This article may contain an
excessive number of citations. (June 2022) |
Company type | Government-owned company |
---|---|
Industry | Health care |
Founded | 2006 |
Headquarters | Haymarket, New South Wales |
Area served | Australia |
Owner | Commonwealth and state and territory governments |
Website |
healthdirect |
Healthdirect Australia, otherwise known as just Healthdirect and formerly the National Health Call Centre Network, is the national health advice service in Australia. [1] Funded by the Australian Government and all state and territory governments, [2] Healthdirect provides a number of 24/7 health helplines to all Australians. [3]
The Healthdirect website provides general health advice, a symptom checker which compares symptoms against clinical presentations, and a health directory which lists many primary, secondary and tertiary care services. [4]
In February 2006, the Council of Australian Governments (COAG) signed a Heads of Agreement to establish the National Health Call Centre Network (NHCCN). [5] The NHCCN commenced delivering services in July 2007, with its core service operating under a single national name, healthdirect Australia, and national phone number - 1800 022 222. In December 2012, the NHCCN changed its trading name to Healthdirect Australia, reflecting the organisation’s evolution from procuring and managing telephone triage services [6] to offering multiple services with integrated telephone and online channels. This was followed in November 2015 by the change of the registered name to Healthdirect Australia Limited. After a review of after-hours primary health care in July 2015, Healthdirect Australia began to operate locally tailored after-hours services and new GP advice and support lines. [7] Since March 2020, Healthidrect has been operating the National Coronavirus Helpline (NCH) providing telephone advice to the public. It has handled more than four million calls. [8]
Healthdirect Australia's services include a helpline available 24 hours a day, [9] [10] an after-hours general practitioner (GP) helpline, [11] [12] the healthdirect website (which provides free health information), [13] [14] an app for mobile devices, [15] [16] and a Symptom Checker (a guided, online self-triage tool allowing visitors to initiate their health enquiry online). [17] [18] The Pregnancy, Birth and Baby service includes a telephone helpline and a website, providing support to families of children aged up to 5 years. [19] [20] Healthdirect services also include the National Health Services Directory (NHSD), [21] Video Call service [22] [23] [24] and COVID-19 services and tools. [25] [26] [27] [28]
In September 2019, healthdirect and The George Institute for Global Health launched a free online Risk Checker, an online evaluation tool to help Australian consumers check their risk of developing heart disease, diabetes or kidney disease. [29] [30]
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cite book}}
: |journal=
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This article may contain an
excessive number of citations. (June 2022) |
Company type | Government-owned company |
---|---|
Industry | Health care |
Founded | 2006 |
Headquarters | Haymarket, New South Wales |
Area served | Australia |
Owner | Commonwealth and state and territory governments |
Website |
healthdirect |
Healthdirect Australia, otherwise known as just Healthdirect and formerly the National Health Call Centre Network, is the national health advice service in Australia. [1] Funded by the Australian Government and all state and territory governments, [2] Healthdirect provides a number of 24/7 health helplines to all Australians. [3]
The Healthdirect website provides general health advice, a symptom checker which compares symptoms against clinical presentations, and a health directory which lists many primary, secondary and tertiary care services. [4]
In February 2006, the Council of Australian Governments (COAG) signed a Heads of Agreement to establish the National Health Call Centre Network (NHCCN). [5] The NHCCN commenced delivering services in July 2007, with its core service operating under a single national name, healthdirect Australia, and national phone number - 1800 022 222. In December 2012, the NHCCN changed its trading name to Healthdirect Australia, reflecting the organisation’s evolution from procuring and managing telephone triage services [6] to offering multiple services with integrated telephone and online channels. This was followed in November 2015 by the change of the registered name to Healthdirect Australia Limited. After a review of after-hours primary health care in July 2015, Healthdirect Australia began to operate locally tailored after-hours services and new GP advice and support lines. [7] Since March 2020, Healthidrect has been operating the National Coronavirus Helpline (NCH) providing telephone advice to the public. It has handled more than four million calls. [8]
Healthdirect Australia's services include a helpline available 24 hours a day, [9] [10] an after-hours general practitioner (GP) helpline, [11] [12] the healthdirect website (which provides free health information), [13] [14] an app for mobile devices, [15] [16] and a Symptom Checker (a guided, online self-triage tool allowing visitors to initiate their health enquiry online). [17] [18] The Pregnancy, Birth and Baby service includes a telephone helpline and a website, providing support to families of children aged up to 5 years. [19] [20] Healthdirect services also include the National Health Services Directory (NHSD), [21] Video Call service [22] [23] [24] and COVID-19 services and tools. [25] [26] [27] [28]
In September 2019, healthdirect and The George Institute for Global Health launched a free online Risk Checker, an online evaluation tool to help Australian consumers check their risk of developing heart disease, diabetes or kidney disease. [29] [30]
{{
cite book}}
: |journal=
ignored (
help)