Submission declined on 26 March 2024 by
Jamiebuba (
talk).
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This article may have been created or edited in return for undisclosed payments, a violation of Wikipedia's
terms of use. It may require cleanup to comply with Wikipedia's
content policies, particularly
neutral point of view. |
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Company type | Privately held company |
---|---|
Founded | 2013 |
Headquarters |
Manchester, U.K.
[1] |
Key people | Nick Mealey (CEO) Richard Mealey (CTO) |
Products | Omnichannel AI Customer Engagement Software Cloud communication Software as a Service (SaaS) |
Connex One is a SaaS company headquartered in Manchester, United Kingdom. [2] [3] The company's primary product is its customer engagement platform.
Connex One was founded by brothers Nick and Richard Mealey in 2013. [4] [5] [6] [7] [8] [9] The company has offices in the US, UK, Spain, Australia, South Africa, Kenya and Nigeria. [10] [11]
The company's main product is its customer engagement platform called Connex One which includes features such as Omnichannel, workflows, VoIP, Live Chat, Workforce Optimisation (WFO) and a built in AI assistant and launch of Athena LLMWorkforce Optimisation (WFO) and a built in AI assistant. [12] [13]. The platform can be integrated with Salesforce, HubSpot, Zendesk, Slack, Microsoft Teams and other systems. [14] [15] [16]
In 2016, the company secured an undisclosed amount of investment from from Latium Enterprises. [17]
In autumn 2021, Connex One moved its headquarters to Bauhaus in the Spinningfields district of Manchester. Connex One currently occupies a 17,800 sq ft space across three floors of the nine-storey Bauhaus building. [18] [10]
In 2022, Connex One secured £93 Million ($103 Million) in a Series C investment round from private equity firm GP Bullhound. The deal signified an backing in the AI arm of Connex One's platform as well as aiding in the international expansion with subsequent offices opening in Miami, Florida and Melbourne, Australia. Connex One's rapid growth rate following the Series C investment was recognised at the 2022 Northern Tech Awards, in which the company had jumped 7 places from the previous year, to rank at #6 Fastest Growing Technology company North of London. [19] [20] [21] [22] [23] [24]
Submission declined on 26 March 2024 by
Jamiebuba (
talk). This draft's references do not show that the subject
qualifies for a Wikipedia article. In summary, the draft needs multiple published sources that are:
Where to get help
How to improve a draft
You can also browse Wikipedia:Featured articles and Wikipedia:Good articles to find examples of Wikipedia's best writing on topics similar to your proposed article. Improving your odds of a speedy review To improve your odds of a faster review, tag your draft with relevant WikiProject tags using the button below. This will let reviewers know a new draft has been submitted in their area of interest. For instance, if you wrote about a female astronomer, you would want to add the Biography, Astronomy, and Women scientists tags. Editor resources
| ![]() |
This article may have been created or edited in return for undisclosed payments, a violation of Wikipedia's
terms of use. It may require cleanup to comply with Wikipedia's
content policies, particularly
neutral point of view. |
![]() | |
Company type | Privately held company |
---|---|
Founded | 2013 |
Headquarters |
Manchester, U.K.
[1] |
Key people | Nick Mealey (CEO) Richard Mealey (CTO) |
Products | Omnichannel AI Customer Engagement Software Cloud communication Software as a Service (SaaS) |
Connex One is a SaaS company headquartered in Manchester, United Kingdom. [2] [3] The company's primary product is its customer engagement platform.
Connex One was founded by brothers Nick and Richard Mealey in 2013. [4] [5] [6] [7] [8] [9] The company has offices in the US, UK, Spain, Australia, South Africa, Kenya and Nigeria. [10] [11]
The company's main product is its customer engagement platform called Connex One which includes features such as Omnichannel, workflows, VoIP, Live Chat, Workforce Optimisation (WFO) and a built in AI assistant and launch of Athena LLMWorkforce Optimisation (WFO) and a built in AI assistant. [12] [13]. The platform can be integrated with Salesforce, HubSpot, Zendesk, Slack, Microsoft Teams and other systems. [14] [15] [16]
In 2016, the company secured an undisclosed amount of investment from from Latium Enterprises. [17]
In autumn 2021, Connex One moved its headquarters to Bauhaus in the Spinningfields district of Manchester. Connex One currently occupies a 17,800 sq ft space across three floors of the nine-storey Bauhaus building. [18] [10]
In 2022, Connex One secured £93 Million ($103 Million) in a Series C investment round from private equity firm GP Bullhound. The deal signified an backing in the AI arm of Connex One's platform as well as aiding in the international expansion with subsequent offices opening in Miami, Florida and Melbourne, Australia. Connex One's rapid growth rate following the Series C investment was recognised at the 2022 Northern Tech Awards, in which the company had jumped 7 places from the previous year, to rank at #6 Fastest Growing Technology company North of London. [19] [20] [21] [22] [23] [24]
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