio acquired SendGrid in February 2019.
SendGrid provides a cloud-based service that assists businesses with email delivery. [7] [9] [20] [21] The service manages various types of email including shipping notifications, friend requests, sign-up confirmations, and email newsletters. It also handles Internet service provider (ISP) monitoring, domain keys, the sender policy framework (SPF), and feedback loops. [13] [22] [23] [24] Additionally, the company provides link tracking and open rate reporting. [22] It also allows companies to track email opens, unsubscribes, bounces, and spam reports. [7] [22] [25] Beginning in 2012, the company integrated SMS, voice, and push notification abilities into its service through a partnership with Twilio. [15]
SendGrid offers a freemium version and a Lite Plan (pay-as-you-go), as well as three expanded levels of service: Essentials, Pro, and Premier. [7] [26] [27]
SendGrid's clients include Uber, Twilio, Foursquare, Pandora, and Airbnb. [13] [21] [24] [28]
The controversial firing of Adria Richards in March 2013 and the surrounding circumstances became known as Donglegate. [29] [30] [31] [32] [33]
Before SendGrid was called Twilio SendGrid, they named the project smtpapi.com. [34] After founding SendGrid in Riverside, California, in July 2009, Saldana, Lopez, and Jenkins enrolled the startup in the TechStars accelerator program and moved the company to Boulder, Colorado. [9] [11] [35] [36] [37] By December 2009, the company announced it had raised $750,000 in a funding round led by Highway 12 Ventures. [22] Other participating investors included SoftTech VC, FF Angel, and TechStars founder David Cohen. [22]
In April 2010, the email software-as-a-service (SaaS) company received $5 million in Series A round funding from Foundry Group, SoftTech VC, and Highway 12 Ventures, as well as individual investors including David Cohen, Scott Petry, Dave McClure, and Matt Mullenweg. [25] [38] Ryan McIntyre, the co-founder of Foundry, joined SendGrid's board of directors at this time as well. [25]
In January 2012, SendGrid raised $21 million in Series B funding. [39] The funding round – led by Bessemer Venture Partners and previous investors Highway 12 Ventures, Foundry Group, 500 Startups, and TechStars – occurred concurrently with a new partnership between SendGrid and Microsoft’s Windows Azure platform. [40]
In December 2014, SendGrid raised $20 million in Series C funding. The series C round was led by a new investor Bain Capital Ventures. Current investors Bessemer Venture Partners and Foundry Group also participated. [41]
In November 2016, SendGrid raised $33 million in Series D funding. The round was led by Bain Capital Ventures, with participation from Bessemer Ventures and the Foundry Group. [18]
The company announced in May 2011 that it had sent over 9 billion emails to more than 23,000 companies since its founding. [27] In the same month, SendGrid announced a partnership with web host service Rackspace Hosting that allows Rackspace users to launch email campaigns using SendGrid's software. [7] [24] [26]
By January 2012, the service reported sending out 2.6 billion personalized emails monthly. [12] [42] [43] By March, the company was experiencing 10% monthly growth. [24]
SendGrid announced in June 2012 that it was working with 60,000 businesses and had sent out 45 billion emails since its start in 2009. [12]
On July 25, 2012, the company reported it had partnered with platform-as-a-service (PaaS) companies CloudBees, Heroku, and Engine Yard. [15] The company opened its Denver office the following October. [9] [14] [17]
In December 2012, SendGrid partnered with Twilio to incorporate SMS and push notification services to its platform. [15] [44] The company announced integrations with Parse, Windows Azure, and StackMob the same month. [45] In April 2013, SendGrid announced it had sent over 100 billion emails. [46] That June, the company released its new email marketing service. [47] [48] [49] The service allows marketing professionals and non-technical users to create emails using various newsletter templates and features a drag-and-drop template to fill in the content. [48] [49]
Former Citrix executive Sameer Dholakia joined SendGrid as the CEO in September 2014. [50]
In October 2017, SendGrid was ranked #13 in Fortune's list of The 50 Best Workplaces in Southern California. [51]
In December 2017, SendGrid announced that they are processing around 36 billion monthly emails. [34]
In October 2018, Twilio announced plans to acquire SendGrid for $2 billion. [52]
In December 2018, a SendGrid shareholder filed a lawsuit in Colorado federal court in response to the planned acquisition. [53]
Twilio completed its acquisition of SendGrid on February 1, 2019. [54]
Since the acquisition in 2019, a growing number of customers have complained about support response time, leading to a large number of negative reviews. [55]
Company type | Subsidiary |
---|---|
Industry | Technology |
Founded | 2009 |
Founder | Isaac Saldana, Jose Lopez, Tim Jenkins |
Headquarters | , |
Key people | Sameer Dholakia ( CEO) [1] |
Revenue | $111.9 million (2017) [2] |
Parent | Twilio |
Website |
sendgrid |
SendGrid (also known as Twilio SendGrid) is a Denver, Colorado-based customer communication platform for transactional and marketing email. [3] [4] [5] [6] [7] [8] The company was founded by Isaac Saldana, Jose Lopez, and Tim Jenkins in 2009, and incubated through the Techstars accelerator program. [9] [10] [11] [12] As of 2017, SendGrid has raised over $81 million and has offices in Denver, Colorado; Boulder, Colorado; Irvine, California; Redwood City, California; and London. [8] [12] [13] [14] [15] [16] [17] [18]
The company went public with a debut in the New York Stock Exchange on November 16, 2017. [19] Twilio acquired SendGrid in February 2019.
