Submission declined on 13 April 2024 by
DoubleGrazing (
talk).
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Submission declined on 13 April 2024 by
Taking Out The Trash (
talk). This submission is too technical for most readers to understand. Please improve it to
make it understandable to non-experts before resubmitting. Declined by
Taking Out The Trash 45 days ago. |
The First Human Touchpoint (FHT) is a business management concept developed by Alessio Sinisi that emphasizes the strategic timing of human intervention in automated processes to maximize efficiency and innovation. The concept has been registered under the intellectual property rights by Sinisi, acknowledging his authorship and theoretical contributions.
The FHT theory posits that the integration of human decisions and actions should occur as late as possible in an automated sequence, thus ensuring that human creativity and judgment are reserved for tasks that require such unique capabilities. This approach is intended to enhance operational efficiency and foster innovation by allowing technology to handle repetitive and predictable tasks, thereby freeing human resources to focus on more complex problems.
Sinisi first proposed the First Human Touchpoint concept in 2024, amidst growing trends towards automation and artificial intelligence in industry [1]. His theory was a response to the inefficiencies he observed in the premature integration of human oversight which often led to bottlenecks and reduced operational speed.
The formulation of the FHT involves a correlation formula presented by Sinisi:
where:
The core idea behind FHT is rooted in the principle of Digital Humanism [2], which seeks to balance technological advancement with human-centric values. This theory advocates for the use of technology to enhance human capabilities rather than replace them.
Consider an automotive factory that has implemented a new automated system for producing cars. The system is designed to operate autonomously for the first 8 hours of each shift, producing cars at a rate of 100 cars per hour with a 98% defect-free rate. Human intervention is only required for quality checks and adjustments after these 8 hours. Using the FHT formula:
where A (efficiency of automated operations) is 100 cars per hour, Q (quality) is 0,98 and H (time until first human intervention) is 8 hours, the success index S calculates as:
This index value of 12,25 suggests a high level of process efficiency and quality due to the strategic delay in human intervention. This metric helps the factory measure the effectiveness of different shifts and make informed decisions about potential adjustments to the automation setup.
By analyzing such indices, companies can determine the optimal balance between automated and human tasks, ensuring both resources are utilized where they are most effective. For instance, increasing automation in the initial phases might boost the success index if it allows human workers to focus on more critical or complex issues later in the process.
FHT has been applied across various sectors:
While FHT has been praised for its innovative approach, it has also faced criticism, particularly regarding the heavy initial investment in technology and potential job displacements. Critics argue that the theory may overlook the nuanced needs of different industries and the inherent value of early human engagement.
Future research in the FHT framework is directed towards refining the interaction models between humans and machines [4], particularly how AI can further enhance decision-making processes in real-time business environments.
{{
cite book}}
: |journal=
ignored (
help){{
cite web}}
: CS1 maint: multiple names: authors list (
link)Submission declined on 13 April 2024 by
DoubleGrazing (
talk). This draft's references do not show that the subject
qualifies for a Wikipedia article. In summary, the draft needs multiple published sources that are:
Where to get help
How to improve a draft
You can also browse Wikipedia:Featured articles and Wikipedia:Good articles to find examples of Wikipedia's best writing on topics similar to your proposed article. Improving your odds of a speedy review To improve your odds of a faster review, tag your draft with relevant WikiProject tags using the button below. This will let reviewers know a new draft has been submitted in their area of interest. For instance, if you wrote about a female astronomer, you would want to add the Biography, Astronomy, and Women scientists tags. Editor resources
|
Submission declined on 13 April 2024 by
Taking Out The Trash (
talk). This submission is too technical for most readers to understand. Please improve it to
make it understandable to non-experts before resubmitting. Declined by
Taking Out The Trash 45 days ago. |
The First Human Touchpoint (FHT) is a business management concept developed by Alessio Sinisi that emphasizes the strategic timing of human intervention in automated processes to maximize efficiency and innovation. The concept has been registered under the intellectual property rights by Sinisi, acknowledging his authorship and theoretical contributions.
The FHT theory posits that the integration of human decisions and actions should occur as late as possible in an automated sequence, thus ensuring that human creativity and judgment are reserved for tasks that require such unique capabilities. This approach is intended to enhance operational efficiency and foster innovation by allowing technology to handle repetitive and predictable tasks, thereby freeing human resources to focus on more complex problems.
Sinisi first proposed the First Human Touchpoint concept in 2024, amidst growing trends towards automation and artificial intelligence in industry [1]. His theory was a response to the inefficiencies he observed in the premature integration of human oversight which often led to bottlenecks and reduced operational speed.
The formulation of the FHT involves a correlation formula presented by Sinisi:
where:
The core idea behind FHT is rooted in the principle of Digital Humanism [2], which seeks to balance technological advancement with human-centric values. This theory advocates for the use of technology to enhance human capabilities rather than replace them.
Consider an automotive factory that has implemented a new automated system for producing cars. The system is designed to operate autonomously for the first 8 hours of each shift, producing cars at a rate of 100 cars per hour with a 98% defect-free rate. Human intervention is only required for quality checks and adjustments after these 8 hours. Using the FHT formula:
where A (efficiency of automated operations) is 100 cars per hour, Q (quality) is 0,98 and H (time until first human intervention) is 8 hours, the success index S calculates as:
This index value of 12,25 suggests a high level of process efficiency and quality due to the strategic delay in human intervention. This metric helps the factory measure the effectiveness of different shifts and make informed decisions about potential adjustments to the automation setup.
By analyzing such indices, companies can determine the optimal balance between automated and human tasks, ensuring both resources are utilized where they are most effective. For instance, increasing automation in the initial phases might boost the success index if it allows human workers to focus on more critical or complex issues later in the process.
FHT has been applied across various sectors:
While FHT has been praised for its innovative approach, it has also faced criticism, particularly regarding the heavy initial investment in technology and potential job displacements. Critics argue that the theory may overlook the nuanced needs of different industries and the inherent value of early human engagement.
Future research in the FHT framework is directed towards refining the interaction models between humans and machines [4], particularly how AI can further enhance decision-making processes in real-time business environments.
{{
cite book}}
: |journal=
ignored (
help){{
cite web}}
: CS1 maint: multiple names: authors list (
link)
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in-depth (not just passing mentions about the subject)
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reliable
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secondary
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independent of the subject
Make sure you add references that meet these criteria before resubmitting. Learn about mistakes to avoid when addressing this issue. If no additional references exist, the subject is not suitable for Wikipedia.