SendGrid provides a cloud-based service that assists businesses with email delivery. [7] [9] [20] [21] The service manages various types of email including shipping notifications, friend requests, sign-up confirmations, and email newsletters. It also handles Internet service provider (ISP) monitoring, domain keys, the sender policy framework (SPF), and feedback loops. [13] [22] [23] [24] Additionally, the company provides link tracking and open rate reporting. [22] It also allows companies to track email opens, unsubscribes, bounces, and spam reports. [7] [22] [25] Beginning in 2012, the company integrated SMS, voice, and push notification abilities into its service through a partnership with Twilio. [15]
SendGrid offers a freemium version and a Lite Plan (pay-as-you-go), as well as three expanded levels of service: Essentials, Pro, and Premier. [7] [26] [27]
SendGrid's clients include Uber, Twilio, Foursquare, Pandora, and Airbnb. [13] [21] [24] [28]
The controversial firing of Adria Richards in March 2013 and the surrounding circumstances became known as Donglegate. [29] [30] [31] [32] [33]
Before SendGrid was called Twilio SendGrid, they named the project smtpapi.com. [34] After founding SendGrid in Riverside, California, in July 2009, Saldana, Lopez, and Jenkins enrolled the startup in the TechStars accelerator program and moved the company to Boulder, Colorado. [9] [11] [35] [36] [37] By December 2009, the company announced it had raised $750,000 in a funding round led by Highway 12 Ventures. [22] Other participating investors included SoftTech VC, FF Angel, and TechStars founder David Cohen. [22]
In April 2010, the email software-as-a-service (SaaS) company received $5 million in Series A round funding from Foundry Group, SoftTech VC, and Highway 12 Ventures, as well as individual investors including David Cohen, Scott Petry, Dave McClure, and Matt Mullenweg. [25] [38] Ryan McIntyre, the co-founder of Foundry, joined SendGrid's board of directors at this time as well. [25]
In January 2012, SendGrid raised $21 million in Series B funding. [39] The funding round – led by Bessemer Venture Partners and previous investors Highway 12 Ventures, Foundry Group, 500 Startups, and TechStars – occurred concurrently with a new partnership between SendGrid and Microsoft’s Windows Azure platform. [40]
In December 2014, SendGrid raised $20 million in Series C funding. The series C round was led by a new investor Bain Capital Ventures. Current investors Bessemer Venture Partners and Foundry Group also participated. [41]
In November 2016, SendGrid raised $33 million in Series D funding. The round was led by Bain Capital Ventures, with participation from Bessemer Ventures and the Foundry Group. [18]
The company announced in May 2011 that it had sent over 9 billion emails to more than 23,000 companies since its founding. [27] In the same month, SendGrid announced a partnership with web host service Rackspace Hosting that allows Rackspace users to launch email campaigns using SendGrid's software. [7] [24] [26]
By January 2012, the service reported sending out 2.6 billion personalized emails monthly. [12] [42] [43] By March, the company was experiencing 10% monthly growth. [24]
SendGrid announced in June 2012 that it was working with 60,000 businesses and had sent out 45 billion emails since its start in 2009. [12]
On July 25, 2012, the company reported it had partnered with platform-as-a-service (PaaS) companies CloudBees, Heroku, and Engine Yard. [15] The company opened its Denver office the following October. [9] [14] [17]
In December 2012, SendGrid partnered with Twilio to incorporate SMS and push notification services to its platform. [15] [44] The company announced integrations with Parse, Windows Azure, and StackMob the same month. [45] In April 2013, SendGrid announced it had sent over 100 billion emails. [46] That June, the company released its new email marketing service. [47] [48] [49] The service allows marketing professionals and non-technical users to create emails using various newsletter templates and features a drag-and-drop template to fill in the content. [48] [49]
Former Citrix executive Sameer Dholakia joined SendGrid as the CEO in September 2014. [50]
In October 2017, SendGrid was ranked #13 in Fortune's list of The 50 Best Workplaces in Southern California. [51]
In December 2017, SendGrid announced that they are processing around 36 billion monthly emails. [34]
In October 2018, Twilio announced plans to acquire SendGrid for $2 billion. [52]
In December 2018, a SendGrid shareholder filed a lawsuit in Colorado federal court in response to the planned acquisition. [53]
Twilio completed its acquisition of SendGrid on February 1, 2019. [54]
Since the acquisition in 2019, a growing number of customers have complained about support response time, leading to a large number of negative reviews. [55]